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Order not coming from UK but China
I ordered a couple of natural repellent dog collars stupidly assuming they were coming from the UK as it was a .uk website. There was no immediate update on my purchase and on checking the company has a registered address in Austria, (but I've since found out that he products are being shipped from China, all a bit of a…
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Old Trainers!
Hey guys, I'm having a clear out, and really it's time to slim down some of my trainer collection! I was just going to give them to charity or in some cases bin them. Then, I had a look at vinted, I wad quite surprised - pairs of say Air Force One trainers which I'd think were fit for the bin being sold for 15 quid odd.…
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Couriers Evri and DHL merge to form UK delivery giant.
Evri and DHL to merge. Couriers Evri and DHL merge to form delivery giant - BBC News
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Parcel missing, best way to get compensation from Royal Mail?
I last made a claim from Royal Mail well before Covid when I downloaded a form and sent it off by post. What is the process these days? I purchased the postage online from Royal Mail - large letter over 100g. Posted at post office (proof of posting obtained). Not a very expensive item but I will try claiming. Will probably…
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How to get refund from seller? & the following feedback fiasco
I bought some t-shirts, but the seller sent the wrong colour, or at least wrong shade. After several exchanges, the seller has finally admitted to the mistake, and said I can keep the t-shirts, and they offered a 25% refund, provided I close the return request that I'd opened. My concern, with closing the return is the…
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Item of clothing lost in post, buyer still demanding she gets it rather than a refund!
I posted an item of used clothing ten days ago. It has not arrived and the RM tracking has not updated. I have apologised and offered a refund and told the buyer that if the item arrives after I refund she is welcome to keep it. I posted the same day as payment was made and 2 other parcels posted at the same time have been…
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Combining postage on SD
Last week I sold 2 items, both on SD to the same buyer. I spent some time looking at how to combine postage and send them in one parcel but could not find the answers and there was no time - I had only 2 days in which to post so I ended up packing separately (which to me is a waste as they could easily have been put in one…
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Return req - Can someone remind me ?
Hi all, been a while since I have had a return req on ebay. Problem is buyer is saying item bought is not stores website (it was old stock) and therefore as they no longer have the item, but do have same item in a shorter length, so therefore I sent the wrong item. If you enter item number on ebay, there are exact items…
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ebay listing tool glitches
I have a whole box of collectable vintage items to list and the ebay listing tool is driving me round the bend. I need these to go SD due to cost (most items are less than £10 so the cheaper SD costs makes these more attractive) but the SD option keeps disappearing, and even when I can see it when I click to list it…
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Returning item (eBay)
Bought a pair of shorts aged 15. Brand new. School wear seller. When they arrived they were huge - adult size. They're big on me! So I clicked to return as not fitting, but it then wanted me to pay return postage, so I clicked cancel the return stating the seller should be paying as they're the wrong size. But now I can't…
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Simple Delivery Mix Up
Hello, could someone please help me, I’ve got myself in a right muddle and don’t know how to sort it. I’m not even sure I can explain clearly but here goes. Because I’m disabled I use Royal Mail Collection Service and choose RM 2nd class from EBay’s drop down menu and then go to RM’s website. Today I accepted an offer on…
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muddled buyer with leaving feedback.
I just noticed that earlier this morning I received feedback - luckily positive, saying how badly I had packed an item and it was a wonder nothing was broken. Nothing wrong with that of course, except I didn't actually send the item until lunchtime today - so I think I have one very muddled buyer!
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How do I print out eBay postal label invoice ?
I have just started using the ebay system to print off labels for EVRi and Royal Mail and I must admit, the system is quick and works well .. I don't know why I didn't do it before However, I'm not too sure on the best way to download the label invoice. It seems to take quite a while for the invoice to be generated, so a…
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1st class letter stamp for 2nd class LL items.
I'm probably the last person on here to realise this- but 1st class letter stamps are now worth £1.65 whereas a 2nd class LL only costs £1.55 to post. I have hundreds and hundreds of 1st class letter stamps, some barcoded and some pictorial and no hope of ever using them - but I sell a lot of LL items under 100g both on my…
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Evri delivered to the wrong address, AliExpress won't refund
I have bought lots of stuff from AliExpress and most of the time there have been no problems. The problems that I have had have been resolved one way or another (in the extreme). They either deliver by Royal Mail or Evri (though I have just had one item delivered by Amazon) and until recently, my local Evri driver has been…
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Evri or seller at fault?
Not a major deal, but ordered something off eBay which promised two day delivery. I didn’t get a notification that it was dispatched so queried it with the seller, I then got tracking notification and though it seems it was posted on the day I bought it, it just says it’s running behind the original estimate. Slightly…
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Ive stopped selling on Ebay after 10 years
I am only a small (<£1k pa) private seller just old household obsolete stuff . Last Nov Eb hit us all with enhanced security requirements (allegedly) which required two extra forms of personal identification eg Passport w photo or Driving licence and so on. On principle I will never offer this sort of detail on line (other…
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First Class Signed For letter issue
I looked at the royal mail website and 1st class signed for £3.60 seemed to be the best bet for me to have peace of mind my letter would get delivered to the addressee asap. The PO counter staff asked me if the letter was important which seemed a strange thing to ask, and when I said 'well it is to me' the staff suggested…
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facebook marketplace scam????
hi, just posted ad on marketplace, buyer offers full price plus a little extra for post, will send money by bank transfer upfront then i post, sounds too good??? but if the money is bacs and its in my account then i send how can i go wrong??? feels a bit weird, he hasn't even seen item or really asked about it, all advice…
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Problems with Parcel Monkey/Parcel Force
I booked and posted a parcel with the mention couriers which was supposed to be delivered on Friday to a friend of mine in London. Parcel Force have said the addressee has refused the parcel at the door and returned the package to Parcel Maonkey depot. My friend works from home and was at home all day and Parcel Force did…
