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Cancelling 0% cash advance on Credit Card
Hello, On Thursday I've taken the offer over the phone from MBNA to get £3000 @ 0% on cash advance with a 4% transfer fee. I've realised I don't actual need the money, do you know if I can retract from the loan without penalties like a normal loan? Thanks in advance Benjamin
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Online retailer only sent half my order.
Hello, I ordered some taps online for our new bathroom. Today the taps for the basin unit turned up but not the bath set. The retailer is no refusing to send out the bath taps due to the price being wrong on the website. We thought we got a discount for buying the bath and basin sets together. Turns out the price was wrong…
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Play.com wont refund....
Hi there I returned a faulty item to Play.com on 12th January, they say they have not received it and will not refund my money. I have 'proof of posting' Can anybody help???? Thanks
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Hotel wants £50 more for being english!!!!!!!!
Parents booked a hotel in London for april. paid last monday the full amount and recieved the receipt. Friday they get a phone call saying they are required to pay a further £50 on top of what they have already because they are an english citizen!! 1. is there any info on this alien/english residency hotel charge? and 2.…
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internet purchase - wrong item rights rights?
I made some purchases from lovefilm.com a couple of days after christmas. And finally got a email to say part of my item was being sent out around the 12th jan. I recieved the item except it wasnt what I ordered. I contacted promptly and they said they would send a returns envelope on the 14th. I stated that as long as i…
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Mastercard Section 75 Claim
Hi, Long, long story but the short version is, Moben have now taken 5 months not to complete our kitchen (paid in full) that should have taken 3-5 days. We submitted a Section 75 claim to Mastercard for Misrepresentation & Breach of Contract, our claim is mainly about the service we have received over the last 5 months. We…
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Currys/PC World extended cover
Hi. A friend of our has just been round to ask me to look at ther Laptop as it's not working. Now before I opened it up I asked if it was under warranty etc and she says she has extended cover on it, but PC World have said the fault is teminal and are unwilling to replace it for a laptop that has the same spec, despite…
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group on, can i insist on a refund?
Hi on the 26th October i bought a deal (£36 instead of £125 for a wash, cut and blow-dry, KMS California intensive conditioning treatment and a half head of foils or full head of colour ) when I phoned to book an appointment they said they were fully booked until the end of jan (which is when the voucher expired) They put…
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Transferable warranties
Is it legal for a manufacturer to say that the manufacturer's warranty only applies to the first owner of the goods? I know with cars they're generally transferable so that second, third owners also get the benefit of the warranty. Is there an exception with electronic goods? Thinking specifically about nikon as they don't…
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Villa Owner Refuses To Return Deposit
Sorry if this is is the wrong section but here goes. Last July/August we rented a villa in Spain. The owner was extremely helpful before the holiday but has not returned our deposit and has ignored all our emails. :( Owners Direct basically do not want to know as they just advertise the properties and do not take bookings.…
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B&Q changing their refund without receipt policy
Just a warning that from the 15th February, B&Q will no longer issue a credit note as a refund for goods if you don't have proof of purchase. I took some items back today, without the receipt and got a credit note - but was told that after the 15th Feb, they won't be able to do it...! So - if you need to return something,…
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Car i bought is rubbish.....
I bought a car on the 29th of December, and ive had nothing but problems, needed a new exhaust although i thought it may be needed anyway when i bought it. Then the struts are leaking oil, and will be about £150 to replace. Also relised that it must have been involved in a crash of some type as the driver door doesn't fit…
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Solicitor gave me wrong advice!!!
I'm not sure if this is in the right place but didn't really know where to put it, so if anyone thinks it needs moving please feel free to do so :o This is very complicated and i know i've been stupid before anyone tells me. The advice i need is, i got divorced from my husband a couple of years ago, at the time the house…
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Object fell out of cereal pack!! ADVICE PLS
Hi, please forgive me if I have posted this on the wrong forum but I can’t seem to find a correct one! My problem began when I was pouring some cereal for my son and a black object fell out of the bag, I thought it was a toy however it was what appeared to be a stopper from a piece of machinery. :eek: It is black and about…
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Unsolicted Goods?
Hello all i have recieved some goods from company that i haven't ordered. is this classed as unsolicted goods??? Says on the bottom that a "payment recieved with thanks", haven;t bought anything from them though? Do they expect payment??? Can't get in touch til monday, but just wondered where i stood on the issue? Many…
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Broken boiler - have I got a case?
Hi there, I had a brand new "Ideal" gas combi boiler fitted just over 3 years ago and yesterday it decided to stop working - I had the plumber in and he diagnosed a faulty circuit board. I went online to source one of these - the cheapest it came in at was £200 - nearly half the cost of the boiler when it was new! I rang…
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Lead on glass now slipping, what can i do?
A little bit of history first..... I bought glass for 3 of my inside doors (6 panes in total), we picked a plain design and gave the company a template as well as meassurements wrote down by the joiner. The owner took the template and gave us a reciept for our deposit. On the reciept it also had the measurements. When we…
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Stolen wedding gift's from hotel
Could I please ask for advice on where I stand with the following problem ? I had my wedding ceremony and day/evening reception at a well known five star chain hotel. Within their service they provided a gift table. I have photographic evidence that this table was full with presents and at the end of our evening we saw all…
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how do i cancel a finance agreement?
Yesterday, i did something really silly. Me and daughter went for a free photoshoot and at the end i told them i didn't have any money to buy any of the photos. I was really tired and not thinking straight as they'd spent a lot of time doing our hair and makeup etc...i guess i felt guilty for not buying anything. they…
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Hotel threatening to charge my debit card for damages on another room - what can I do
My husband and I have just returned from a 1 night stay at a hotel with our friends. I booked it all by email and I paid on my debit card for our room whilst our friends paid cash for theirs. I have just received a call from the hotel saying that one of the beds in our friends room was damaged (base broken in half) and…