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debit card and air new zealand
Hi all, Hope someone can give me some advice on this. Flew to New Zealand on November 26th 2008 and at the airport we were given the chance to upgrade to premium economy for £300 each (£600 total) as it was a special trip we decided to treat ourselves. We payed by debit card. Yesterday I received an email from Air New…
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Have 12 month warranties been replaced by 30 day approvals?
I recent contacted Kleeneze about a Microfibre Mop I purchased through their catalogue at the end of last year. A few weeks later it started to collapse when extended to full length for cleaning use, so was therefore unfit for purpose. As this was Christmas time I waited til just recently to deal with it as I was left with…
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Carphone Warehouse - Refund
Hi, A mobile phone handset only was purchased for me by my mother (Samsung G600) and after having it only 2 days I have found that the reception on it is really bad. I called the CPW to see if I could swap for another and they have advised I can only swap for another Samsung G600 and if the same thing happens 3 times then…
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AAARRRHHH! Where's my flippin' refund??
:mad: I put this thread elsewhere by mistake first so apologies if you have read this before. On 25th Feb I went onto the website of a certain online DVD rental company. I chose one of their cheapest deals (about £8.00 a month) then got a message saying I would be charged £30, which would come off my debit card. I was…
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Harrassed by Paypal Debt Collector
Hi, I am really worried about this now and need some advice. In March 2007, I had a ceramic sink left over from when I fitted my kitchen. I put it on ebay. There was very little interest in the sink, until a buyer from Budapest saw it, and selected the buy it now link. I was a bit dubious sending anything abroad,…
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Dining table/chairs £80 cheaper than when i bought it 3 wks ago!!
Does anyone know how i stand on the following issues please? I bought a dining table & chair set from Harveys three weeks ago for £279. It's advertised in the News of the World today for £199!! I would normally just curse my luck, but on this occasion it's really wound me up as they are messing me about with a replacement…
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Receipt needed for faulty goods?
Last September my 83 year old mother in law bought a cheap T-Mobile pay as you go phone from Asda - just for emergencies! She paid cash but has now mislaid the receipt. Even though she has probably only used it two or three times to experiment, the screen has now started blacking out. As we live about 15 miles from Asda I…
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wedding deposit
Hi all. We were originally booked in to have our wedding at a Hotel on 29/11/08. In Jan 08, I found out I was pregnant and we decided to postpone the wedding until August 09. We notified the hotel of this and they offered to roll our £100 deposit that we had already paid over to the new date. We had not signed any terms…
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Car buyer wants to return it after spraying it
My son sold a car on Ebay for £890. The buyer wants to to return it as she says the steering column and rack are faulty although it was inspected and test driven at the point of sale. My son, who sold the car in good faith having had no problem with car, has offered her a partial refund of £80 in full and final settlement…
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Mobile phone contract
I have posted this on the mobile board too but any help would be great 2 years ago i needed a new mobile, i was still in contract with O2 and for what they wanted to charge me for a new phone, it was cheaper to go to CPW and take out another contract and get the phone "free", i did this and used my original sim with O2 in…
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give back or keep???????????
not sure where i stand..... in december in the morning i ordered a dvd recorder from tescos direct for my mother i cancelled this in the afternoon as shed found 1 cheaper they said on the phone fine it was cancelled and the money would be put back in to account and sent me an email to confirm this which they did....but 2…
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change of leasehold owner
We bought a house about 7 years ago from a builder. The house has a 999 year leasehold for which we pay ground rent of £111 per year. When we bought the house the builder told us that we could buy the leasehold at some point in the future for 12 times the yearly ground rent, about £1300. Also the lease stated that if we…
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VAT Question...
Appologies if i should have posted this elsewhere. Not sure what it comes under but i need a bit of advice. I'm getting married next year, last year we booked our venue. We were give a price inclusive of vat for the venue and we signed the contract. Since then the VAT rate has decreased and I thought this would mean the…
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Purchasing but not receiving my goods
Hello, I did an expensive purchase 3 weeks ago, It was for a tool to use for work, I am self employed. The person that sells the goods has a website and is based in the north of England (he was even on dragons den), I viewed the product and wanted to get it, he wanted cash transfer but I only had credit card, the product…
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Retailer taken pament for out of stock item.. can they??
Recently bought an item showing as In Stock on a website. A couple of hours later, I then get an email stating that the item is actually out of stock, and I may have to wait 2 -3 weeks. I said this was not acceptable and to cancel the order.. I was then told that the money would be refunded within a week...!!! I was not…
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Claiming against the Police
Hi All Not sure if this is the right area for this but here goes: I used to have tenants living at my property. They were up to something dodgy possibly fraud. They moved out some time ago but the police were carrying out an investigation and still assumed they were residing at my property. The police preceded to and were…
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How do i report a website
A cashback site called https://www.is4u.co.uk as terminated my account and taken my hard earned cash without any explanation. I want to report this site but i don't know who to report it to?
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Any help please, new phone no refund Argos
My daughter bought a Lg KF600 mobile phone from Argos on 24th January 2009 had it 2 weeks, went to switch on and screen had vertical lines down it and half of it nothing at all. Took it back to Argos week later, they said they thought it had been damaged ( no marks no scratches not been dropped) they said they could not…
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Business to Business Contract
Hi I am not sure whether i am on the write forum sight for this!! Need to help on Business to Business Contracts, my husband signed up to EMP Media for some advertising work but has decided after consideration that he can't really afford this and that someone else has told him to cancel and that he has rights to do this…
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Help!!! Someone used my card details to buy things online.
I sometimes use an online shop called Play.com to order DVD's etc online. On creating an account you have to provide your credit/debit card details. I recently checked my bank statement and found 3 transactions to Play.com (£250 total) which i didn't order. I rang them and they said they had noticed fraudulant activity on…
