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Switching from BT to Vodafone
My contract with BT BB and line rental expires soon. Am thinking to switch to Vodafone or switch. Is it just a new router I need to. Have got a phone adapter upstairs for cordless phone. Thanks
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EE price increase (Again)
EE have just announced (after only recently putting my BB up £2 a month) that they are increasing my BB by £4 a month at the end of March which will make it over £32! Of course they did this after locking me in to a 24 month contract on the understanding of reasonable prices. I knew they were trying to sweeten me up when I…
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Broadband Telephone
I have a BT Decor 2600 phone because it has an answering function and it has an outgoing calling control by needing a PIN to dial out. I now need additional phone and I like the look of BT Duet 210 from Argos or Currys but can anyone tell me if it has the out going call control like the 2600? Other BT phones these stores…
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Upgrading from FTTP, few questions
Finally about to put the request in with my ISP to upgrade from FTTC to FTTP. From what i can gather it does work quite differently to ADSL/FTTC so just a couple of queries 1 - I understand with FTTP it either works or doesnt, and the speed coming into your house will be the full speed, that is the limited by whatever…
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Porting my landline to my mobile phone??
At present I have broadband and VOIP with Zen Internet (their wonderful, I'm not leaving because of anything they have ). However, I really need to save money. So I am going to end my contract with them and just use my mobile phone for internet. I would like to keep my landline number and I understand I can port the…
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Moving to area with EE
I am moving to an area with EE but after I got a new broadband company last year utility warehouse open reach drilled one of those new routers in with a plug and it left a large hole in my plasterboard. I had to pay to fix this. And also lost a plug. Can I refuse or is it better to go to virgin don’t they also make a mess?…
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Digital Voice adapter and Vodafone
Does Vodafone provide a wireless digital voice adapter, similar to the BT plug adapter, so that corded phones in different rooms can be connected to the VF router? If not, is the BT adapter compatible with Vodafone routers?
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Pop Telecom internet falsely advertised
I ordered pop 40 which stated for me that there would be speeds of 80mb with minimum speeds of 67mb, I have screenshot evidence of this attached, I have since found out that now on the website, as they have ammended it and confirmed via telephone that it says they intend only 40mb. Also they told me the connection was…
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Broadband Price Increases
BT - Trying to increase my monthly broadband bill by 16% - Based upon £4 fixed increase amount on broadband services and £3 increase on call services (previously £0) !! "The flat fee increase is down to Martin Lewis wanting to simplify annual increases and remove the confusion of CPR and RPI being used - Easier for…
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Onestream increasing tech support charge
I’ve been with Onestream less than a month but would like to return to Plusnet as I can now get full fibre and the Plusnet package offers far more for less cost, and will probably be a better service. Onestream have sent notice that they’re increasing their tech support charge; is that grounds to avoid early termination…
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Vodaphone Cannot supply at my address, though MSE says otherwise!
I’ve just gone to switch my broadband to Vodaphone, after the Money Savings Expert said I could get a good package from them (Fibre 2) and ensuring I could by inputting my postcode on the MSE site. Then I input my email address to get the supposed £175 voucher (a totally different company to vodaphone) and was then…
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Can someone recommend a 5G router
I'm having problems finding a network that works at home and at my place of work so I'm thinking of buying a separate sim card for at home so can someone recommend a 5g router. I'm thinking of buying the TP-Link Archer NX500 but is this worth £220.
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SIM only broadband?
Apologies to all of you techies, as I am not very knowledgeable in this area. The issue: I am moving into a home that has pathetic broadband connections (sub 37 Mbps) on copper (no current plans by fibre people to upgrade). plus they want to charge ridiculous prices - because they can. So…Why can't you get as good speeds…
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High bill with BT
I’m with BT. (Fibre with Halo) I’m currently paying £59.95 a month for my Broadband package, unlimited minutes calling plan to any UK landline number or UK mobile day or night for £17.98 a month. I remember telling a BT customer agent a few years ago that I didn’t want the unlimited calls, but this has somehow crept back…
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Virgin Media more than doubling charge, and no other providers available
My deal with Virgin Media broadband ends in 4 weeks, at which point they are planning to more than double my monthly charge (from £30 to £73). I have shopped around for an alternative provider, but there are no other companies offering a broadband service to my address (either fibre, FTTC or ADSL). I don't live in the…
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Vodafone upgrade cancellation
I am with Vodafone and was sent an email to upgrade. I looked into it and it seemed like a great deal. I could upgrade my broadband from 150mb to 500mb for a monthly fee less than what I was already paying. Upon activating this deal I thought I would then check the information they'd sent me and realised that although the…
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BT - early termination
Can I use BT’s determination to switch me to Digital Voice as a reason to terminate early without excessive fees (expires Aug)? Their service has been bugging me for ages and I’ve been planning to switch. Now they keep sending me routers to switch to Digital Voice which I keep having to send back; I’ve told them multiple…
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EE broadband potential switch advice
Our broadband plan is "ee fibre plus broadband with landline", we just received notice that they were going to increase prices by £4 a month to £48 a month. I have just done a speedtest we get 70 Mbps Up and 20 down. We have taken a look at other EE alternatives and the 66-73Mbps Core package at £29 looks like it would be…
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GoFibre unable to move BB to new home - early redemption penalty!
My elderly mother has broadband with them and due to health issues is having to move to a more suitable property in the same Town. She phoned up today and asked for her broadband to be transferred to the new property. She gave them the address details and was informed that their services were not available at the new…
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VIRGIN Media - bill more than DOUBLED !
Hi all I have Virgin Media broadband & am paying £29 p.m. My contract ends in March 2026 & it is going to increase to £62 p.m !! They have given a few options on my online account - none particularly appealing & still an increase. Yes, I know it's all a big game to them & yes I know I can switch. I'm not well at the moment…
