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Anybody get their Fibre from Toob?
Hi, just wondering if anyone on here gets their fibre broadband from Toob, and what their experience has been? Toob are in the process of expanding into my local area, and their costs seems massively lower than VM for potentially faster speeds, so naturally I am curious to see if they are any good. TIA
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BT FTTP vs other ISP FTTP
Currently have FTTP 500mb with BT and have not had any problems, other than the renewal price. Spoke to retention and the offer they gave me isn't competitive to other ISPs (new customer). Thinking about switching FTTP to another supplier like SKY, but wondered what the connection will be like. I know with cheaper ADSL ISP…
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BeFibre to cease trading - what next for them and other FullFibre customers?
Just announced to the industry this morning. https://www.ispreview.co.uk/index.php/2025/06/fullfibre-and-zzoomm-set-to-drop-befibre-broadband-isp-brand.html The question now is, do we end up migrating or given 30 days notice and have to find another ISP (without any exit fees)? It comes off a merger of FullFibre and Zzoomm…
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Open reach box and hive
So I got one of those new open reach boxes seems to use power. The guys put a hive power plug and usb into the usb port in my Xbox one any reason for this or is it lack of plugs will it matter not using the original hive plug?
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Best WiFi for holiday home
I’m not young so don’t understand all the technical jargon but I have a small holiday home on mainland Spain and I’ve bought a laptop to take over there. I never thought about getting WiFi there as I have a phone with data roaming that automatically switches to the country I’m in. I only go to my place abroad for 2 weeks…
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Virgin still charging after switching to Plusnet - am I liable?
Hi all, I recently switched my broadband from Virgin Media to Plusnet. After some delays, my Plusnet service was finally activated on 1st May. However, I’ve just noticed that Virgin has issued a new bill covering 17th May to 16th June, even though I’m no longer using their service. I assumed Plusnet would inform Virgin as…
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Cityfibre using BT Openreach cable?
Will be moving to Cityfibre in coming months. Spotted a city fibre van across from me today so asked them about my connection. The reply was "you already have fibre to the premises with open reach grey box on wall, we will just use the same cable so won't need to touch the driveway and simply put a new box on the wall…
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Looking for a good BB deal
Hi all. I'm with sky and on the 500 mb bb. I have it on offer for £41 which come July I am out of contract. They have said they can only reduce it to £39 if I stay. I am looking for 500mb (do lots of gaming/streaming) I mean I collect probably drop to 350 or so mb. My question is can i expect to get a good deal under £30…
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Talk Talk complaint
Hi; quick question is what is the best way to make a formal complaint to talk talk Long story (short version) - we've had months of issues with our talk talk broadband, intermittent disconnections, sometimes for a few minutes, sometimes days at a time. Each time we have reported a fault and had various responses to open…
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Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal. Read the full story: Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to…
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BT Broadband 500 cheaper than 300 deal
The BT website is currently as of Friday 16 May is currently advertising its 500Mbps for cheaper than its 300Mbps. I don't know how long this offer is available so it might be worth upgrading.
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Can I cancel new Sky FTTP broadband and go elsewhere?
Because I have Sky Q TV, when Openreach installed FTTP in my street I contacted Sky to install FTTP broadband and so far Openreach have installed a fibre optic cable to just outside my lounge wall. The next stage is for Sky to send me a router and a ONT box to be installed in my lounge. This should happen in 2 weeks. After…
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Replacement for NowTv hub
Hiya, I'm hoping someone may be able to offer some advice. My sister is currently with Nowtv broadband part fibre (not powered by sky) and has the old hub 2 which is no longer receiving security updates. It has made her a bit worried so I thought a new router might settle her mind. Now tv has been unhelpful so I'm hoping…
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Virgin on XGS-PON network
Hi All! We're on an estate that is surrounded by people on BT FTTP - we seem to be the last to be fibbered up and our only FTTP option seems to be Virgin on the up to2Gb XGS-PON network. As i understand it this isnt the dedicated Virgin network of years ago so my question is, is there any possibility of another provider…
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BT continues to charge me even though I switched provider using OTS.
Hi all who read this, hope you are well. I switched my broadband provider after my contract finished with BT. My current provider did everything using that OTS system, had email of BT saying they have received the request for me to leave and if there's anything they can do to make me stay etc. Service got switched over on…
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Creating competition on OFNL (Open Fiber networks) broadband
Hi Money Saving Experts, I'm wondering what can be done to create some competition in the market of the current providers on the OFNL network. We're on a new build estate and 7 years ago when we moved here, the speed and service was good, inline or better than many others. 7 years later, no speed increases or cost…
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How can I cancel Virgin Media?
After spending an hour on hold to their premium rate number, I gave up and hung up. I did get through but when I mentioned I was moving home, she insisted I needed another department, even though I told her I don't want to switch, I want to cancel. I then was put on hold again. I want to cancel but I can't find any other…
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Discuss the "Fibre to the premises (FTTP) broadband explained" guide
Hello there, We've written a new guide on fibre to the premises (FTTP) broadband and would love your feedback on it. Please let us know if you find it helpful, what we could do to improve it and if you have any other tips you think we should add. Thanks in advance for your help! MSE Chris
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Openreach cannot install Fibre Broadband as neighbour refusing to give permission to work
Hi all, Bit of a convoluted situation here and I'm open for any suggestions / advice! I ordered Full Fibre broadband from Vodafone early December and it was supposed to be installed on 23rd of December. Engineer attended, but identified there is a blockage in the pipes carrying the cables, etc, so this will need to get…
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Can't believe I saved so much.
My Broadband bill went from £54.37 to £20. I'm spreading the good word about this Site...and to end, "Why hasn't Martin Lewis received his well deserved Knighthood yet ?"
