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    Help ! My washing machine is putting holes in my clothes
    • #1
    • 13th Mar 08, 11:20 AM
    Help ! My washing machine is putting holes in my clothes 13th Mar 08 at 11:20 AM
    I bought a hotpoint washing machine last July. Since probably the autumn we have been finding small holes appearing in our clothes - mainly t shirts. Firstly I put this down to maybe out cats clawing the clothes, but it has happened so much recently I know its not that. My mum suggested moths - we definately do not have moths !! The final straw was yesterday - I put on my best (and most expensive) top straight off the clothes horse and there were 2 holes in the front which I know where not there before it went into the washer. Researching on the internet it has become apparent that this is common occurence with new washing machines. I have washed everything at the right temperature and spin speed so it isn't that - its the machine at fault.

    I am still within the 12 month guarantee but I'm wondering whether to insist that they replace the washer or refund me or do I give them opportunity to fix the problem first ? I seem to remember something on Watchdog about this a while back and the lady got her machine replaced and compensation for the ruined clothes. The clothes we have had ruined run into at least 3 figures already. I am not happy !! Any advice appreciated please - should I threaten them with Watchdog or is there someother consumer organisation I can refer this to ?

    Thanks Moneysavers !
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