-
River lsland AAAArgh
Does this shop ever accept genuine returns without you being inerrogated and treating you as if you are robbing them. Myself and my husband buy tonnes of clothing and shoes from River Island but when a problem arises with any of their products they will do nothing about it and put all blame on customer whatever the problem…
-
faulty carpet remnant refund query
I recently bought a carpet remnant from Allied Carpets when they had a one day 'any remnant for £60 or under' day. I arranged for an independent fitter to do the fitting but when he came to cut it, he discovered it was discoloured and also had cut marks on it. I managed to return it to Allied Carpets who agreed it was…
-
HELP what can i do?
Looking for a bit of advice here. I bought 3 fruit trees from Ideal world at the end of feb but one of them appears to be dead as the other 2 have (Apple & Plum) leaves all over them and this one (Pear) has nothing not even shoots even though they have all been planted in exactly the same way. I have emailed them and they…
-
PS3 60GB, Sony want £145 not including VAT!
I'm having issues with the service/repair service that Sony provide for their games consoles, I'll try to be concise with my info. Bought 'launch' version of PS3 (60gb) May 2007 with 1 year manufacturer's warranty. April 2009 the unit fails to switch on. After looking at various sources on the internet many other people…
-
Argos Replacement Product
hi, can someone tell me if argos was in the right. i go today to replace a faulty ds lite. i have also got the thier replacemnet product cover. the ds has a problem with the switch and i cannot turn on the ds at all like the spring has gone, it has some usual scratches and the hinge is broken but this does not impede…
-
asos- very strange delivery method- should i complain?
hi all. just wanted some other opinions on this! i received an asos delivery today, in a manner of speaking... i was out at the time, house empty. so when i get in i find a 'we tried to deliver' note with 'SIDE OF GARAGE' scrawled on it. so i go back outside and look, down the side of my garage and my neighbour's garage.…
-
Argos Home Furniture Issue - Item Broke just out of warranty
Well I bought a bed from Argos website on 18 Feb 2008. Cut to 27 Mar this year and lo and behold the bed is broken. I immediatley phoned argos to advise them of this and that the lifetime of the bed should have surely been longer than this. Spoke to a agent and also a manager at Argos ho have now stated that I need to…
-
Broken watch
Hello, I'll try and keep this brief. A couple of weeks back I took my watch to a high street jeweller for a new battery. I went to pick it up a while later and they told me that the pins had corroded and the bracelet had fallen apart (it's got a metal bracelet). They said they would order some more pins in and fix it for…
-
Claiming compensation for taking days off work?
Hi everyone, We are currently having trouble with our hotpoint fridge freezer. After lots of thought we agreed to pay hotpoint £160 for them to send out an engineer to fix the problem, and this cost included all extra parts and visits. The guy came and checked it out, and said he'd be back on Tuesday as they'd have to…
-
rignts for replacement of faulty camera
I'd be very grateful if anyone could help with this. I bought a £400 camera from Jessops last August but one of the buttons recently stopped working. Its still under guarantee so I brought is back to the shop. They said they would send it back to Sony to be repaired but would not replace it. Is this legal? I though that if…
-
Sat nav packs up 2 month out of warranty
My brother-in-laws Binatone Sat Nav has packed up. He bought it at Argos in February last year. He has only used it 5 times. His wife has rung Argos and Binatone and both say there is nothing they can do because it is out of guarantee. What do they do now?
-
advice needed re. parking charges
Hi all, I live in a shared ownership key worker property. The flat has allocated parking, which residents have to pay extra for, in addition to a monthly service charge. The housing association seem to have plucked a figure out of the air (£250 per year) and I think this is excessive. It's supposed to be affordable…
-
Seller retaining deposit
Quick question for you all... Mrs is looking to buy a horse. Finds a horse she likes, wants to get it checked out by a vet. Seller asks for a deposit. She gives her £250. Horse fails vetting, will be unridable very soon. Seller says she will send deposit back. Then swerves all attempts to contact her, sellers husband…
-
my 5 year old washing machine finally died.
I bought my washing machine just over 5 years ago. It cost £1000 and was made by the british inventor also famous for his bagless vaccuums. Ever since I have owned it there have been numerous problems but as the machine came with a 5 year warranty I have never had to pay for any of the repairs. Yesterday the machine failed…
-
My consumer rights on faulty carpet
hi i have a carpet some 8 months old from a reputable local dealer who the family have used for a good few years May i point out that it was of supposed good quality i complained to the carpet shop about two lines down a 3 foot length of the carpet who organised an independent assesment on behalf of the manufactures.The…
-
Gym membership, advice needed!
Hi Guys, A year ago I joined Cannons gym on a 12 month contract, all was fine, I went to the gym regularly and enjoyed it. In january this year, I recieved a voicemail message from Cannons (who are now Nuffield Health) saying my contract was coming to an end and I needed to renew it. As I'm now a bit busier, have a bit…
-
Hair disater
Hi there I got went to a hair salon last week to get my hair highlighted, something I have done for 10 years now with no problem. Have had to leave it a while as I was pregnant, then has the baby etc, have a wedding coming up, then my own in 6 weeks, so needed to get it done. Went to the salon, stated I wanted blonde…
-
Getting My Money Back. HELP!
Does anyone know of the legal implication with regard claiming interest on money which was held by a company without need or permission for a long period? Story goes: Purchased a kitchen from Homebase in 2005 by cheque, told sales staff not to process cheque until I had transferred funds into that account (2 days). They…
-
Assistance needed!! have o2 disregarded my customer rights??
On the 28th of March O2 took £624 from my bank account, obviously concerned i called O2 to seek an explanation, I was told that unfortunately a billing error had occurred but not to worry the money would be returned within 48hours, 48hours later and a further phone call i was told sorry about the wait it will be Friday the…
-
PS3 Game Help !!
Hi this is my first post and altho i have not posted i have been reading these fourms ever since was made aware of them in 2005 and have helped me to no end. i always refer people here when they get a problem as a solution can always be found. Now i have a dilema to which i have not seen a solution for or made. it goes…
