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  • FIRST POST
    angryandy
    Rated People website
    • #1
    • 20th Mar 08, 9:22 PM
    Rated People website 20th Mar 08 at 9:22 PM
    This is a website that puts you in touch with tradespeople. the idea is that you put a review of the work done so that other people can gauge the competence of the tradesperson. The only problem is once you have put a rating for someone they wont change it for any reason. This causes problems when you put a good rating for a job done and then a month later it all starts to fall apart, as has just happened to me. I have spoken to them and they will not do anything about it. If you do use it make sure it is for very simple jobs that can't go wrong a few weeks later. I've just had a tiled floor laid and the tradesmen wont relay it after it has gone wrong and there is no way i can let other customers know.
Page 18
    • robatwork
    • By robatwork 17th Jul 16, 10:13 AM
    • 3,901 Posts
    • 4,229 Thanks
    robatwork
    I posted this question elsewhere on the consumers rights section as I wasn't sure what to do. People said with bank details they can set up direct debits from your account and that if he was genuine he wouldn't mind paying by PayPal. He hasn't paid me anything and he hasnt sent me his company details he promised and the 10 year guarantee on the lead flashing work that his so called colleague had done. So I have given him all week to respond and now I have reported it to action fraud.
    Originally posted by paul2louise
    Well that does sound dodgy - to bring it back to topic, I now don't ever visit rated people, trust a trader, or any website where there is an exchange of money for a trader to get registered or that is easily abused. Not one word of one review on those sites are to be trusted.

    It's a shame as the theory of those sites to help people find traders is great.

    So the usual rules apply:
    1) Personal recommendation
    2) Trading standards approved
    3) Which local

    Most good builders for example have so much work from 1) that they don't need to advertise or set themselves up on RP.
    • paul2louise
    • By paul2louise 17th Jul 16, 10:36 AM
    • 1,687 Posts
    • 662 Thanks
    paul2louise
    Well that does sound dodgy - to bring it back to topic, I now don't ever visit rated people, trust a trader, or any website where there is an exchange of money for a trader to get registered or that is easily abused. Not one word of one review on those sites are to be trusted.

    It's a shame as the theory of those sites to help people find traders is great.

    So the usual rules apply:
    1) Personal recommendation
    2) Trading standards approved
    3) Which local

    Most good builders for example have so much work from 1) that they don't need to advertise or set themselves up on RP.
    Originally posted by robatwork
    Good points, I had tried to find a roofer locally and they were all busy or not got a ladder long enough as I am in 3 storey house. I did eventually find a man via the local street life and he came on good recommendation after I saw the work he did to repair a ladies house who have been a victim of an out of control car. I was very happy with him. I won't be using any of these websites again.
    • dacouch
    • By dacouch 22nd Jul 16, 9:23 PM
    • 20,206 Posts
    • 12,461 Thanks
    dacouch
    Just to clarify.

    I could set myself up on Rated people tonight and spend less than £100 and by this time next week I could have three 5 star reviews on rated people without actually doing any work.

    As robatwork has mentioned, take these review sites with a pinch of salt as they receive their money from the tradesman.
    • CKhalvashi
    • By CKhalvashi 23rd Jul 16, 5:03 AM
    • 8,658 Posts
    • 24,391 Thanks
    CKhalvashi
    ...
    Originally posted by Rated People
    You're not an official company account with Money Saving Expert and therefore not allowed to post.

    As there is no evidence that this account is from someone in the RP offices, it's probably not a good idea to share any personal information with it, as it could be anyone.
    "I kada sanjamo san, nek bude hiljadu raznih boja" (L. Stamenkovic)

    Call me Remainer or Romaniac, but not Remoaner. It's insulting and I have the right to have my voice heard too.

    I can spell, my iPad can't.
    • robatwork
    • By robatwork 23rd Jul 16, 9:47 AM
    • 3,901 Posts
    • 4,229 Thanks
    robatwork
    Hi,
    Originally posted by Rated People
    While I hope that you are indeed an official from Rated People, and we can enter into some polite and hopefully meaningful discussions about your website, you've gone about this incorrectly.

    You need to officially register on this site as a representative of your company - a board guide should be along soon to tell you how. At the moment you're just another Joe Schmoe like the rest of us whose opinion is equally (in)valid.

    For example here is a post by someone representing Land Registry - note how it shows that:

    http://forums.moneysavingexpert.com/showpost.php?p=70954728&postcount=25

    Looking forward to continuing this discourse should it transpire you are indeed Jon from RP....
    • paul2louise
    • By paul2louise 23rd Jul 16, 10:45 AM
    • 1,687 Posts
    • 662 Thanks
    paul2louise
    I did follow it up with you and have contacted Action Fraud. I have sent you a crime reference number to you.
    Last edited by MSE ForumTeam3; 23-07-2016 at 11:36 AM. Reason: Quoting deleted post
    • robatwork
    • By robatwork 23rd Jul 16, 4:29 PM
    • 3,901 Posts
    • 4,229 Thanks
    robatwork
    "Last edited by MSE ForumTeam3; Today at 11:36 AM. Reason: Quoting deleted post"

    Well I guess the missing post from "Jon from Rated People" answers the question as to his authenticity.

    But what I wonder was his motive in posting if he wasn't from that company?It's time one of these nonsense listings companies had the guts to post on a public forum officially.
    • paul2louise
    • By paul2louise 23rd Jul 16, 5:04 PM
    • 1,687 Posts
    • 662 Thanks
    paul2louise
    "Last edited by MSE ForumTeam3; Today at 11:36 AM. Reason: Quoting deleted post"

    Well I guess the missing post from "Jon from Rated People" answers the question as to his authenticity.

    But what I wonder was his motive in posting if he wasn't from that company?It's time one of these nonsense listings companies had the guts to post on a public forum officially.
    Originally posted by robatwork
    Well if he was from rated people he should know that have already complained to them and they have the information about it. My post is make others aware of the leaving yourself open to non reliable trade sources. Interesting.
    • nickrave
    • By nickrave 25th Jul 16, 6:53 PM
    • 1 Posts
    • 0 Thanks
    nickrave
    Awful, horrible, dishonest organisation
    Rated People is a an organisation set up to exploit tradespeople. It extracts a monthly membership fee and then on top of this charges around 20% of the customers estimate for each lead, payable by the trades person. As the customers estimate is usually much higher than the cost of the actual job it means that the fee for the job is unfairly dented.

    Couple this with the fact that you have no guarantee of getting the job - the lead will be sold 3 times... Rated People tell you a lie - that they will refund you the lead cost if you are unable to quote or contact the customer. In reality they just say that they don't believe you, they accuse you of lying to them and then don't refund you the cost of the lead at all.

    They are a disgusting, amoral company and they deserve to go bust.
    • robatwork
    • By robatwork 26th Jul 16, 8:03 PM
    • 3,901 Posts
    • 4,229 Thanks
    robatwork

    They are a disgusting, amoral company and they deserve to go bust.
    Originally posted by nickrave
    But....but Phil Spencer advertises them... and he wouldn't do that for amoral or disgusting reasons such as it's just for money, would he?
    Surely he wouldn't put his professional reputation on the line as a property expert just for a quick buck?

    Oh why oh why didn't "Jon from Rated People" come back as a properly registered representative to discuss such matters?

    Anyone would think there's something shady about this, and the other, "pay for leads" building companies.
    • 1dog1kid
    • By 1dog1kid 9th Aug 16, 10:02 AM
    • 1 Posts
    • 0 Thanks
    1dog1kid
    1dog1kid
    I employed Hebdons bespoke orangeries of haslemere and Chichester. Ten months later and over half the quote given I have the groundwork and 1breeze block wall. He phoned to say he is shutting down the business . Yet another untruth he is still trading. Do not give your money to this man you will not even get the work for your twenty Percent deposit. He has changed trading names twice since we engaged him but as the company stationary states his offices are in haslemere,(local) discovered he doesn't have offices there at all .
    We cannot afford someone else to do the ninety percent of work remaining.
    Watch out don't be caught out by Hebdons
    I thought it helps to share my bad experience with one cowboy plumber. he trades under Acorn plumbing & heating (1 pine close, DY6 8EY). he said he does bathrooms. we bought expensive tiles and items from bathstore, we trusted him to do good job. after few days found one pipe been leaking messed up whole wall. tiled fallen off and he wont return to fix it. we had to hire another person to rip shower and wall off and redo all again.

    If you want good job, try to go with recommendations. cowboys like this one doesn't some to care about his reputation.

    Bruce.
    Originally posted by bruceelson
    • deannahupp369
    • By deannahupp369 19th Oct 16, 4:13 PM
    • 3 Posts
    • 0 Thanks
    deannahupp369
    A criminal record or police record is a record of a person's criminal history, normally used by potential employer, lenders etc. to assess his or her honesty. The information included in a criminal record and the existence of a criminal record varies between countries and even between jurisdictions within a country. In most cases it lists all non-expunged criminal offences and may also include traffic offences such as speed and drunk-driving.
    • CKhalvashi
    • By CKhalvashi 19th Oct 16, 4:47 PM
    • 8,658 Posts
    • 24,391 Thanks
    CKhalvashi
    A criminal record or police record is a record of a person's criminal history, normally used by potential employer, lenders etc. to assess his or her honesty. The information included in a criminal record and the existence of a criminal record varies between countries and even between jurisdictions within a country. In most cases it lists all non-expunged criminal offences and may also include traffic offences such as speed and drunk-driving.
    Originally posted by deannahupp369
    Sorry, we're in the land of civilisation, where there are strict rules on what data can be used for, and minor offences are taken off over time.

    Criminal record checks are not used by lenders in the UK, and there are strict rules on what jobs they can be used for.
    "I kada sanjamo san, nek bude hiljadu raznih boja" (L. Stamenkovic)

    Call me Remainer or Romaniac, but not Remoaner. It's insulting and I have the right to have my voice heard too.

    I can spell, my iPad can't.
    • Jordant8
    • By Jordant8 14th Sep 17, 1:09 AM
    • 2 Posts
    • 0 Thanks
    Jordant8
    Rip off website
    I've been on the other end of this rip off website they charge 5 times to different builders just for contact details of a so called lead but you find out you paid £35 for an extension lead but all you have is a over exited women after a few wines on a Friday just looking for a rough price when in reality there's no planning permission no building regs and completely no idea of how much it actually costs. I wasted a year of my company's time on this site bending over backwards for customers that bribe a good feedback to get extra work done. I had over 15 excellent customer feedbacks but when I decided I would not be bribed any more and refused to do more than I priced for all it took was that one customer to give me a bad rating and to insure he was legally able to not pay for the work I'd done (and he was happy with) he found the loophole. All a customer has to do is 1: prove you have contacted the builder saying your not happy.... 2: get a second opinion from another tradesmen (this can be anyone in this case was his dad) then rated people insisted I had to rectify the work if I didn't they will keep my yearly membership fee I will be banned from there site. Here's the catch the customer would not let me in blocked all my calls and e-mailed me saying he will call the police if I knock his door again. This is because the work was fine he just didn't want to pay outstanding balance.i lost over £1500 got banned from rated people but it's the best thing that could've happened they are robbing !!!!!!!s. I think 80% of customers that use this site do so because they have no idea what a good tradesmen is worth and they clearly don't know anyone in the trade and do not trust a hard working builder. We study our trade for a lot longer than solicitors/doctors/pilots I'm still learning after 20 years but this !!!!!!!! of tradesmen buying jobs and competing against each other has ruined our trade. I paid a barrister £600 for two hours work trying to prove a point and get my money back. But people think a 20 years experienced builder deserves less. My tools are over £5000 then there's the van and insurances. Yet £600 for 2 hours barrister had 1 pen and catches the bus. You messed up paying and putting feedback before you noticed faults I feel your pain this website have very strict rules to the point of madness they need to be taken off the internet
    • Jordant8
    • By Jordant8 14th Sep 17, 1:17 AM
    • 2 Posts
    • 0 Thanks
    Jordant8
    They are destroying the up and coming building companies of the future there's too many just accepting builders have to undercut one another and bend over backwards for approval. How about those !!!!ers appreciate us for being able to do the !!!! they can't and pay us what we deserve. Word of mouth is dying due to the internet and experience is questioned by office workers that have googled how to build a house 👍
    • baldelectrician
    • By baldelectrician 14th Sep 17, 5:40 PM
    • 2,113 Posts
    • 1,311 Thanks
    baldelectrician
    They are destroying the up and coming building companies of the future there's too many just accepting builders have to undercut one another and bend over backwards for approval. How about those !!!!ers appreciate us for being able to do the !!!! they can't and pay us what we deserve. Word of mouth is dying due to the internet and experience is questioned by office workers that have googled how to build a house 👍
    Originally posted by Jordant8


    That's why I used them once and never again


    Its really a dutch auction to the detriment of the trade.


    For £1500 you should take the client to small claims
    A judge listens to both of you and makes their decision.


    I keep away from this type of stuff as a usually do electrical inspection and testing which means taking lots of photos and covering different angles.
    baldly going on...
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