Broadband & internet access

⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…

If you are an existing OneStream customer nearing the end of your contract. If you ignore/decline all their invitations to renew, eventually on the final day of your contract, they will send you this offer:

Trying to sign up for this deal through the comparison page but as soon as you click through to Sky the price jumps to £25. Am I missing something ? Thats £100 extra over the 2 yr deal. EDIT: Just noticed it says “Equivalent Monthly Cost “ so likely where I’m going wrong. Confusing though 🫤

My contract with PlusNet is nearly up and thinking of jumping to Vodafone. Broadband only, FTTP, live in a city suburb. Deal is approx £4 less per month over the 24 month contract. Anything I should consider?

I found a letter (dated September 2026 so no clue as to when it was sent) at my elderly mum's house threatening to switch off broadband if no one contacted them within the next 5 days to enable the digital switchover. The letter claimed they had rung and sent previous letters (none received). I was extremely concerned as…

Shown on the site as ending as above but when trying to sign up this morning the voucher offer ended at 8.59am :(

Hi Have been with BT for around a decade ( and Virgin for about 20 Years before that ) so not a regular mover between services In short , my BT contract is up and price has gone from £48 to £68 ( Fibre 1 and BT sports ) . Had issues for quite a while with the TV box as it only records for a few minutes before stopping . I…

A few thoughts and figures on 1Gbps broadband, which is impressively cheap at the moment. But is it surplus to requirements? https://www.moneysavingexpert.com/team-blog/2026/09/is-1gbps-broadband-worth-it/

Good Morning I have just read online that TalkTalk maybe going into Administration soon. Does anyone know if this is true? I've been a customer of theirs for years and want to know if I need to find a new provider now or wait and see what happens? I can't really be without an internet connection. I have about 6 months left…

I suspect the answer is that it's carp, but can anyone explain why the MSE Broadband Comparison shows me offerings up to 1100 Mbps fttp, when fttp is not available in my area? If I choose the 1100 Mbps option from Fibrely and follow it through to the Fibrely website, that offers me 80 Mbps, which looks optimistic but…

Thanks in advance for any replies. I have received an email from Sky about a November price rise. Does it mean I can cancel my contract now? I’ve called Sky and they say I can’t cancel without a fee. They tell me that as a diamond member they didn’t raise my prices in April and so are raising them now. I said that was kind…

so, my wifi speed with sky fell below the 300mbps promised for threes days so now I can now leave without penalty or choose another package. Thing is we’ve been having connectivity issues (ps4 not connecting/glitching, one or more devices not connecting while others do, although speed test showing good speeds etc). I’ve…

We were with NOW broadband and calls. NOW had told me that their router was not being updated and could stop working. We got a cold call from Sky to change to them. The price was OK and the Sky salesman promised that the landline number would remain the same. I took the deal. Of course, openreach turned up, did some…

Sky contacted me for mandatory fibre upgrade (copper switch-off), due 2 Oct 2026. Landlord: Karbon Homes requires Openreach wayleave sent to [Removed by Forum Team] (Head of Legal). ✅ I gave all details weeks ago ❌ Sky only says "yes" — NO submission date, NO Openreach reference, NO proof sent correctly ❌ Install in 2…

I need help and advice on my recent broadband contract. I’m not looking for a “way out” I just want to understand what’s correct and where my rights stand with things like this situation so please be kind. 27/07/26 we signed up for a new broadband with Quickline, fibre 500, up/download speeds of 500mbps with a guaranteed…

What are you thoughts? In the past, I have used the freebies, AVG, Avast etc. then I used to purchase my own Kaspersky, then got it free with Barclays Bank, until they stopped it. I have just left BT/EE to join Plusnet, who both use Norton, but today I asked Plusnet customer services if it is the Norton 360 they provide…

My mum is on pension credit. Paying £51 a month for M350 broadband and talk. I've found out the social tariff is very cheap. Does the broadband work to an acceptable standard ? The social tariff speed seems very slow ?

Hi can anyone please help clarify this. I'm Looking at the best offers on https://www.moneysavingexpert.com/compare-broadband-deals/ but both Sky and Now come top but have these provisos: Alert. Unlike most big providers, Sky's price doesn't include all future mid‑contract rises. Sky says prices are variable and so doesn't…

bought norton security a year ago from costco…cost £ 19….(sept 2 ) had to put card details* in to register-( why .I had already paid ).omitted to cancel renewal until a week before it ran out. only reallized because it showed up late on my credit card they took £ 89 %%%%%% out a month before my year ran out..they had me…

My contract with sky is coming to an end, it has been 27 per month for 150mbps and anytime landline. They cannot get anywhere near this to renew. Vodafone will do anytime phone and 150mbps broadband for 37 per month…… my question is this…. are they OK? Any horror stories? It really should be very simple as I already have…

Hi there First of all, any advice is greatly appreciated - thank you! My partner and I are moving into our first rented home. We are looking at broadband packages. Ideally we would be on a monthly rolling contract but these packages are much more expensive… Does anyone have any advice? I am worried about taking a 12-24mnth…