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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Why I decided not to move to Onestream
I looked at moving to Onestream, but decided not to, for a couple of reasons. I was one click from signing up, but: 1. Router cost. An extra £3 a month on top of the price advertised on the MSE comparison site. That eats up most of the apparent price advantage. That's all a bit underhand. I could buy the router Onestream…
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A word of warning about taking up long term Broadband offers
Today I have heard two ads for Broadband at eye watering prices on the radio, but what was worse was the fast speaking terms at the end. TalkTalk will be adding CPI+3.7% in March for their 2 year contract EE will be adding CPI+3.9% in March for their 2 year contract According to Radio4 CPI is forecast to be between 12% and…
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Don't Lose your Line - BT's New Policy
Just transferred to BT Broadband and ticked the box for Digital Voice, not realising it would replace my phone line with a Voice Over IP (VoIP) service using just my broadband router. Contacted BT after 3 days and pointed out that I could no longer use my phone to be told the line was now removed and would not be replaced…
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BT Renewal - Advice for others (maybe helpful for some)
Our 24 month contract was due to expire soon, we received an email notification as such of the price we are paying, would be paying for rolling contract and offers to stay. None were appealing nor competitive so were instantly dismissed. Upon doing some research there were many better deals to be had with other suppliers…
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Plusnet are appalling.
I really do think that this site needs to be made aware of the awful behaviour of Plusnet. I have tried to get in touch with them over and over again but they simply won't let you contact them other than by telephone. I am autistic and I don't like telephones. They are aware of this, it is in my notes. Yet they still won't…
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Trooli very good
There's often bad news posted here. So, Id like to post some good news. After years of being with Sky (fttc, approx 50mbps) and thier annual price rises of 10% (was £27/m then £30/m then £33/m then £36/m) I used the latest price rise to bail out of the contract. I went with Trooli for 150mbps full fibre (fttp) as I was…
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Starlink UK Introduce £35 Month 100Mbps Satellite Broadband Plan
Report on the ISPreview website. Makes this a far more attractive offering where conventional broadband connections are problematic or even as an everyday solution? https://www.ispreview.co.uk/index.php/2026/01/starlink-uk-introduce-cheap-35-100mbps-leo-satellite-broadband-plan.html I had no idea that Starlink had 9,500…
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NOW Broadband - price increased by £3 a month - haggling
Got an email saying that NOW Broadband is increasing by £3 a month. I phoned up the number with a view to finding out whether I was within the minimum contract period (I knew I was not) but before even asking got offered £1 off the increase! Not happy with that I said I could still get it cheaper with Vodaphone and cited…
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Onestream "Assured" - automatically added maintenance service?
WARNING to all Onestream customers! I was auto-enrolled into their enhanced maintenance package called "Onestream Assured". I was informed by a single email entitled "Free Trial Activated!". In all of my many years of being a professional software engineer, the last 5 of which have been working from home full time, I have…
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The Hidden Cost of "Cheap" Full Fibre: Why ISP Routers are Throttling Your FTTP Speeds
Hi everyone, I wanted to share a massive "buyer beware" warning for anyone looking at comparison tools to switch to Full Fibre (FTTP) broadband—specifically with budget providers like Plusnet. I’ve just switched to Plusnet Full Fibre. The Openreach installation went perfectly, and the wired line speed into the wall is…
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Renegotiating broadband
I've been with Virgin since it used to be Telewest - used to have pretty much everything, landline, tv with sky cinema, sports - full package, and of course a fast broadband I cut back to just broadband in 2020 when I got divorced - got rid of the landline & tv - was paying 30+ per month. My contract runs out this month so…
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No MSE deals for Now customers switching to Sky
If you're a Now broadband customer thinking of switching to Sky, don't bother trying through one of the MSE deals. The Sky web site will think that you're already a customer. If you click the button to say you're not a customer, it will be confused and get stuck in an endless loop, refreshing the page constantly :sIt looks…
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slight delay accessing web pages since changing to Sky FTTP broadband, cause and solution
Since I changed my broadband from Virgin Media to Sky FTTP broadband I have been getting a slight delay when accessing web pages yet speed test show that I am getting the correct speed. I thought is was because of Sky's broadband shield and I was correct as the moment I changed the DNS server from automatic to manual and…
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Big thumbs up for 3 5G broadband.
I've just signed up to 3 5G broadband via the moneysaving link at £19 pm 24 months. Gotta say this is the best BB I've ever had. Easy setup via the 3 app, from there you can access all the guts of the router without having to navigate to a webpage. I'm getting north of 350MPS even though it's advertised as 150. Within the…
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Surprise VM great renewal offer
Pleasant surprise today, I logged onto myvirginmedia and it randomly offered me a great deal. It said I was out of contract (pretty sure I have 6 months to go but hey) and I could renew 125mb for £14.50 per month ( down from c. £21 ). Contract has been accepted. In case it helps anyone may be worth checking myvirginmedia…
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BEWARE Virgin Broadband reward con
I signed up for Virgin Broadband through the MSE website as it gave a £75 reward. I now have my contract and it is not mentioned. Checked with Virgin who say I can't have the £75 as it's not in the contract! MSE now state on their website that Virgin are offering a £125 reward. Please be warned that Virgin are not…
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Great News
Thank you MSE for advising me on how to haggle with Broadband and tv providers. Just running out of contract for Broadband and phone and was informed that it was being increased from £37 to £51 next month! Checked out your site for better deals and had them ready before making the call. After some serious haggling with…
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Onestream broadband warning
Like many people, I lead a busy life and had forgotten my renewal date. When I logged in, I discovered that my payments had doubled after the first year. Since I pay by direct debit, I hadn't noticed the price increase. They lure you in with an attractive initial price, but I never received any communication from them…
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Three home broadband - start a new contract
I originally signed up for Three home broadband, 24 month contract starting at £24 a month. Very happy overall with the service dispite a few outages and get speeds of 200Mbps+ some days. Now I'm 2 and a half years in, out of contract, and paying £26-21p per month due to annual increases. Three are offering new signers a…
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Have you actually read your broadband contract?
In an idle moment I decided to read my Vodafone contract for my upcoming broadband installation (about half the price of Virgin without playing the Virgin Cancellation Games). There are two real gems of unfair contracts: Section 4.5 deals with pricing (which has broad exemptions from fairness as long as the offer is…
