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    Insurance Claim Payment: Vouchers
    • #1
    • 5th Mar 08, 1:07 PM
    Insurance Claim Payment: Vouchers 5th Mar 08 at 1:07 PM
    Hello All,

    I'm a new member - hope someone can help me.

    A couple of months ago whilst we were away, our header tank, which is stored in the loft, leaked through the house. The damage was very bad.

    Two ceilings will need to be replaced and the rooms redecorated.
    The carpet in two rooms plus hall/stairs/landing will have to be replaced.
    Several pieces of yew furniture are damaged.
    One oriental carpet is beyond restoration.
    Plus a number of lamps, clocks and a radio.

    So as you can see a lot of damage and we are running into mega bucks.

    I advised the loss adjuster, when they visited, that I want to organise the quotations etc myself but that apart from the bed, I would not be in a position to do anything about it until after April. The adjuster agreed.

    Over the course of the last couple of days, I've had two lots of Independant Valuers, turn up on my door step. No previous appointment made. My insurance company say that this is normal procedure.

    More importantly and this is the main reason I'm writing; I was told today by this Independant Valuer that I will be issued with vouchers that I can use to spend in a store accredited to the insurance company.

    Do I have to accept these vouchers by law? Of course I would prefer to have the cash because I just bet that the shops accredited to the insurance company are much higher priced than the shops I would use. Also, my insurance payments were made in cash - not vouchers!

    Greatful to anyone who can help me with this question, please.

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