Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    POUNDSAVER
    Help ! My washing machine is putting holes in my clothes
    • #1
    • 13th Mar 08, 11:20 AM
    Help ! My washing machine is putting holes in my clothes 13th Mar 08 at 11:20 AM
    I bought a hotpoint washing machine last July. Since probably the autumn we have been finding small holes appearing in our clothes - mainly t shirts. Firstly I put this down to maybe out cats clawing the clothes, but it has happened so much recently I know its not that. My mum suggested moths - we definately do not have moths !! The final straw was yesterday - I put on my best (and most expensive) top straight off the clothes horse and there were 2 holes in the front which I know where not there before it went into the washer. Researching on the internet it has become apparent that this is common occurence with new washing machines. I have washed everything at the right temperature and spin speed so it isn't that - its the machine at fault.

    I am still within the 12 month guarantee but I'm wondering whether to insist that they replace the washer or refund me or do I give them opportunity to fix the problem first ? I seem to remember something on Watchdog about this a while back and the lady got her machine replaced and compensation for the ruined clothes. The clothes we have had ruined run into at least 3 figures already. I am not happy !! Any advice appreciated please - should I threaten them with Watchdog or is there someother consumer organisation I can refer this to ?

    Thanks Moneysavers !
Page 1
Welcome to our new Forum!

Our aim's to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,946Posts Today

7,748Users online

Martin's Twitter
  • M'weekly email: Amzn free del trick, MEGA Sky TV, B&Q clearance, free Windows, 32mth 0%, £47k PPI, beat BTSport hike http://t.co/bS4J70hBbx

  • Sky line, bband & all-in TV (inc sky sports & movies) £35/mth is our broadband collective switch winner, full info http://t.co/bS4J70hBbx RT

  • I think we're nearly ready to send this weeks MSE email - its been a tough & long one to do this week. Thanks to all the team

  • Follow Martin