-
City Fibre installed fibre in private owned flats building with no permission
I am an owner of my flat and live there in a block of 6, all us owners are also the management company for the building. A new tenant in flat 5 wanted sky, older gent who just wanted some internet, sky have them passed his info to city fibre who have them helped themselves to coming and installing fibre in the whole…
-
5G wi fi vs fibre
We had BT fibre until recently switched it off due to house move. Turned it back on but said we need an engineer. Is there any health risks with 5G or is it just the same as my wife or I using 5G on our phones when we go out or if signal goes off here?
-
Maybe leaving Now Broadband, what sort of offers can i expect if i stay?
Moving to Plusnet this week if not viable, I have super fibre, but moving to full fibre 150 if i don't move, my coract day was my installation day is this Wed, 21st May, am i liable for any cost, i still havent spoke to housing association for permission(been quite ill) Tx
-
End of Contract - Disconnection Fee??!!!!
Ive just been contacted by my provider, UW (use them for elec, phone, broadband and mobile) and been told the contract is finishing for broadband. If i choose to move another provider i have to pay them £10 as a charge for "disconnecting". I've never seen this before with any previous provider. It sounds like some kind of…
-
Via Ethernet Laptop Broadband Speed 200Mbps Desktop 893Mbps.
I have an HP Pavilion laptop 15 bw069na and I have Virgin Media 1000Mbps internet and I connected my laptop using an ethernet cable and the download speed is 200Mbps and the WIFI download speed is 50Mbps. With my desktop connected via ethernet the download speed is 893Mbps. Is this a limitation of my laptop and can…
-
Sky broadband deal - impossible to sign up
We're moving house soon, our current IP isn't offered at our new address. I found a good deal with Sky (900mb gigafast, sky stream, netflix included 58£ a month, 50£ gift card) but every time I go sign up for it (and passed the many "add this for X a month", I get a technical error "Sorry, we're having technical…
-
Shell Broadband/Talktalk router. Security?
Hi, I was initially a Shell Broadband customer (on FTTC 80mb broadband). Original DSL modem router provided was a Sagem one (FAST5359), but interface is Shell branded. Shell customers were moved to Talktalk. I don't think the router is getting updated anymore, no firmware update available anywhere, and it seems to be a…
-
New Open reach box 10cm X 12cm required on house
In 2019 I was with Vodafone BB on 74Mb (speed was good ~71) and left them to move to Virgin in 2022. I signed up with vodafone today on 74Mb again. I wasn't expecting any 'electric' work to be required, I simply intended to plug in the new router to the BT/OR point. I have a text message from openreach saying: They will…
-
Can broadband providers install their infrastructure in apartments without a wayleave agreement?
Hello, Very nice to meet you all :) I live in a block of 6 apartments and I am the leaseholder (and mortgage payer) of my apartment. Last year, I came home to find ugly white boxes had been drilled to the outside all 6 apartments in the 'common parts' and an awful 9-foot white plastic strip outside my property which looks…
-
Broadband issues
So my current ISP is BT where I get Part Fibre Up to 75MBPS speeds (Normally get 30-40) BT TV TNT Sports (HD) Sky Sports (HD) Netflix (4K) my price was £99 a month then £112 now gone up to over £140 as contract run out too expensive want to reduce it! the issues is I have been trying for the last 2 years to get FTTP full…
-
No broadband installations
So I had BT fibre until a few weeks back. I cancelled it as house sale fell through the new house only had virgin media. So now I tried to read BT, tried Sky virgin nobody can install it before 3 weeks. How can it take so long so I got a sooner appointment cancelled BT. This flagged up on utility warehouse system so they…
-
Broadband Contract and Switching.
Hello With an energy contract, you can switch to a new supplier, within the last 7 weeks without facing an exit fee. Does the same or similar happen to Broadband Contracts ? Thank You (Removed by Forum Team)
-
Broadband and mobile price hikes 2025
Millions of broadband and mobile customers will see their bills increase this spring. Depending on your provider and when your contract started, your bill could rise by the rate of inflation plus a percentage on top, or by a specified amount in pounds and pence. Here's what's happening... Read the full story: Broadband and…
-
changing over
was with BT wanted a upgrade as speed was slow, the only upgrade was to EE was switched over in 2 days well im not too happy with the service and wanted to change, virgin are doing 130+ mps for same price so i tried to change now EE are saying theres a cancellation fee of over £100, i wasnt sent a new router or anything…
-
Talktalk full fibre fiasco
I am on TT Fibre 65 and decide 2 weeks ago to upgrade to the full fibre package. Contract and price agreed over the phone and explained my needs clearly (i.e. voice line etc) Contract received - included extra charges. Got this sorted after further phone calls. Received an Eero TT router - read about and it it has no port…
-
Our new Broadband Haggling guide - please share your feedback
Hi all, we have a new Broadband Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
-
Cityfibre based ISPs
We're currently out of contract with EE but they've started charging us well over £40 pm for a very basic service. There have been many technical issues with the lines coming into our house and EE cannot offer us an upgrade. Various engineers have recommended that we switch to Cityfibre. We need to move and downsize our…
-
GiffGaff - free £100 to trial full fibre at £10 per month
Limited to first 500 applicants https://www.giffgaff.com/broadband/register-interest?sv_campaign_id=78888&sv_tax1=affiliate&sv_tax2=&sv_tax3=Skimlinks&sv_tax4=nottinghampost.com&sv_affiliate_id=78888&awc=3599_1745929780_c4ce6bedc9533113b0ca3f46ca2669ba&_ms=234&_msd=Skimlinks&xid=78888
-
Moved house STILL no Sky Broadband
Hi everyone I really don't know what else to do. I had a Sky Broadband Contract with my previous address. I notified Sky that I was moving house on the 25th March (this conversation was only a few days before I moved on that date, so not much notice I know but that was when I knew I was moving on that date). They said that…
-
Box Broadband/Community Fibe Exit Fee
Hi All, I took out a 24 months contract with Box Broadband (now part of Community Fibre) in August 2023 with the first 12 months free. At the time I was worried that I may move to a location in the next 24 months which they do not cover, but I was re-assured by two sales people and customer services when I called that…
