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Coronavirus Board

Threads from the Coronavirus support boards. Support, help, travel, and positivity

Vaccine Scam Text
Be AwareStay alert: watch out for a fake text message claiming to be from the NHS claiming you are eligible to apply for the vaccine and will include a link 'to apply'. The link takes you to a fake NHS website and asks you for payment and other personal details. Remember to remain vigilant and remember that the NHS will…
Lidl Customer Services
I had bought wrong item.from Lidl and needed an exchange but didn't have receipt.Cashier told me I needed to speak.to Customer Services who would trace.my transaction, i knew time and date. They would give me a ref to take back into.store so they could do exchange.. I rang Customer Services and spoke to a young lady called…
Childcare Vouchers through salary sacrifice - unable to spend
Hi, There is another post relating to this, but I thought I should highlight in this section as well. We are in the position that our youngest child will be 15 in April 2021 and my understanding is that childcare vouchers we have through a workplace scheme (salary sacrificed so there are tax implications) need to be spent…
Covid 19 Symptom Study * Please read *
With the coronavirus positive tests increasing and additionally at least 1 covid 19 positive test in each Local Authority in the U.K I would urge everyone on here to join the Covid 19 Symptom Study by Kings College @ London and report your health even if you're feeling well each day. There is lots of useful information on…
Ryanair - double check they have registered your refund request.
Just a tip to anyone else waiting for a Ryanair refund... I've been patiently hanging on for my refund (June flight cancelled in early May. Refund requested on day flight was cancelled) but decided to follow up on it today through their online chat. Once I got through to a real person (after about 25mins wait) I discovered…
Don’t put off going to the doctor!
Aegon, the big insurance company, report a 31% drop in critical illness claims in May. Most of those claims are for cancer, so that is an indication that people are putting off Going to the doctor and getting diagnosed.
Snowdon Mountain Railway - Brilliant Customer Service
We had booked to go up to the top of Snowdon in August. They emailed us to tell us that if we wanted to cancel we could, as the train would not be going to the summit. We decided we would cancel and (hopefully) go back next year. Once I'd emailed them to tell them this, the credit refund was on my credit card later that…
Top marks to this travel operator....
Lots of people have complained about being penalised and let down by travel firms whose reputations have been damaged. But not many customers have highlighted and praised those firms who have gone out of their way to treat people fairly and refund them promptly in these difficult times. So I thought I would let people know…
Refund Credit Note (RNC) Still NOT Government Backed (14th May)
Feel it's important to make people aware that the Government hasn't backed RCN, so taking one might put your money at risk This could change at any time, but the Government has had a couple of months now to back it.…
Lawn Tennis Association will not refund service fee charge when cancelling event due to Covid-19
I had bought tickets to a tennis event Lawn Tennis Association (LTA) event.The LTA cancelled the event cancelled due to the Covid-19 virus and I was advised a refund would be made. I received a partial refund only. When I contacted them about the shortfall, they said it was because a service fee was non-refundable and that…
New UK Government policy paper 'Staying alert and safe (social distancing)' 11th May 2020
Following on from the PM's broadcast of yesterday the UK Government Cabinet Office has just published 'Staying alert and safe (social distancing)':https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing/staying-alert-and-safe-social-distancingIncludes FAQ's 'What you can and can't do', updated…
Government Corona Virus Bonus for Low Paid Workers
As the Government have expended a great deal of money on Furlough Payments for Employees taking enforced leave of absence at home, would it be a nice gesture if they rewarded the low paid workers who have struggled through adversity to continue providing services often not appreciated in normal times.I'm thinking of Shop…
Loss of Tax Credits due to claiming UC
Government are acknowledging there has been a problem see https://hansard.parliament.uk/commons/2020-05-04/debates/CEE2A905-7589-40D0-B14C-219F12CCB242/Covid-19DWPUpdate will have to to wait and see if they take any action to help those who have lost out.
Tax credits customers will continue to receive payments even if working fewer hours due to COVID-19
Over the last few weeks many people have asked about the change to their working hours and tax credits, caused by Covid19. The government has made an announcement today about this: This is the information about changes in hours for tax credits being extended for longer than 8 weeks: Update from HMRC today confirms that…
Martin Lewis MSE show dedicated to Holidays/Flights ?
Judging by the amount of traffic generated on here could Martin consider dedicating one of his shows to this topic ? Perhaps then we could see the wood for the trees and clear up a lot of the myths and half truths that are out there. I for one think this could help to reassure people in all sorts of circumstances of their…
Could you send a card to an ill child? It’s free using an app even
Hi, Post Pals asks people to send some cheerful post to seriously ill children and their siblings, it could be anything from a little gift ordered from amazon to a picture drawn by your child. People on the MSE competition board have kindly been sending unwanted prizes for many years now. The app free prints cards will…
Captain Tom
Captain Tom has helped the NHS to the tune of over £15 million But JUSTGIVING get 5% comission from this - £750,000Who else belives that justgiving should wave the comission ?
Treatment of keyworkers.
I'm a truckdriver working to supply warehouses with vital materials during these unprecedented times, However it's with much sadness I find that myself and other truckdrivers that I meet on a daily basis (social distance rules applied) being treated shamefully by various outlets, one chap told me this morning a petrol…
Travel refunds
I totally understand the rational about considering travel credit instead of refunds as the cash flow maybe a problem for airlines. However I see this is not a oroblem for easyjet who recently gave share holder and owner millions in bonuses. Have I got this wrong? the £371 I m owed doesnt seem an amount to break the…
Universal Basic Income
I encourage everyone to sign this petition: Implement Universal Basic Income to give home & food security through Covid-19 https://petition.parliament.uk/petitions/302284 UBI has the potential to help many more struggling people in the UK not just for now in the UK's struggle with Covid-19, but for the future. 170 MPs and…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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