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Best thing to do
Currently applying for mortgage and noticed I have an entry on my file for Shell Energy, o/s balance of £183, says started 2014 with same starting balance. It’s all marked as up to date showing US on Experian and U on TransUnion, doesnt show on Equifax. Now I don’t recall using shell energy and I’ve def not had any letters…
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Will mobile phone company offer a repayment plan?
I used up many many minutes of premium numbers. I am on Asda mobile and they do have a section if their is trouble, you can contact customer service, which I will. I know other companies offered a 6 month repayment plan. I racked up around £500. 300 minutes of £1.50 premium rate plus £0.15 non standard calling. I'm not…
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Fraud Marker
My daughter can't open a bank account or get credit due to a Fraud Marker incorrectly placed on her CIFAS record by NatWest. She has never had a NatWest account or a loan/credit from them. They won't even tell her what led to them adding the marker to her name. This is really unfair and no one seems to be able to suggest…
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Missing account on credit file
Hi, I’m really hoping someone can help me, I’ve had a HSBC current account since 2001 but for some reason it has never been reported to the credit reference agencies. I have contacted checkmyfile and they have looked into this and have advised me that there is no record of that account with Experian, Equifax or Transunion…
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Missing information and associates
I’ve recently found out that Equifax do not have any record of my bank account or credit cards. So although I use my cards every month and pay off in full this hasn’t been building up credit history. I have over a 300 point score difference between Equifax and Experian. 604 and 986 respectively. I’m in the process of…
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Default removed and account re registered
Hello I need some help please. So I had some financial difficulties back in 2017 and had no choice but to default on one of my accounts with three the balance was £500. Now six years later the default was removed from my credit file and three have now re registered it with the balance at £300 which is the correct balance.…
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Settling outstanding debts not on credit file
Hi I have some outstanding debts from 2012 for which I have been paying £1 a month ever since. None of these debts show up on my Experian credit report (which is rated good) I have been offered a settlement sum for one and wanted to know what would happen if I paid off all these debts with settlement figure, would the…
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Victim of Fraud
3 Months ago my husband noticed on Companies House that someone had opened a business very similar name to my business but used MY NAME, DOB but different address in a different county. I emailed and telephoned Companies House explaining what we have found and that i wanted my name to be removed or the business closed…
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Civil National Business Centre CCJs
I could really do with some advice because I am at a loss as to how to contact this court. My Clearscore alerted me to a change to my report in February and I was gobsmacked to see a CCJ from the CNBC added to it, I instantly called them up but could not get through despite waiting for an hour on the phone. I tried them…
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Cifas Marker (misuse of facilities)
Hi Lloyds bank put Cifas marker on my name in 16 April 18,so on 17th April 24 I did DSAR and it's been removed from CIFAS database. My question is - 1 - I wanted to buy a house and it's been reserved,what is the chances to aprove the mortgage after kne week of Cifas removed? 2- misuse of facilities marker was not showing…
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CCJ enforcement time
Hi Everyone, What's the time frame after a parking offence that a private company has before they can issue a CCJ. For example if you parked somewhere in January, is there a specific time frame that they have to serve the CCJ or can it be whenever they like? Just wondering, thanks!
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An Adverse Utility Account settled in 2016 (not bankruptcy) is still on my credit report?
I had a dispute with Npower during 2015 which went to the energy ombudsman and was eventually settled in 2016. There were numerous errors by Npower and an agreement was reached. This was a period where Npower had major billing problems. The adverse account is listed with the 3 agency 'Check My file' (under Experian…
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EV Finance 2 hard searches...
I appreciate car finance can mean at least one hard search and then return for 2nd sometime after applying. My latest Finance shows 2 hard searches one day. Is this correct.
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Creditkarma app v Transunion score on my banking app
For years I’ve only really tracked my credit score using the Transunion scoring, and associated suggestions, via the provision I have with the app from my high street bank. I only have two credit cards, both with that bank. One I barely use but keep open because I can use it for free abroad, and the other one I use for…
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Piggybank loans and credit file
I defaulted on a piggybank loan in 2013 which to be honest I was in the process of moving was only £100 I thought it had gone through as was linked to my bank card . Fast foward 7 years later out of the blue piggybank contacted me asking for the money and I noticed they had put hard searches on my creditFile a year after…
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CCJ and Open account
Hi all, I have noticed something this morning on my CF and im not sure if its correct (likely is) but just wanted to check. I had a credit agreement that I went into default with; CCJ issued, payment upfront wasnt going to happen, payment plan proposed by me denied so it went to attachment of earning for less then what I…
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MSE Credit Club: Experian or TransUnion
I know that the MSE Credit club is changing its credit reporting base from Experian to TransUnion. It was no surprise therefore when it showed my TransUnion credit report a few days ago. Now however, it has reverted to showing my Experian credit report. Can I confirm this is also the experience of others on this site.
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New MSE credit club says I have opened accounts when I haven't
It says this: You have 1 thing to work on You’ve opened a few new accounts recently You’ve opened three or more new accounts in the past six months. This is wrong, I haven't opened even one new account. Bizarrely when I go into the accounts section there are no new accounts.... It's not a problem as anything I want is…
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Applying for an AMEX CC with a default
Hi, Back in 2020 I received a default. Won't get into the details of it but it was for £30 and I had no idea the bill even existed. Other than that, I pay my bills on time, have a mortgage and have just recently paid my car off in full after using PCP. I'm trying to improve my credit history by getting credit as I did not…
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Hard Inquiry for refinance advertised as favorable
Experian suggested a refinance of an auto loan that would save $1000 by dropping my interest 1%. Creditor performed a hard inquiry, then contacted my current creditor and came back with the bad news that the interest rate would actually be higher and the only possible benefit would be lower monthly payments. Is this hard…