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Royal Mail are unbelievable
I received books of 1st class stamps from Royal Mail for a missing parcel, used the stamps to post another parcel and the recipient got a card from Royal Mail surcharging them £5 because they say the stamps are counterfeit.
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Nearly Well Done Royal Mail
Not such a good result with the Christmas parcels this year. Posted 4 parcels Thursday lunchtime at my local PO here in N Scotland. 2 x 2SP & 1 x 2MP to SE England and 1x T48 to SW England.First the well done bit, 2 of the SE arrived Saturday lunchtime. Now the not so good. The T48 was at the outgoing MC by 6pm and arrived…
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Moved: Company refusing refund ?
This discussion has been moved.
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Seller sending a collect only item
Hello all - bidded and won on EBay but honestly never noticed it was collection only - contacted seller straight away to explain and after a bit of forward and backward messaging they agreed to post ( item £450 plus ) - I realise the bid would probably have gone higher if it was not collect only but the seller has not…
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EBay sales cancelled
I bought 2 items 2 days ago from the same seller and paid for them. I’ve just had a message saying the sales have been cancelled. The reason given is “ Issue with buyer's delivery address” I don’t see how that can be. The seller will have been given the same address as all the other sellers I’ve bought from. I’ve bought…
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Royal mail Parcel 48
I have a couple of large games I want to list and I believe Royal Mail 48 hour service (online) is quite cheap. I have never used this service, so was wondering how I go about it. Can I print a label off at home, then take it to my local PO, a bit like the EVRi method. Do I need an official Royal Mail account
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How do I combine postage on Best Offers please?
Hi, I have a buyer who has made offers on a few of my items and, understandably, wants me to combine postage which I’m happy to do. With an auction format I know I can send one invoice for all items but, as the buyer has to pay immediately for best offer items, I am unable to do that. So how do I combine postage for Best…
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Seller communication
Up until recently my metrics for sales were perfect, but then buyers starting giving me low stars for communication, at this time of year I was worried that delayed items would impact my metrics but that hasn't happened, I am at a loss to understand what buyers want, unless they ask a question I have no reason to…
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Where can I get HEAVY Duty mailing bags
I usually just buy the 'normal' grey mailing bags, which seem to do for the majority of items. Occasionally though, perhaps if I sell a game or boxed item, I wrap it in bubblewrap, then wrap it again in a used heavy-duty bag, opened up, perhaps after my wife has bought something on line. Those bags always seem very strong…
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Issues with Verification for Limited Companies on Vinted Pro
Hello! I'm posting here as I am having issues with Vinted Pro. I got approval quickly to sell on Vinted Pro however now I've hit the payment threshold I need to get verified for myself and my business. After over 20 attempts and over £8,000 being held by Vinted I am getting quite frustrated with the process. Wondering if…
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Value of Stock Held
Hi there, just wanted to know how I calculate what my Stock held was (as at 5th April 2024)? I'm an Ebayer with no accounts experience, so not quite sure how to get to this number. Any advice will be greatly appreciated. Thanks.
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UPS complaint
Monday :Told me delivery on Tuesday morning. Tuesday morning: told me rescheduled to afternoon. Tuesday afternoon: rescheduled to Wednesday. Too bad if I had taken time off work for this 🙁
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What do we make of this?
https://news.sky.com/story/money-latest-personal-finance-consumer-live-13040934
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Do I need Product liability insurance when selling electrically items on ebay?
A bit of advice please , I have an Ebay business account selling mostly collectables and toys but have started to sell Hi fi gear including some high end valve gear which I normally buy from auction or private collections . Do I need some sort of insurance to cover myself in case the item is faulty and hurts the buyer or…
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Who's responsibility is it to investigate
Hi EBay experts. I'd like some advice regarding lost or mis-delivered packages. Who's responsibility is it to investigate the whereabouts of missing items, the Sender or the Buyer? i recently purchased something that was posted by Royal Mail Tracked. I got a message saying it had been delivered, but it had not arrived at…
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RM48 tracking not progressed since Friday 29 November
I sent a parcel early Friday 29 November and took to the Post Office. However the tracking has not altered since then when it said it had been accepted. Should I be concerned yet or might it have been delayed updating? The buyer has not contacted me to query non-delivery yet.
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Royal Mail Delivery misinformation? Failed delivery at 9:34 PM!!!
Hi all, Royal Mail informed us they were delivering a 24 delivery parcel (so signed for) on 2.12.24 between 7:30am and 7:30pm. So stayed in all day. Dog and doorbell fully functioning. Also, I have ‘bat-ears’. Ie I can hear an ant crawling over cotton wool. So, rather surprised that nothing came. No dog barking. No…
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custom fees sent from Honk Kong warehouse
Hi I wanted to buy an android head unit (car stereo) for my car on eBay. It would be sent with fedex express from their Hong Kong warehouse. It's significantly cheaper than I can buy in the country £199.00. I contacted the seller querying custom fees, and they said "You don't need to pay custom fees, The package is tax…
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100% off ad fees.....
I have an eBay offer to get 100% off of ad fees for Cyber Monday. How doe this work? Is this to do with promoting an item? How long should I promote for? I have never use this feature before and do have 1 expensive item that may be helped with a promotion.....if it's free!!!
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Amazon returns
I have three parcels to return to Amazon on Monday. The postman will pick them up, and he’ll bring the labels. Does it matter whether he puts the right label on each parcel? There’s no paperwork inside the parcels to say what the item is, or who is returning it. Normally, they refund me within a few minutes of the parcel…
