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Call Orange Customer Sevices for Free
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# 1
Old 03-08-2005, 2:38 PM
MoneySaving Convert
Join Date: Apr 2005
Location: Cheshire
Posts: 154
Default Call Orange Customer Sevices for Free

It costs 25p per call to call Orange but a friend of mine found a way to call them for free. It's a bit naughty but it works. What he did was, he went through the options as if topping up with a voucher (on 450) but just tapped in any old number. Of course it didn't work so he tried again. After 3 attempts, he got a message saying he was being connected to an Orange representative but without being charged.

I tried this today because I needed to register my new debit card with them so I can top up that way. I went through the menu options as if I was topping up with a debit card and typed in my number which failed. I did this 4 times and then they connected me without being charged.

Hope this is of interest to someone.
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# 2
Old 04-08-2005, 11:31 AM
MoneySaving Stalwart
Join Date: May 2005
Location: Yorkshire
Posts: 485

After running up huge bills phoning from BT I discovered a free number for the help desk.
0800 079 4040 option 1 and option 2
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# 3
Old 04-08-2005, 11:38 AM
Fantastically Fervent MoneySaving Super Fan
Join Date: Jul 2004
Location: Here, there and everywhere
Posts: 6,398

Some other numbers for Orange:

0800 0791050
0800 801080 ask for C S
0800 0790051 lost & stolen
0800 0792222 registration
Don`t steal - the Government doesn`t like the competition

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