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  • FIRST POST
    raid
    0 WOW
    Easyjet - change booking to different flight and airport?
    • #1
    • 31st Jan 08, 11:22 AM
    0 WOW
    Easyjet - change booking to different flight and airport? 31st Jan 08 at 11:22 AM
    Hi Moneysavers

    Can anyone tell me if I can do the following? :-

    Flight booked from Birmingham -> Geneva Return in March.

    I want to change to fly from Luton -> Geneva on the same dates BUT ALSO change the name of the travelling party to my friends name?

    I know you can change a name but I am not sure about changing the departure airport as well. The Easyjet website does not seem 100% clear on this.

    Thanks
Page 1
  • Alan Bowen
    • #2
    • 31st Jan 08, 4:44 PM
    • #2
    • 31st Jan 08, 4:44 PM
    Thia does not look like a change to me, there is nothing left of the original booking at all. I think you will have to start again and make a new booking
  • dmg24
    • #3
    • 31st Jan 08, 5:04 PM
    • #3
    • 31st Jan 08, 5:04 PM
    It can be done. I looked at changing BCN - EMA to RAK - MAD last summer. It would let me, but it did work out cheaper to make a whole new booking! x
    • Engadine
    • By Engadine 31st Jan 08, 10:01 PM
    • 1,332 Posts
    • 1,537 Thanks
    Engadine
    • #4
    • 31st Jan 08, 10:01 PM
    • #4
    • 31st Jan 08, 10:01 PM
    As dmg says it can be done but it will more than likely work out cheaper making a new booking from Luton to Geneva.

    Last year I needed to do a name change and change the date of the inbound flight it was cheaper to book a new flight
  • samboss0306
    • #5
    • 23rd Jan 09, 10:07 PM
    • #5
    • 23rd Jan 09, 10:07 PM
    my sons were booked on a flight from leon in france the flight was at 8.50 this evening, they missed the flight due to there train being delayed, how do we sort them out for the 9.50am flight tomorrow
    mummy to 2 boys age 5 and 2
    who are growing up waaaaaaaaay to fast
  • dmg24
    • #6
    • 23rd Jan 09, 10:36 PM
    • #6
    • 23rd Jan 09, 10:36 PM
    my sons were booked on a flight from leon in france the flight was at 8.50 this evening, they missed the flight due to there train being delayed, how do we sort them out for the 9.50am flight tomorrow
    Originally posted by samboss0306
    They ask the Easyjet people at the airport if they will transfer them (probably too late to do that now). If not, they will need to book new tickets, which will cost 111 if booked now.

    How much time did they allow from the train arrival time to check in? They may be able to claim on insurance, but they will need to prove the delay, and that they left adequate time to catch the flight.
  • jetboy
    • #7
    • 24th Jan 09, 11:57 AM
    • #7
    • 24th Jan 09, 11:57 AM
    They should've transferred the missed departure to the next available for a 35 fee.
    Timmay!
  • Blue264
    • #8
    • 24th Jan 09, 12:12 PM
    • #8
    • 24th Jan 09, 12:12 PM
    I want to change to fly from Luton -> Geneva on the same dates BUT ALSO change the name of the travelling party to my friends name?

    I know you can change a name but I am not sure about changing the departure airport as well. The Easyjet website does not seem 100% clear on this.

    Thanks
    Originally posted by raid
    As a few other people have said, it would probably work out cheaper making a new booking for your friend.

    I had awful problems trying to change a booking yesterday as the website would not show the bookings that I had made, so I had to change it over the phone. I took the chance to ask what the charges are for making changes.


    Bare in mind that calls are charged at 60p per minute and it can take quite a while to make changes over the phone. I was on for over 10mins to make a very straighforward change.
    One peculiar thing...the message when you call Easyjet is in English. If the lines are busy you get a recorded message in a heavy American accent before you get cut off, but the call centre is actually in Poland!

    The fee for making a change to a booking is 20 per change (both on the website and over the phone) and online fares are not available via the call centre so you will have to pay the fare difference. If you make a change to a booking on the same day as you make the original booking, (because you made an error) they will reduce the 20 charge down to 7.50.

    So...6+ to make the call (if you can't change it online) + 20 per change (40 in your case) + the difference in fare = it probably is cheaper to make a new booking.

    Hope that helps a little.
  • dmg24
    • #9
    • 24th Jan 09, 12:16 PM
    • #9
    • 24th Jan 09, 12:16 PM
    As a few other people have said, it would probably work out cheaper making a new booking for your friend.

    I had awful problems trying to change a booking yesterday as the website would not show the bookings that I had made, so I had to change it over the phone. I took the chance to ask what the charges are for making changes.


    Bare in mind that calls are charged at 60p per minute and it can take quite a while to make changes over the phone. I was on for over 10mins to make a very straighforward change.
    One peculiar thing...the message when you call Easyjet is in English. If the lines are busy you get a recorded message in a heavy American accent before you get cut off, but the call centre is actually in Poland!

    The fee for making a change to a booking is 20 per change (both on the website and over the phone) and online fares are not available via the call centre so you will have to pay the fare difference. If you make a change to a booking on the same day as you make the original booking, (because you made an error) they will reduce the 20 charge down to 7.50.

    So...6+ to make the call (if you can't change it online) + 20 per change (40 in your case) + the difference in fare = it probably is cheaper to make a new booking.

    Hope that helps a little.
    Originally posted by Blue264
    Hopefully raid has made their journey now. They posted a year ago!
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