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Best broadband option - is it sky?
Hi Been with BT for 2 and a half years. Initially on option 3 for 18 months and then on option 2 for 12 months at negiotiated rate of £15 per month. Broadband service has been fine, never suffered any donwtime and limits etc on option 2 never exceeded. But BT customer services are dreadful - have had to phone up BT after…
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VM free upgrade refused!
Had 2 letters on paper about my free upgrade over the past 5 weeks. on 1st calling i was told, 'yes no problem, ive clicked the button, tll be 24hours when it starts' 3 days later still 2mg. calls again to be told its not in my area!! few days later call again with the knowledge one of my neighbours is on higher package.…
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Intenet deals
hi everyone! I live in a shared house and one of my housemates paid to have a BT line put in and to have the internet put in too. The others in the house all paid towards the internet bill and up until recently its worked well. She was cut off without warning (or so she says) awhile ago and we have all been without the…
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No way to escape disconnection charges?
Hello, just found this place, its quite fantastically interesting so far but syncophany aside I was looking for a bit of advice! Moving out of our flat at the weekend and back to my parents house so in the process of cancelling all the utilities. I've just got off the phone with 02 who supply our internet (which has been…
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Internet in student house
Hey all just a few questions, i was previously living in a student house but out of the 7 of us, there was 2 sorting out all the bills/accounts etc. Anyway, tomorrow im moving in with 3 of my other mates, and was just wondering what to do about internet, gas, electricity and water bills? Im gonna be living there for about…
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ACS Law, peer to peer download fine
Hi there, I have recently received a letter regrading illegal download and upload of a cd using bittorrent (peer to peer) from a laywer firm called ACS:Law My main query is, has anyone heard of this firm so i can confirm the letter is legitimate before i send them the fine? thanks for any help given
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Stay with Orange and get your bill down?
If you're with Orange for a contract phone then don't forget you can get your broadband for free or at a reduced rate. I was previously offered £6 off the bill per month and have since been offered £10 off a month (ringing again tonight to confirm this) so even with the price increase this would keep it the same or even in…
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Cheapest with a BT line
Hi, I have just moved in to a new Flat in Birmingham. On the first day that I moved in my partner (hmmmm!) signed us up to BT. They reconnected the existing line but I believe that this means we are now tied to them for 12 months. For some reason the central Birmingham exchange has only been "unlooped" by BT and Talk Talk.…
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bt total broadband
Hi, I would just like to know how other people have got on with BT. I am due to get my phone and broadband package tomorrow after waiting about 3 weeks for it. I have just been reading some really bad reviews about them which is worrying as i have signed up for 18 months. I thought i was going to leave my present company…
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orange home max price hike
We joined Home max in Oct 07 for £24.00 per month for line rental, unlimited broadband and free calls. It seemed like a good deal at the time, Now it would appear that because we are not in their Broadband area the cost will rise to £32.30 per month. We have to sign an 18 month contact but they only give us 30 days notice…
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Cancelling BT Broadband - WHAT A NIGHTMARE
OK so I want to cancel my BT broadband and move to O2. I got my MAC and that worked for O2 so order placed. Now I phoned to cancel with BT and they said they will contact me once O2 give them the MAC and take over my line. Is this correct? As a precaution I have cancelled by BT broadband DD because they take quarterly…
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Sky Voice and Broadband Network
The Sky magazine includes a leaflet saying that customers getting broadband, Sky Talk and line rental from Sky will soon be moved to a new network with new terms and conditions, unless the customer opts out. The leaflet gives a stark warning that accepting the transfer will make it very awkward to make changes to any…
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bt landline and o2 broadband or virgin media for the lot?
hey all, quick question i have just moved out of the parents place, and need broadband at mine, dont want to have to use a landline but mobile broadband isnt available. bt landline and o2 broadband is about £20, virgin want the same, but which is better? thanks
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Virgin Router
Does anyone else here have the standard Virgin wi-fi router and find it to be pathetic? I live on the ground floor of an oldish house and the signal will not stretch from one end of the house to the other. We have no alternative but to have the router in the front room and my Xbox will not pick up the signal. I initially…
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Warning about BT
I just thought i should warn people to be careful with BT as i have just conned. I joined Bt a year ago when i moved house i took out a 12 month contract on my phone and Broadband, i paid for my home hub as i did not want to be stuck to 18 month contract on broadband. My contracts are coming to an end so i decided to go to…
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Sky Broadband (Mid)
Just looking through my new Sky magazine & found a leafet "Sky Broadband now even better". Then I find Sky are changing the Mid data cap to 10GB from 40GB. I'm fuming!
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Complaint to ASA re BT `Broadband`.
Below is the text of the complaint I made to the Advertising Standards Agency. Theres a link below if you feel you have a complaint. The advertisement advertised BT Broadband with the slogan `Stay Connected`. As a six month customer of BT Broadband I can testify that the service I have received has dropped for many days at…
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cheap reliable BB provider?
I am currently with BT on option 3. After having troublesome phone calls to them yesterday as my internet light was not on my hub. They say my hub is broken, they say that because my 1 year warranty ran out last year, so to get a replacement hub they want me to pay for it!!!! I pay out about £30 ish a month, i don't…
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Plusnet Broadband no cashback paid
I applied for PlusNet value broadband through the Topcashback website, and the promised £25.00 cash back has been rejected now on two occasions, even though it is a valid claim, which is still being advertised as being available through the website. This offer appears to be being made just to get people to join up; so, if…
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Vodafone Free Dongle ?
Hey guys, well about a week ago some woman called me from vodafone in the same department of the retentions / upgrades etc. she said she can offer me a free voda internet dongle with 3gb limit on it, and she said i can see ur on a £35 contract i can reduce it to £27 with the free dongle i said to her wats the catch she…