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Campaigns corner

Want to raise awareness of a MoneySaving campaign? You can share experiences and encourage change via discussions here.

Holding companies to account for their drivers' actions
Hello MSE, Back in August, my car was damaged by an SSE van that made a horlicks of reversing down the end of the no-through road where my vehicle was parked. I did not realise the van had hit my car until after it had left. I am sure it was the SSE van that hit my car as no other vehicle came down to the end of this…
Bensons beds
I bought a bed in February 2020 from Bensons when it was put together we found the base was twisted they sent a salesman out to fix it he couldn't so they sent an engineer who said yes the base is twisted they ordered another or so they said on the day it was due to be delivered I took a day off work only to receive a…
Public Inquiry in to the Caravan Park Industry
Petition to Govt to demand that the Competition Market Authority (CMA) National Trading Standards (NTS) and Trading Standards Services (TSS) take action to uphold the consumer protections afforded owners under the Consumer Rights Act 2015, The Consumer Protection From Unfair Trading Regulations 2008 and those Acts that…
Payment in full at time of booking for flights - needs banning
I purchased flight tickets 16 January 2020 for a flight 3 October 2020 - had to pay in full at time of booking, arguably an unfair contract condition.. 6 August 2020 flight cancelled, 11 October still no refund and unlikely before the end of the year I am told. Therefore I have been providing finance for the airline to…
Hit and run victim
Is there a campaign lobby insurance companies about their treatment of victims of hit-and-run drivers? My stationary car, parked outside my house, was badly damaged by a hit-and-run driver. There were several witnesses but no-one got the number. My insurance company paid for the repairs but would not register a no-fault…
Gathering funds in a trusted way for a community project
HiI'm the project lead for a neighbourhood project and I'd like to obtain financial contributions from neighbours in a trusted fashion, and then use the funds to pay a supplier. How can I do this? I've looked at the various gofundme and crowdfund type sites but it's not clear how theiir processes work, they all just want…
Import charges
hi all, not sure what category to put this in so sorry if its in the wrong place! I've had an email from ccl regarding a customs charge. I've had these before and paid them to receive my goods but this time the situation is a bit different. I ordered an item with value of about £45. After paying a ccl customs charge, I…
Donations for charity raffle
Hi, my daughter is raising money for Mind in memory of her best friend who tragically ended her life in March of this year aged 19. She is organising a big raffle and people are being very kind and donating prizes. What we really need are a couple of biggish prizes to get people to buy tickets, does anyone know of any good…
My dad’s cancer treatment suddenly halted. re NICE guidelines
**We need your help** Please sign, like and share this petition. You have to confirm your vote via email in order for it to count. As a newbie, assume I can’t post links yet, address as follows (remove spaces) https : // petition.parliament.uk/petitions/319308 Or search Fund Cancer Drugs Fund immunotherapy drugs to extend…
JustFab - again.....!!!
Hi there I see LOTS of activity here from either people like me that did not realise that by buying some shoes would wrap me into the subscription agreement - yes I know I should have realised - and there are lots of people telling those people that they were crazy stupid not to realise. However - does anyone have any good…
Debt Crisis
First of all I would like to say Hi to any forum members who read this, I joined the forum for one reason only, to try to get a conversation going on a solution I have come to the conclusion is the only way out of the financial catastrophe that is facing the whole world, and the reasoning behind my thinking. * All the…
Google pop ups
I've been in debate with Rugseller.co.uk about Google pop ups that offer discounts of up to 70% on their rugs. They say that they only offer 10% discounts and that the pop ups are automated by Google, over which they have no control. A couple of examples are attached. Is it worth a MSE campaign to end this misleading…
Should NHS workers pay income tax?
Should NHS workers and care home workers pay income tax this year? They are all working in dangerous and life threatening conditions. So why should they be paying income tax?
Pub companies
Pub companies ( some are) still charging full rent despite the pub companies basing rent on fair reasonable trade some pub companies are charging up to 1000 a week isnt it time we shamed these companies no pub no rent lots of pubs won’t reopen and are hardest hit by the virus its about time we stood up for our local some…
Bonus for Supermarket/Essential Shop Workers
Both Marks & Spencer & Aldi have agreed to give a bonus to staff manning shops to enable us the ability to continue to buy food once the lockdown is over. I've contacted Lidl & received the standard reply of comments being passed on etc, but no promise of yet. What I think would be nice is if more people were to contact…
Leap Year Birthday Offers
Not sure this is the place to post this, but... My daughter is a leap year baby (2004). I have joined a couple of Facebook pages for Leaplings, most of which are based in the US (although I have found one in the UK). All the US sites post about companies giving either offers/discounts/freebies for those that are born on…
SAD FART Advice needed on money claim
Hi all I need some advice. I purchased a branded coat for my son last year at a cost of £115. it's an insulated winter coat that has been worn at best 6 months (it's not winter all year round). I've returned the coat to JD sports for an inspection and I have found holes in the fabric in several places and also the colour…
Argos reviews manipulated
Hi, I bought this Darla bed from Argos (Can't post a link as am a new user!) In fact I bought four of the beds for my kids. Largely based upon its stellar >380 5+ reviews on the Argos website. However the beds all quickly became faulty- the metal slats in each of them became bent. My complaint is that I'm not able to leave…
Unfairly treated working for HMRC
Hi I am currently employed by HMRC and in receipt of both working and child tax credits. Due to this I have qualified for a grant. Yey!! Now the company who sorts this out does a DWP data Mach to ensure benefit claim. As a HMRC employee records are restricted and DWP can’t view for a data match. Which puts a block on the…
FCA obligate firms to provide an online cancellation of auto renewal of an insurance policy.
MoneySavingExpert Campaign FCA obligate firms to provide an online cancellation of auto renewal of an insurance policy. We can somewhat easily compare insurance online - building, contents, car and so forth. We can somewhat easily select and purchase a policy online. However, we have no online option to opt-out of…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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