Credit file & ratings

Hi All, I received a letter today saying we ' we need to make sure the information we hold of you is up to date so we can access full range of products and services. This is also to meet UK legal and regulatory obligations. I have an empty current account, however my mortgage is also with them. They're asking for a lot of…

Hi all, I had a student loan which (I think) was pre-1998. I had a nervous breakdown, was hospitalised and never finished my degree. I then moved abroad where I was mentally unwell for a number of years. My student loan was the last thing on my mind. I have never contacted the student loan company since I took out the loan…

I am trying to contact the 3 CRA's after a lender has upheld my complaint but entered administration before they updated my file and removed the defaults (as they agreed to in the response to me). I notice that all three seem to be wanting me to buy a report from them and then reference this report. Is that a requirement?…

Hi, I’ve just tried to set up a new account with Credit Score but when I got to the end was told I already had an account set up - with an email that’s definitely not mine. Credit Score say I need to send them a photo of my passport or driving license to confirm my identity but is that okay?? I don’t like the idea of…

Hi so back in 2019 I filed for bankruptcy in Scotland. It was a mini bankruptcy meaning bankrupt for 6 months and lower bankruptcy fee taken. Now I know it will be on my record for 6 years but I have a query about markings on my credit score. So most companies have closed the accounts and marked it as current balance £0…

Hi everyone, Feeling upset and annoyed with myself for not checking before doing the Chase to RBS group switch. Both my wife and I took advantage of all 3 rbs group offers earlier this month but plan to port our mortgage in the summer, with Santander. No overdraft facility was applied for. Stupidly thought no credit check…

Hi all, So I'll just start by saying, I'm not one that has had bad credit history etc. I've done pretty well over the years, however I in 2020 I had received a letter from a company called Lowell regarding a payment they were collecting. This payment was for an old mobile sim card I had from 2013 which I had cancelled some…

Hi, I received a debt collection letter from the external agency that NHS is using, I left the NHS Trust and they said I was overpaid by 1000,however, on my calculation i was only overpaid by 500, I was emailing my old manager and the HR to recalculate this, however, they were not replying and next thing I know, I was sent…

We have been renting from our landlord for 10 years and due to the fact he’s selling the house, we’re moving on. But we found out recently that he is still registered as living in the house we rent as far as the building society is concerned, and has been the whole time we’ve been here. He used to live here many years ago.…

I am into my 7th year of bankruptcy. When will this be deleted by credit agencies? Since my bankruptcy I have never defaulted on any bills.

On my MSE Credit Club report, the 'Disposable Income' is considered very weak. I'm struggling to understand how - could it be a bug in the algorithm? Combined household income £100k, no kids or financial dependents, mortgage is only £850 a month and is joint, <£70k to repay. How on earth is that a very weak disposable…

I have just received an alert from Equifax of a credit search form GB Group 888 UK Ltd, it has my date of birth, first and last names correct but the middle name is wrong. Does anyone know who GB Group 888 UK Ltd are, i have tried looking on line and Companies House but all I am finding is an address in Wales and showing…

Hi there. Sorry if this is a long post. So I’ve been trying to contact British Gas recently about a default they registered on my credit file 4 years ago but has only recently showed up. After my 4th attempt at contacting them, I was told on live chat that my first name had been misspelled. I was told by the chat operator…

So i got into financial trouble years back and got a default with a Credit Card / Store Card this then went to lowell with a default raised as below Default of £345, recorded June 2018 (Reported until June 2024) I started paying lowell back a while back monthly and my question is what happens come June when this drops off…

Hello all, I am new on here. Just wondering if anyone can confirm the earliest date a late payment can be registered on your credit file? I assumed it was 30 days past due date.. Thank you

Suppose I used 80% of my Credit Card limit to buy one item (say foreign currency), then paid it off immediately the spend appeared on my card, ie. before the next statement date. Would that go down as high credit utilisation, and look bad on my credit record?

Hello, I am hoping someone can help me. I am 24, but since the age of 18 my bank thought I was 14 for 4 years, with the complete wrong date of birth. This has now been rectified This has majorly affected my credit score and credit checks etc. I have several credit agreements with various different suppliers, including a…

I have a mortgage approved but move in date isn’t until July. As many know phone contract prices aren’t too great just now and mines going up. My device plan is due to finish later in the year and my term has ended. I’ve found out by moving to a different provider and getting an upgraded phone my contact will go down £24 a…

Evening all I entered into an IVA in March 2018 most of the defaults were issued before the IVA started and have therefore dropped off my credit file. However I have 2 that are after the IVA date, one end of April another June, I believed that these should show as default from the same time as the IVA. I have contacted…

Hi, I have an account open with Very - I have now paid this account off completely. My question is: should I close this account or keep it open? I have no intention of using the account again.