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Energy + full fibre
Hi questions Is there any tips or something I can do to ensure it worth a engineer visit to have fibre to house. I wanna try avoid being left without internet. My contract is due to end in 17 days I currently get 19mbps - Even though I game fair amount etc i never lagged etc but the price is naff am paying £46 I can pay…
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no fibre here!
Help, we are way behind in this neck of the woods,still no fibre😞.we are currently with bt for broadband &line rental, our contract expired a while ago, we are having great difficulty with our internet its awful, its taken me hours to get on this forum ...really it has!..not happy with Bt's customer service,so trying to…
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Upheaval from leaving Virgin Media and going back to BT Openreach-based services?
When I bought my house, the sellers were already on Virgin Media for cable broadband/phone which comes into the house in one corner of the lounge via some conduit under the flower-bed. They decorated and laid carpet/laminate after installation of a phone socket in the hall and 'F-type' connector box in the lounge for the…
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Do I need to give 30 days notice if the contract is expiring and I do not want to renew?
HI, My Virgin Media contract is expiring next week. They have increased the price of broadband service to £51 a month which is more than double what I am currently paying. For this reason, I do not want to renew the contract when it expires. When I checked with the customer service agent, they are saying, even if I do not…
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New Fast Fibre contracts and companies putting Fibre in
In June this year my contract with TalkTalk came to an end they insisted I take Fast Fibre, Open Reach made mess of my neighbours garden, and Talk Talk have not been able to put the original or ongoing contracts onto their systems. I looked at leaving but have found that with the new fibre you have to say Yes or No to…
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Youfibre?
I signed up to youfibre to#day, salesman (I know). Speed 1000Mb advertised as £27.99 compared to my £24.50 38Mb - can proce match which made more interested, as not interested in faster speed to pay more. Also they can pay up to £300 to break current contract, I have 4 months left so under the limit. Thinking more as its…
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Vodafone/Openreach Installation Taking Ages
This is more of a rant/vent type post (or sharing of experiences, in nicer language). :grimace: We took the keys of our new (just new to us, it's Edwardian!) house on 4 August, and moved in on 17 August. At our previous home we were on Vodafone broadband, as the minimum term in our deal is until June 2024, and they said…
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Change Broadband provider - two lines to house?
I recently signed up, then cancelled, a move from my current 'copper wire' provider to a 'fibre to the house' provider. It wasn't the only thing that caused me to cancel the move but one thing that came up in conversation, quite by accident, was that the new provider wouldn't remove the previous providers copper wire to…
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giftcloud vodaphone
i have used the mse site for a number of years and always watch martin Lewis on TV i find the information he supplies valuable. in march of this year i decided to change my broadband supplier to vodaphone with the offer i could save nearly £4 on my current deal this was through a voucher, on the mse website it just says…
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Advertised offers not available!
I have previously used the MSE website to identify best deals including broadband, with great success. As we are now 'Out of contract' - and incidentally our address is now eligible for Fibre to the Premises fast broadband, I have been looking into the best deals available using the website. However, When I have tried…
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Shell Engery Broadband
Hi. Does anyone use shell energy for broadband. Are they any good?
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bt fibre instalation
Hi all, After many months bt send engineer to lay cable/ connect fibre. So the cable is laid on its own literally on the surface/ under the pebles. When we questioned it, this is how we do it as this cable is extra strong. however I see it as trip hazard. so should there be a plastic tube dug in that cable goes in? and is…
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Virgin media competition blocker
Hi, we’ve been tied to Virgin for the last 6 years since moving into a new build estate. They supplied the fibre broadband and tv built into the area. However the tv service is a bit rubbish with dodgy signal etc and we can’t move to anyone else, as OpenReach aren’t allowed to run their cables onto the estate. There’s only…
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Getting local authorities to approval Ultrafast Fibre installs
hello i live in Hackney, east london and run a business. In our area we've literally only just had Openreach install ultrafast FTTP broadband. Checking the deals from BT, Plusnet, Sky Voda... they're incredibly expensive, in part because Openreach charge providers to hire the lines. Ideally I'd sign up for much cheaper…
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Brsk - coming soon; a few queries
Had a couple of (cold) callers from brisk this morning, will be starting work in the area soon, keen to get mobile number or email address so they could keep us advised but I suspect more from a sales perspective. Hadn't had any advance notice of their imminent arrival so been looking at their website. Apparently they'll…
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Exiting Broadband...if I want to!
So, my broadband provider have been unable to resolve an issue at the junction for some time now and have offered me the option to leave the contract. Do I have to take this offer? Am I just going to encounter the same issue with a new provider because the issue is at the junction, not my home. Also, the provider is side…
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What does BT 'nullmb' download speed mean?
I was looking to switch to BT from Virgin (after the latter fairly shoddy customer service). But when I looked up BT Fibre their download speed is listed as 'nullMb'. What on earth does that mean? Maybe the geeks can understand this but there's nothing to explain it. can anyone enlighten? Looks like if I delay further I'll…
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Talk Talk Full Fibre upgrade- is it straight forward?
I’ve had several emails from TalkTalk about a free full fibre upgrade and have now received a date for an engineer to come out and do the upgrade. I’m just hesitant and quite worried about it if I’m honest. I’m severely disabled and heavily reliant on my internet connection, gaming is my main thing that keeps me mentally…
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Moving Home / Broadband setup
I purchased a flat at auction at the start of the month moving in to it in just ten days from now. Thought I'd get the ball rolling and see what broadband options i have and decided I'm going to go with Sky (currently living with parents so don't have current provider). I was going through the order process on sky website…
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BT email address
I am close to the end of my BT broadband and phone contract after nearly 20 years, so I am now considering alternatives. My immediate problem is my email address. I would like to retain my current address if possible. If I move away from BT can I retain my 'btinternet.com' email address or will I have to accept a new one…
