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Virgin Media Price Increase
Hi I've been with Virgin Media for a few years now, and its almost always been £27/month. I've just recently realised they increased my bill to £54/month in march. I'm not sure why but a friend mentioned likely due to intial discounts no longer applicable. Apparently if you notice straight away and call them they put it…
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TalkTalk Business - Not receiveing bill and direct debit increase notifications
For several years now, I've not been receiving email notifications of bills being ready to download or of increases in direct debits. This puts TalkTalk Business in breach of the Direct Debit Guarantee so they should be refunding the increased amounts. To cut a long story short, I've spent the last year trying to get them…
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Kingston Upon Hull - Still no Broadband Competition in Hull
The last time this appears as a thread was 12 years ago on MSE. Wondering whether MSE has ever taken on /challenged/helped Kingstonians in lobbying for a fairer costing broadband provision by the city's only supplier Kingston Communications. Based on its continued monopoly across the city, it remains a significantly higher…
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TalkTalk want to charge me to keep my own property
I signed up with TalkTalk broadband on a "Guaranteed Fixed Price 18 month" contract in Dec 2020. In June 2021, TalkTalk breached the contract using Clause 16.2, and I consequently changed supplier penalty free. I got an email from TalkTalk from TalkTalk telling me there were no early termination charges as I am out out…
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Which provider?? They all seem to have bad reviews!
My daughter is moving into a student rental property soon (just her and her partner). We are helping her sort out broadband for the house. She doesn’t need tv. I’ve looked at reviews for broadband providers, and they all seem terrible! We are with sky ourselves (with tv package) - fairly happy with them, but just wondering…
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FTTP issues
I’m at my wits end. Working from home with slow internet speeds... signed up to BT broadband on the 28th July for FTTP. Only BT and Sky offer it in our area. Now it’s the 6th October and I’ve sat in all morning waiting for an engineer to arrive to be told by BT that open reach had a system issue and the engineer never got…
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Anyone used Communityfibre for broadband?
Looking for a new broadband provider and used MSE as always, and was going to go for the Virgin ultrafast offer. However when I was trying to find out about out Wi-Fi extenders I saw an advert for communityfibre. The speed seem extraordinary and it is cheaper than other providers and claims to be London's fastest fibre…
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Broadband Boosting discussion
This is the place to discuss the article Broadband Boosting Please click 'post reply' to leave feedback and other speed-boosting tips. Thanks :)
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Do you really need an ISP?
A friend of mine has told me that you do not need an ISP to get onto the Internet, as long as you have a modem. Just wondering if there's any truth in this. Surely, if this were the case, ISP's would not exist? Can someone please clarify ...
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Toob Broadband
Does anyone have any experience with Toob Broadband? I Like the idea of no price hikes during contract and the fast speed advertised.
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Can't believe I saved so much.
My Broadband bill went from £54.37 to £20. I'm spreading the good word about this Site...and to end, "Why hasn't Martin Lewis received his well deserved Knighthood yet ?"
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Ultrafast 900Mbps Broadband at Fixed Price, Superb Customer Service & 12 month contract on Openreach
Might be helpful to others. I found an excellent broadband package online direct from a broadband provider on the Openreach Full Fibre (FTTP/FTTH) network who has an excellent customer service reputation and reviews (ISPreview is a good resource for this). 12 months contract, fixed price (no price rises during the…
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How much mobile data you will use?
Hello, I am using up to 40 GB a month. I am waching many HD Videos. I use my contract in Germany to save money.
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Broadband switching
Hi everyone! I'm a designer at a small start-up, an impartial platform looking to make it easier for everyone to save on their utility bills. I’m doing research into broadband switching; why people move, what worries them about doing it, what reassures them etc. If you’re UK-based I’d love to get your input - plus there’s…
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Failed fibre entry brick plate
When OR installed my fibre they used one of those plastic brick covers over the entry point with loads of silicone but I did notice it was quite warped and sure enough after many months it's finally given up the ghost and fallen off. Is it a waste of time trying to get someone out to fix it and should I just do it myself.…
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have OR Stopped forcing Full Fibre?
Looking at deals using different addresses, have BT/OR stopped forcing everyone onto Full Fibre? FTTP Can you now move company without getting FTTP? Using Vodafone they seam to refuse to supply? Yet EE will quote for a slow 65Mb on an inactive copper line it seams?
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Digital voice changeover from copper
I have been with EE, formerly Freeserve then Orange, for over 35 years. Recently I got a series of emails saying landline (included in my broadband package) was chaning to digital voice and it would occur in August, no change of contract, no price increase, etc etc. I rang to request engineer's assistance because I am…
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Leaving Sky Broadband
I signed up with Sky Broadband almost two years ago and my contract comes to an end on 31st October. I want to leave and go elsewhere. How do I ensure that a) Sky don't charge me an exit fee? and b) I don't lose internet access? Should I speak to, say, Vodafone and ask them to transfer me on 1st November? Will they not…
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Best provider - London house (never had internet)
Hi Team ! Quick question for the hive mind here: 1) Looking for recommendations for best provider to go with to get broadband installed into a house we bought that has never had internet - an Victorian terrace in London that hasn't been renovated since the 1970's. Can any provider do the install or does it have to be BT?…
