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Being threatened with solicitors
I bought a sofa from a guy on ebay and paid through paypal.I waited weeks for him to get in touch regarding delivery .I complained to paypal saying he wouldnt answer my emails with info on delivery .Having reviewed it they refunded me my money but then he eventually he contacted me saying the sofa would be delivered in a…
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What are my rights?
Back in December I ordered 2 wardrobe in the NEXT sale. To my amazement both were in stock. I received an email asking me to contact them to arrange a delivery date. 15 Jan was the delivery date. That morning only 1 wardrobe was delivered. I called the helpline and they told me that one of the wardrobes was no longer in…
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S.O.S - Argos Entertainment - AWFUL
Hello Everyone. New here and would be gratefull for some help and advice please. 17th of Jan 2011, I placed an order for an In stock item on the Argos Entertainment website for a CD. My order was processed, my debit card was debited the full amount and I was informed my order had a Est Dispatch date of the 18th Jan 2011.…
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faulty television after 2.5 months
I bought a tv from Tescos in November last year and now the speakers vibrate so that you cannot listen to it. Tesco say that they (Toshiba) will repair it but they will not offer me a refund or replacement. they are quoting the Sales of Goods act 1979 to me (F38 48B Repair or replacement of goods) and saying that they have…
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Help!
I bought a cooker end november, broken oven on arrival. The retailer is fobbing me off, I want a refund. it was bought with a credit card. I am applying for a section 75 through the credit card co. Should I allow the manufacturers engineer to look at the cooker? Am I within my rights to let them look but not fix it? Help.
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Holiday Cancellation question
Hi, me an my girlfriend had booked to go to Florida in April this year, we split up last year so I went in to my travel agents (thomas cook) and asked about cancelling this holiday but transferring the deposit we had paid onto a new holiday. I was told in person and over the phone that they would keep hold of the deposit…
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MSE News: More dispute bodies planned to take on dodgy firms
This is the discussion thread for the following MSE News Story: "The European Commission wants to establish far more dispute schemes, such as the Financial Ombudsman Service ..." Read the full story: More dispute bodies planned to take on dodgy firms
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Coffee Trouble
I recently ordered a coffee machine & the courier firm who delivered it threw it over my side gate & did not leave a note informing me it had been delivered. It was therefore left out in freezing conditions for nearly 3 days when i eventually called them to check where it was. They confimred they had thrown it over the…
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Manf won't accept Proof Of Purchase. Help!
Hi all, We have a kettle that we brought back in 8th October 2009. It started to leak last week and this came with 2 years warranty which means it does not expire until 8th october 2011, so I'm within the warranty. However we can't find/threw away the receipt as it was long time ago so I can't go to the shop to get this…
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Organised mum argued with me over a refund on a typo error on their diary
Hi, I HAVE POSTED AN APOLOGY ON THE GRABBIT FORUM AS I FEEL PARTLY RESPONSIBLE THAT PEOPLE BROUGHT FROM THIS COMPANY, FROM ME PERSONALLY RECOMMENDING THEM IN GOOD FAITH. I would like to apologise to all those who purchased from Organised Mum. I recently noticed that one of my purchases from this company has a typographical…
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response time limit in invoice dispute please
Hi another long time lurker, mods I hope I am posting in the correct area. This is my first post I will try and be brief We had a gas safe registered engineer undertake work for us in our home, which we did not get a quote for( he had undertaken work in the past and we were very happy with his invoice and his work) however…
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Returning DAB radio to Currys - refund period expired but won't pick up stations?
Hi, just wondering if anyone knows if I will be able to get this returned or not? For Christmas I was given a DAB radio (purchased from Currys on 29/11/10 - didn't really need it but it was a very kind gesture so decided to keep it). I unboxed it and set it up, but it only receives about 5 stations (all rubbish ones at…
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Asda home delivery payment problem advice
hey guys After some advice on a problem or dilema i have,i ordered shoping through the asda website and aranged delivery for between 7pm and 9pm on the 25th november,on the day this time came and went and no shopping,i waited up until 10pm no shopping so decided to call the call centre which closes at 10pm(was unawre of…
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Web design
Hey guys, a friend has just recently been contacted by a company offering to make them a website for their business. They agreed to hire this company and have paid them. I was told about this earlier and took a look at the companies website. Well. :rotfl: it doesn't look like they are even capable of web design judging on…
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*RESOLVED* Car Fault - Covered up by dealer. *RESOLVED*
Hi guys, you've been really helpful to me in another post and I was wondering if you can help me here... My brother found a car on auto-trader, a limited edition, second hand, VW Golf. The car was being sold by a dealer, my brother went to see the car and liked it so paid £12000 for it. A lot of money!! While driving it…
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Faulty Plasma TV dilema
17 month ago I purchased a Plasma TV from Comet for £700. The display is now faulty on all inputs (yellow tint to picture & not so sharp picture). I keep on reading about the SoG that would indicate that TV's of this price would be expected to last 6 years. I am told that I can pay for an engineer to look at for £125, but…
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Bestbuy.co.uk Bought an electrical item that is damaged and incomplete, what rights
I bought a Tablet thingymagig from this company and it arrived today. It has scratches on the back and has the SD card and the bag/sleve thing missing. I thought it'd be a case of a straight swap, but upon calling the company they said they have discontinued the prroduct and I can either accept the item in it's state (!)…
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Did car garage see me coming ?
I always take my car for its mot to my local approved vauxhall garage & whenever they mot it they give me a list of things that need doing & can be done for a high price or left. I always take in what they say & wait until the next mot & if they still flag up i get them done but everytime they never do & i have also once…
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Bought Clothes - Dodgy Button
Hi I bought a Coat from a reputable chain shop, however it does not have any shops in London (where I am now located). I got the coat for Christmas, but have since found the bottom button doesn't work (relied on togs). As it has been sewn over by the sewing machine in the making. Will I be legally allowed to get an…
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Cancelled order when items in stock
Left in error