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Air Canada Problems
We booked a group family airflight with Trailfinders to the US, via Canada at the end of July. Air Canada policy for refunds has changed and they would offer a token for 24 months, should the flight not go ahead, not a refund, as recommended by their Government, I understand. This credit token would need to be topped up by…
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UK Holiday park concerns for mid July
Hi I know it’s a while away but we are having concerns about our summer holiday and would like some advice on what we maybe entitled to do. We have been given a 5 week extension to our payment date we have only paid a very small amount of deposit which we would be willing to lose. Our concern is travelling over 300 miles…
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Merged: Unable to pay remaining amount on my holiday due to Tui not answering their calls -
This discussion has been merged.
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Am I allowed to travel?
I have holiday booked for the end of May cruising round the Scottish Isles. It will involve a car trip of approx 500 miles return. The company we are booked with are telling us that currently the holiday can still go ahead. This of course could change next week after the lockdown bulletin. Personally I would still like to…
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I shouldn't pay the balance for a holiday that's not going to happen....or should I?
Hi, this is my first time posting, so bear with me; I am at my wits end! We paid a large deposit on a holiday in January, to a tiny travel company, for a holiday due to begin in late June. The balance is due in May. I've contacted the company and explained that we want to cancel our holiday due to all the uncertainty…
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Merged: Vulnerable Person
This discussion has been merged.
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I can't afford holiday now due to reduced salary as a result of Covid 19
I can no longer afford my holiday to Cape Verdi due to being on a reduced salary as a result of Covid 19. I have now missed the next payment date of the 11th April, I finally managed to talk to someone at Tui this week and explained the situation to them, they were not interested. I had only paid a £200.00 deposit when I…
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Had to cancel holiday due to affordability
Hi, my partner and I were due to go on a package holiday with TUI on 21/06/2020. The final balance was due to be paid the 29/03/2020 and due to my partner being self employed and laid off work (earning no income and knowing that we were not going to get the self employed money till late June at least) we had no choice but…
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Boarder closure and change of plans. Should I be intitaled to return flights that were changed?
I flew to Poland with now travel restrictions. By the time we landed they had said the boarders were closing in 24hrs. So next day i had to buy a £500 flight! Only one I could get back to UK before boarder closed and I was stuck. Should I be entitled to this money back? I was covered by insurance from Debenhams…
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Merged: Easyjet - flight booked by friend
This discussion has been merged.
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Small claims for travel refunds for cancelled flights (Air France)?
Lots and lots of airlines seem to be using travelers as short-term unsecured creditors - despite the law saying they need to give a full refund if the airlines cancels the flight.I'm going through the charge back route with Barclays - not expecting much - at least not quickly. My son has £2000 of flights booked with Air…
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Opodo Cancel For Any Reason Policy
I booked Ryan Air flights for 11 June 2020 through Opodo and purchased their "Cancel for Any Reason" policy. I cannot get hold of anyone at Opodo as they state they are only dealing with people with flights in the next 30 days. Whilst I will hopefully be able to speak to someone once I get to 30 days before my flight, I…
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Merged: Two holidays booked with OTB
This discussion has been merged.
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90 Days for Refund
I was booked to go away in March which was obviously cancelled by the travel company. They say they have refunded all of my money to my travel agent. The travel agent are saying that they can only issue refunds by cheque once they are back in the office. They are quoting 90 days or the end of the lockdown whichever is…
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Should I pay ?
Hi all I'm new to this so hope this is right. I've got a holiday to Menorca booked in August, the villa is booked with villa plus and the flights booked separately with Easy Jet. My question is I've got to pay the balance for the villa at the end of May, do I pay this knowing I might not get it back. In the terms and…
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Chargeback rules
I understand that I have 120 days to make a Chargeback claim against my flight which was cancelled but is that 120 days from purchasing/paying for the flight (which was back in Feb) or from the date the flight was scheduled to take place? Many thanks.
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Merged: lastminute.com - airline refund option
This discussion has been merged.
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Etihad flight in July to singapore
Hi. Any advice or opinions please. My daughter and I have flights booked with Etihad on July 7 to Singapore from manchester via Abu Dhabi. I am returning 2 weeks later from Bali. She is returning four weeks later from Bangkok. We booked on the 13 January 2020. We arranged travel insurance on the 27 February. We were…
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Refund
We have booked with secret escapes to go to indonsia on 8th May. The travel agent cancelled the holiday, they have offered us a credit note but we will not be able to go away in the next year. I phoned asking for a refund, they told me to email which I did and they have come back again only offering a credit note. Is there…
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Airtransat
Hi guys, just joined and was wondering if anyone had any information regarding Airtransat? Their website states they will NOT give a refund, I'm due to fly to Canada in July and might still be able to go but if it is canceled would I be able to get a refund or do I have to accept a voucher instead? Any help would be…