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HELP WITH STORAGE UNIT
Hello, I have a storage unit and the owner has issued me with an eviction notice. Giving me two weeks notice. The problem is that for four months he didn't request the direct debit payment, even though it was set up. I only realised this month and I got in touch straight away. I had rather stupidly spent the money not…
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Payment dispute
Raised a dispute with RBS as was charged the wrong amount when purchased something online from USA at Christmas. Should have been charged for one item but was charged and sent three items. Raised this with bank but they said they could not see a duplicate transaction so closed the case. Phoned them yesterday and explained…
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Second hand car faulty
Hi, I bought a second hand car 14 Dec 25. Within the next 2 weeks I noticed a fault, a knocking noise upon gear changes. The car did come with a 3 month engine and gear box warranty. Called the garage 29 Dec 24 and they agreed to take it in week commencing 06 Jan due to the holidays. I got the car to them 08 Jan due to…
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Gift Card Hub scam.
hello everyone. Was wondering if anyone has dealt with giftcard-hub before. It’s a very clever scam site which recently caught my wife off guard and so I’m seeking advice if any can be given. The general jist of their operation is that you pay say £0.20 less than is typical for a gift card / top up card and when at…
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Stolen nectar points
Today I received an email from Nectar thanking me for spending my points 54000 in Argos. I am completely shocked and distressed about this as I had been saving these points to take my granddaughter on the Eurostar next month! I have not been able to get in touch with Nectar as their office is closes at 5.30. I sincerely…
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Fitted kitchen
We paid 10% for a new fitted kitchen. No one came to measure. Long story short their 1st fitter was sacked for demanding money and not doing any work. The 2nd fitter refused to turn up. We requested SAR. One internal email states in black and white that the 1st fitter was previously sacked and he is in breach of contract…
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Refund for service no longer required
Hi, I paid for a supercar experience which is due to take place mid March. I paid in full for it in early December by credit card. The person I bought it for is no longer in contact with me and I have no use for the ticket. The vendor says their 14 day cancellation policy applies and as a gesture of goodwill they will…
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Purchased Item Never Dispatched From Retailer - Now They Won't Rufund Me!
Hi. Any help or advice is greatly appreciated. I am at my wits end and don't know what to do... I purchased a Christmas gift on 02.12.24 for £379.99 through Klarna. The Retailer updated me the same day to say item should be delivered to me on 10.12.24. On 09.12.24 the retailer contacted me again to say there was an issue…
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Hinge broken on 4yr old laptop
Hi - I just wondered what the consensus view was on this. i have a 4yr old HP laptop. We have already had a hinge replaced on it & a hinge has broken again. The laptop itself is fine but can’t be used as can’t open it up properly. John Lewis told us to speak to HP. HP said that there was nothing they could do (they don’t…
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Tusker Price Dispute
I ordered a car through my company's salary sacrifice scheme with Tusker in November 2024 and took delivery in December 2024. The price has significantly reduced since I took delivery (by approx. £124 per month) and I've calculated I will pay an additional £4,580 over my agreement term. I've reached out to Tusker but…
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Moved: Kybotech - The moaners are right this time
This discussion has been moved.
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LG warranty issues
Washing machine 16 months since purchase and still under warranty. Faulty has occurred and unusable. Seller, John Lewis, say not liable and should contact manufacturer. Did so end of December and told engineer from their easier contractor Pacifica booked for 9th January. failed to turn up. LG told me to contact Pacifica.…
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UK buyer - Goods bought from EU seller not as advertised
Good morning all, hope you can advise I purchased electric/battery gloves from an EU based company for delivery to my UK address - ( order value over £200) I have bought same gloves twice before (over a 10 year period) from the same supplier/company. The gloves arrived on 09.01.25, & are not the same product as advertised…
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Undersold Electric Heaters
HI everyone, I bought 4 electric heaters from an online heating specialist site. I bought them based on the wattage for the suggested room sizes they listed for the heaters I purchased on the website. My bedrooms are roughly 3m square and they said they (500w) are said to be suitable for up to 5m square. They are not…
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Help - dodgy car re-spray by insurers repair company
My car bumper
was damaged by a hit & run and sent to the insurers repairer. It came back
with overspray and pin !!!!!! bubbles that had popped and dried which I
complained about. They said they
would fix, but had it back again today and found a pin !!!!!! (sorry no photo).
On Friday they told me they had painted, flattened…
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Argos - faulty goods policy
Hi all - I purchased a laptop from Argos on a Black Friday deal at the end of November. It was as a Christmas present for my son, who received it for Christmas. The laptop initially worked but after several uses a fault occurred and the operating system wouldn’t load up - black screen and no way of attempting a reset.…
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Refunds & NDA
Hi i I recently paid for a years training course with a reputable charity. There’s been loads of issues for all the cohort in terms of quality & delivering what was supposed to be & was advertised. Many people have asked for a full refund at the end as they are still working through what ‘qualification & award ‘ people get…
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Amazon Refund/Return Headache
I will try to keep this brief, but bare with me. My girlfriend orderded me a Ticwatch (Smart watch) from Amazon for Christmas. Sold by Mobvoi, fulfiled by Amazon. As this was a present for me she elected to have it delivered to a local amazon locker so the surprise wouldn't be ruined. Parcel gets delivered to locker and my…
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Question about 14 day cooling-off period in case of broadband service
Hi All, If I enter into a 12 months contract with a broadband service provider today and select installation date tomorrow, when can I cancel the contract without paying an exit/cancellation fee if I'm not happy with the speed or anything else related to the service? On one hand, here it says I can cancel within the 14-day…
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Amazon forcing me to manufacturer website for 6 month old defective item
Hi, Back in July I purchased an Oral-B electric toothbrush from Amazon. It has stopped holding charge and I want to get a replacement. I have gone through various routes on the Amazon site but all now end up at offering me to go to Oral-B website to resolve the issue. As I understood it, under UK law it is up to the…
