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Disputed Ryan Air flights upheld by AMEX.... but Ryan Air have charged me again!!
Hi all, I put some Ryan air flights into dispute a year ago which Amex investigated and supported my claim. I got the cost of the flights refunded -Ryan Air did not provide enough evidence to overturn the dispute. We are about to travel with Ryan Air again this summer and they have recharged me for the cost of these same…
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Heliodor mortgages mortgage prisoner
We have been making over payments to our unsecured loan since 2010. Looking back at our statements it shows payment credited from DMP. Payment credited from overpayment. Day later the over payment is added back onto the existing balance. Therefore the balance increases by exactly the same amount by any extra payment we…
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What happens if one of us tests positive in Spain?
Hi, my wife and I are booked to travel for a weeks holiday to Spain at the end of September (Flying from Scotland to Malaga). We are both doubly vaccinated. I'm just about getting my head around what is required in terms of testing 3 days before leaving Spain for home then having a test booked to take 2 days after we get…
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Car hire insurance where FCDO advises against all but essential travel
Hi all, I've just booked car hire for a trip to Italy in August for our honeymoon (we know there is a current 5 day quarantine). My question is around car hire excess insurance, i've followed the links as suggested on here but every policy is invalid if it relates to a country where the FCDO advises against all but…
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Time to get through Heathrow arrivals
Hi everyone! I am picking up a family member from Heathrow T2 tomorrow lunchtime and I am just wondering how long it takes arrivals to get through from landing to clearing the terminal building - assuming British passport holder with all the correct negative tests etc. I know there are official reports from Heathrow…
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Are people not learning any lessons re travel bookings?
Shaking my head a bit right now. It seems like every day we are getting posts from people asking for help with refunds when the travel rules change (as they do every 5 minutes it seems). However this is despite them having done one or more of: 1) Made their original booking during the pandemic 2) Booked with a travel agent…
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Affordability for rental and impact of Covid
I’m needing to relocate to begin a new job. Covid forced me to reside with my parents due to being a new business owner and not deemed important to sufficiently support. I still had a zero hours contract with a part time job and was furloughed on sub £100/week, with my business being closed for most of the past 18 months.…
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Fit to fly test - who checks ?
Not advising anybody to break covid rules or even claiming to do it BUT - we have organised Chromatic tests for our up coming holiday to Cyprus , have went on line to see what is involved in taking the test 72 hours before departure and it says , open the kit ,swab inside your nose ,place swab in test tube supplied and…
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Eurotunnel - When 'Refundable' doesn't mean refundable
I’m getting no response from Eurotunnel through any channel and wonder if anyone has got refunded on a ‘refundable’ upgrade please? It looks like miss-selling and buyer beware.I’ve tried phoning and several messages outlining the problem as follows:Dear Eurotunnel REFUNDABLE - Unless I'm missing something, you appear to…
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Mixing testing companies
Hi, wondering if anyone knows if it’s ok to mix testing providers….trying to work out the most cost efficient way of holidaying portugal in the next couple of weeks and it seems to be randox home lots for the pre departure and day 2 return but then Collinson un supervised home test before we return to the uk. Has anyone…
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Bank froze business account
I have a small LTD company and took out a BBL and stated what turnover would have been if coronavirus didn’t happen. Today had a call from the bank saying this is incorrect and apparently I should have put in my last years actual turnover as the business was trading. I want to check this is correct? They have asked for…
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Unvaccinated person travelling to Spain – help please
Hi, my friend is travelling to Spain for a holiday – and is un vaccinated – she has not received any doses of the vaccine. What tests will she require prior to leaving the UK, and before returning to the UK please? thanks
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Self employment grant 5/maternity
I understand the 5th self employment grant is for May to September. I worked through May, but gave birth on 5th June (3weeks early). I'm eligible for the 5th grant but dont know if/how I can claim for just May, because after that its maternity leave.
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Frontline health and care staff can work rather than self-isolate question.
I have been told to isolate as someone i live with has tested positive for corona virus. The new rules say i can return to work if i test negative with a pcr test but i must continue to isolate when at home from work. My job requires me to support people out of their home for exercise or shopping for example. My question…
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Chronomics - can a family member use the test I bought but no longer need?
I realise the best people to answer this question are Chronomics, but it's not in their FAQs, they aren't answering any emails, and their phone line doesn't connect. I had a trip booked which I can no longer take, and have bought various Covid tests which I no longer need. These tests were bought for a Tui trip in June…
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Day 8 Covid test for short stay
Hi, I’m English but live in France and have to travel via the UK for a short 5 day stopover. It seems I have to book and pay for a day 8 Covid test even though it will never be used, and I believe as per government guidelines is non refundable. The gov uk website clearly confirms that it is required even though it will not…
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Travelling to Spain
Hi, I am also travelling to Spain next week – and need clarification of this information. We are a family of four, 2 double jabbed adults, one 5-year-old and one baby. As I understand it, we don’t need to test prior to leaving the UK. The adults need to take a test two days before departure from Spain – this can be a rapid…
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Isolation question
My daughter (who doesn't live with me) tested positive for Covid on Sunday. As i had close contact with her on the Friday i received a text from test and trace telling me to isolate until 26th July. (which i am) I know that if i test positive then my isolation will start agin from that day. What i'm confused about is that…
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Seiss 5th grant elegibity
Hi all. I am confused whether I am elgible for this 5th grant. My 2020/2021 turnover is higher than the previous year, but my earnings (without SEISS) are much lower as I had large expenses, some directly linked to covid. My earnings between May and September are very reduced compared to previous years. As this grant is…
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Lastminute.com refusing refund
I booked on 15th July through Lastminute.com holiday package to Bulgaria/ varna. The very next day on 16th Bulgaria added UK on red list, straight away I cancelled the holiday 24 hours after the booking even payment was pending ..now Lastminute.com are refusing any kind of support refund or voucher. I am heartbroken today…
