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Linux mint laptop suddenly stopped being able to access the Internet - help/suggestions welcome
Hi,I wonder if anyone here can help with a problem I am having with my Linux Mint Huawei laptop. I am not an experienced or knowledgeable Linux user. Until yesterday morning I was having no problems connecting wirelessly to my Fritzbox router and using the Internet for browsing and email. However, since yesterday morning I…
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Virgin Media 'Deadlock' not accepting online contract after 9 months of discussion....
Question first then the full story below for detail- Has anyone with a not honoured Virgin Media online contract gone to 'deadlock' and had a decision go in their favour? Or is this just another stalling tactic and we will need to go to the ombudsman? We've been with Virgin Media for broadband, TV and phone for 10+ years…
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Sky Fibre renewal - slightly complicated due to moving
My contract for Sky Broadband Ultrafast Plus (500Mbps) is ending in a few weeks, I am currently paying £36 and the renewal email is 'offering' £43/month for 24 months. I called Sky and they offered £33/month with a £20 admin fee which they wouldn't budge on (even as an account credit). As a new customer, Vodafone will cost…
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Internet company supply query
I have been a customer of the internet company No One
Internet for 21 Months, I have a 24-month contract. The company has been taken over by Home Telecom. My internet upload speed has dropped to a ridiculous
speed of 20/100 instead of 940. It will drop to this speed 24/7. Home Telecom refuse to help, if I managed to speak…
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Can I reduce VoIP/Digital Voice "landline" telephone call costs?
Been searching for an answer to my question for hours and can't quite seem to find it, so I'd be most grateful if someone could provide an answer. My question is about VoIP telephone call costs and alternative service provider options (if any). I currently have FTTC broadband together with an existing landline 'phone…
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My elderly dad was pressure-sold new broadband whilst still in contract for existing supplier
My Dad is 79. He's reasonably independent but he's partially sighted and uses hearing aids, and in his words "is not as quick thinking as he used to be". He said a man came round door to door and told him he could get cheaper broadband from County Broadband. He told the man he was signed up with Gigaclear, but the man said…
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BB without landline
Can anybody recommend a reputable BB without landline pl ? Current owner is using virgin media. Thanks
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Timing a switch date right
My Virgin Media contract will end in a bit over 30 days and the price will double. I want to switch to another provider like Vodafone or Sky. Virgin Media cannot match their price, I already called the cancellation line. I saw that most providers offer to automate the switch so that you don't have any downtime or overlap…
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Vodafone price higher than on price comparison sites
All price comparison sites include MSE state that the Vodafone 500 mbps full fibre deal is £27 a month for the first year, however when I actually want to sign up it's suddenly £31 a month. Does anyone know why? Am I missing some hidden £4 discount?
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What internet can I get?
We are moving into a row of cottages and had planned to take our Virgin package with us. I've checked the post code checker with Virgin and our cottage is on the available list, 3 of the 9 aren't. Have got an engineer visit booked for 1st September but still unsure if we can get it installed. Our letting agent has just…
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£63 a month! Can I do better?
Been with sky for many years, my contract ends on 19 September. I have Sky Broadband Superfast and Sky Talk Anytime Extra "67.0 Mbps Average Download Speed, Unlimited Downloads. Includes Line Rental". They want to increase it from £58 to £63/month. Can I do better than this? I rarely use my landline now so not making any…
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Now TV Broadband Price Hikes
Just to let everyone know who may be taking out a contract with NOW TV Broadband. A FIXED TERM CONTRACT IS NOT FIXED!! They can change the price whenever they like even though the contract states your price is fixed for 12 months. I had a renewal reminder that my price would be increased from £21/mth to £41.50/mth. I…
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Leaving Hyperoptic
Last year I signed up with Hyperoptic. Then my wife died in December. I've met someone new and have moved in with her and my council flat is empty. She changed from Talk Talk to Hyperoptic at my suggestion. Hyperoptic have told me that, because I've cancelled my contract early I'm going to have to pay about £300…
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Google Chrome Browser doesn't have 'Sceenshot'.
Hi. Moved from Firefox to Chrome to see if it would speed up annoying scrollings. Hate changes, and having to make things look and act the same... Now I find that right-click doesn't produce 'Screenshot', one of the most useful features. Argh! How to get? Ta. (I've already had to get used to right-clicking for spellcheck…
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New home, old fashioned broadband...
Just bought a flat for one of my kids. On a private road, no fibre broadband so relying on plugging in to the old BT phone box. Have ordered Sky, got the router, plugged in... no internet. Now this might sound like a really dumb question, but we have no landline here... do we need to be seperately paying BT for a supply…
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Money Saving Expert Sky Broadband Offer Help
Money Saving Expert Sky Broadband Offer Help About two years ago I applied for a Money Saving Sky Broadband offer; however, on completion the installation date provided was not suitable and the Sky customer service were not able to amend. So I cancelled and stayed with Vodafone. I’m at the end of the 24 month contract with…
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Grain broadband opinions
My current situation is I am with Vodafone Cityfibre. My 100mb contract ended in June and as service has been fine, I upgraded to 150mb for less money for two years. Since then service has been intermittent with several hours a day of loss of internet. I have spoken with Vodafone support and the problem continues. An…
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Is compensation available or not ?
2011 we moved to our current home and after a few months noticed speeds started slowing. BT arranged for an engineer and he confirmed house wiring was fine but could find nothing wrong. This continued to happen for the next few years and eventually we changed to Plusnet - same problems, so eventually because we wanted BT…
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Are there any providers that will pay for early termination fees if you switch?
I still have a few months to put up with Vodafone bb but want to switch. Are there any providers that will pay for early termination fees if you switch
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…