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Garden Bargains - Beware of overcharge from sale!
Sorry for posing in this forum, but its the best place for people who took part in this offer to see this. :money: Near the end of April I saw a thread on here about the sale going on at Garden Bargains, and ended up ordering some plants to the value of just over £20. Eventually the plants (well most of them) turned up,…
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Amazon delivery - Praise for once!
Today I received really good service from a delivery driver who was delivering an Amazon package - rather than using hopeless Yodel, this package was delivered by DPD. I was out this morning and received a phone call from the driver to say he was en-route to deliver (that's a first, Yodel used to turn up, push the buzzer,…
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What can the Police log a complaint for?
I was under the impression that the police had to log complaints made to them for just about anything? In this case it was the actions of an organisation that put the safety and security of my property and belongings in jeopardy. I have complained to the organisation but they are failing to take it seriously or act. The…
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Parkway Green Housing Trust - South Manchester PROBLEMS
I have been having various problems with Parkway Green Housing Trust. Anyone had any good, bad or indifferent experiences with them?
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Well Done Argos.
Last August my daughter purchased a blackberry mobile from Argos for £189. She's been using it ever since. Last week half the screen disappeared. She asked me if I could take it back to Argos, as the guarantee was still valid for a couple of months. I agreed to take it in. But told her all they'd do is send it for repair.…
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Want to stop consumer lifestyles cold calling you? Here's how...
So after months of receiving between 3 and 6 calls a day from this 'company' and I use that term very loosely, I got fed up of them not listening to my requests to remove us from their database. I did a bit of digging around and found out a bit of information about them. As we are all aware, they call from overseas but…
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Supermarket customer service
As someone who shops in Tesco, Morrison's, Sainsburys, Waitrose and M and S, i have to say that my best customer service experiences are at Waitrose and Morrisons. I'm afraid that the lenghty queues at both Sainsbury's and Tesco's precludes me from making any recommendation of them
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PC World - plus and minus...
I went to PC World yesterday, and was looking at SSD drives. An assistant enquired whether I needed help and I asked whether they had a mounting kit to fit it to a normal desktop computer. He said that he didn't know and took me over to the technical advice desk, where the person said that they could not supply them as…
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I'm looking for someone with bad customer service experience
Hello yall, I'm looking for someone to help me out with a blog post and thought I'd come here to ask you fine people first. I have a blog about saving money (wont link to it here as this isn't about promotion) and I am looking to do a series of posts about bad customer service. If anyone has any experience of really bad…
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BHS (lack of) customer service
I just want to have a bit of a vent. I was going down the escalator when the bottom of my (very nice) dress caught caught down the side. After shouting for help for a while some fellow customers from the top end heard me and stopped the escalator, and helped me rip out the dress, which is ruined. Apparantly the girl…
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Argos Praise
I got a pansonic electric shaver from argos in october last year. in the last couple of weeks its been not working properly. from a 100% charge it get down to 40% then cuts out totally. if it recharge it back to 20 or 40 % ( the status only goes up in 20% stages ) it can work fine down to zero. ( in a way i prefer the…
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debenhams- one thing after another
hi all hoping to get something off my chest- debenhams have been shocking these last few months :mad: rewind the clock to feb, we have a wedding to go to and the bride and groom have a debenhams wedding list, we see there is a hand blender on there, nice idea, the bride likes to bake, we go to our local store and hand over…
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Sainsbury's mix and match 2 for £5 offers
I have just bought some food there and included in it 2 items from the above. I checked that both were from the 2 for £5 and not from the 3 for £10. However it was not clear that both had to be from the same compartment within the chilled meat/fish area. I had taken pork steaks and fishcakes. The mix and match labels were…
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who co-ordinates distribution of The Phone Book?
"The Phone Book" has just now been delivered to my house. It is a slim volume, easy to push through a letter box - but the person didn't bother to get it more than half-way through the door. This must be against the instructions provided to the distributors - so who is monitoring how well they do their jobs?
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Serene Kitchens.net
Hi All, I was wondering if anybody had heard of a company based in Kent called Serene Kitchens.net. A developer who is a friend of mine bought a kitchen from them and it has turned into a living nightmare for him. I am new on here so think it wise to tread very carefully but to put it very mildly these people are not very…
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keep getting spam
sorry...didn't know where to put this a while ago I signed up to creditexpert and used their loan calculator or loan checker thing (I don't know why, I didn't even need a loan :( ) since then I keep getting texts and emails asking me if I need a loan, and belmont PPI stuff which I assume is coming from there as well when…
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cold call ......to stop me getting cold calls!
So the phone goes tonight, some foreign bint wanting to conduct a survey. I asked what the survey was for. To stop me receiving unwanted calls and mail! Managed to keep her on the phone for half an hour repeatedly asking how her survey would acheive this, still never got an answer. Eventually she gave up and hung up. Idiot
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Tesco - incorrect charges
Several weeks ago I was charged the incorrect price for a couple of greetings cards; last week they failed to reduce the diced meat packs, the cost should have been 2 for £6. Labels clearly showing on packs. This was duly refunded this morning when shopping. Arrived home from shopping today and discovered that the…
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Cancer Research
I am absolutely fuming!! How dare Cancer Research send salesmen to my door bombarding me with sales patter (or trying to) wanting to get me to donate money and sign up to a Direct Debit! We get enough salesmen knocking who want to sell double glazing or driveways......but charities asking for money is outrageous! Its…
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Days Inn Hotels
If you are thinking of booking a room with Days Inn - a word (or more) of Warning. In brief: I booked a room and cancelled it, and was then charged £50 for the room as a "no show". To get my money refunded, I encountered: a website that didn't recognise my booking number. An incorrect phone number on the website for the…