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Want to raise awareness of a MoneySaving campaign? You can share experiences and encourage change via discussions here.

Telecomms mistake - Advice please
Hi, I have been with a telecom provider for at least 36 months, something I can proove to them through my D Debits. They have managed to mix up my account with that of a business account and under the same address I reside at? so they have the same telephone number details for the business and the same address as my…
Livedrive Auto renewal
I had a one year subscription to Livedrive (cloud storage) through a third party seller. I have come to the end of my contract and now they have auto renewed. However, they do not have any of my payment details and I was not aware of this arrangement. They have stated that there are no refunds, but I have not paid them. I…
Petetion for alice dann to get lifesaving drugs treatment please help...
have just watched southtoday news BBC, there was a story about a woman called alice dunn and a drug treatment for cancer. her consultant wanted her to have which could potentially save her life. It has been refused by nhs funding team due to cost! its damn horrific what if any one of you or your family got cancer told…
Drug Reform
Isn't it time the drug laws in the UK were reformed? We need to put an end to laws punishing people for making choices for their own bodies and minds and punishing those with an illness (that's right addiction is an illness) We should take into consideration the drug reform happening around the world in places such as…
Have your say on the Autumn Statement
The government wants your views on what you would like to see in the Autumn Statement, which takes place on Wed 3 Dec. You can suggest policy changes in any area. The Treasury has set out guidance when making suggestions, some key ones are below: * explain the policy rationale, costs, benefits and how it would be carried…
Website advertised item cheaper directly to me
My purchase has just arrived for something I ordered online a couple days ago, in the parcel is an advert for the exact item I've just bought but at a lower price from the same site. They must of made a mistake in putting that flyer in with the item but now I can see what it could/should of cost, so I now feel I've been…
Commons Committee wants Ofcom Issues
Culture-media-and-sport-committee In preparation for a session with Ofcom’s chair and chief executive on the regulator’s performance in the last year and on its current work in 2014/15, interested parties are invited to submit suggestions for issues which might be covered during the Committee’s questioning. Details can be…
MSE consultation response to Ofgem
Ofgem issued a consultation in August 2014 on domestic third party intermediaries (e.g. Cheap Energy Club) covering Ofgem's Confidence Code (a voluntary code of practice for price comparison websites) and wider consumer issues. We have responded to this consultation (11 page PDF). If you have any thoughts on our response,…
MSE consultation response to Ofcom
Ofcom issued a call for inputs in July 2014 on consumer switching. MoneySavingExpert.com has responded to this call for inputs (5 page PDF). We conducted a poll on retention offers, which was raised in the call for inputs, and we included the results in our response:…
MSE consultation response to the FCA
The FCA issued a consultation in July 2014 on setting a price cap on high cost short-term credit (namely payday loans). MoneySavingExpert responded to this consultation (7 page PDF). See our guest comment 'Tell the regulator: has it got payday loan cap right?' for more info. If you have any thoughts on our response please…
MSE consultation response to the Treasury
The Treasury is conducting an independent review of the Money Advice Service and it issued a call for evidence in July 2014. MoneySavingExpert.com responded to the call for evidence (11 page PDF). We also asked you for your thoughts on the Money Advice Service and to feed these back to the Treasury:…
Palmer's, the beauty brand, is donating £4 per person, upload a Pink photo of you
You can only do it once and the photo must be in a JPEG, GIF or PNG format, max 5 MB size. The campaign ends at 11:59pm on Sun 30 Nov, if it hasn't made £10,000 by then- we'll update you here when the Breast Cancer campaign ends. :beer: http://www.moneysavingexpert.com/deals/palmers :j it's Free :money: Just your time…
MPs 9% Pay Rise
The proposed post 2015 general election pay rise of 9% for MPs should be scrapped. MPs should have a pay reward calculated as an average of the following main 6 public sector pay review bodies. The Armed Forces Pay Review Body (AFPRB), NHS Pay Review Body (NHSPRB), the Doctors’ and Dentists’ Review Body (DDRB), Prison…
Advice please
Hi any advice much appreciated. My neighbour was diagnosed with breast cancer three years ago, she has been treated and has found a new lease of life doing Zumba. She lost her job and would like to train to become a Zumba instructor. It costs around £200 which she just does not have. She has raised thousands of pounds over…
Dentist Implants !!! Rip off
Hi everyone I am in the process of looking at implants to secure dentures the cost is basically £15000 per ark. £30,000 a full set However the actual implants retail to dentists at £45 - £150 each So let look at 4 top implants and 4 bottom and a pair of excellent dentures Dentures £2000 8 implants @ £4000 with a decent…
petrol prices -ripoff britain
Yet again we are paying over the odds despite oil prices falling per barrel who do we complain to
Increase in State Pension Age
As you know, anyone born after 6 October 1954 has a new State Pension age of 66 years. This is a loss of approximately £42,000 over the six years for every woman affected. I would urge you all to read and sign the online 38 degrees petition by Anne Keen. Simply google reverse the state pension law.
Write to Mr Cameron (immigration)- The grass isnt always greener
http://www.dailymail.co.uk/femail/article-2751110/France-s-migrant-problem-Penniless-hungry-BRITONS-Their-dreams-La-Belle-Vie-turned-dust-Then-socialist-EU-neighbours-far-tougher-won-t-pay-benefits.html OK so its the DM but it does highlight how soft we are and that is exactly why this country is seen as such a great place…
Diamond resorts "Class Action"
I 've been contacted twice in recent months by a company (Solicitors I believe) who suggest that they are prepared to bring a joint action for illegal selling to members of the Diamond resorts holiday club. I would say at once that I have been a member of this organisation since the late 90's and have had no complaints…
NewTesco online password policy
Anyone else been infuriated by Tesco's new online password "strategy" Last week in a rush to do the shopping logged onto Tesco site only to be forced (no prior warning, no "14 days to change password" etc) to change password. Bad enough, but we as a family already have system to generate secure passwords - guess what,…

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MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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