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    • laingn
    • By laingn 12th Mar 18, 3:22 PM
    • 50Posts
    • 38Thanks
    CMC and payout
    • #1
    • 12th Mar 18, 3:22 PM
    CMC and payout 12th Mar 18 at 3:22 PM
    Hi All,

    I used a claims management company claims 4 you in 2016 to claim for PPI. Following rejection from some companies but I got a pay out from 2 companies I was unhappy with the way my claim was dealt with - basically they did the initial work and then I heard nothing form them till I got the payment. I paid the % due to the claims firm and complained. Eventually it went to the ombudsmen as they didn't answer me within the correct time frame and I was given compensation and it was all dealt with by Feb 2017.

    Today I have had a letter from Halifax saying that my PPI was not upheld but they are giving me a goodwill gesture payment but not admitting liability . I've tried to google but there is nothing in the T's and C's about a termination of the contract with Claims4You.

    Does anyone know how long you are tied to the claims management company for?

    Thanks in advance
Page 1
    • dunstonh
    • By dunstonh 12th Mar 18, 3:57 PM
    • 91,681 Posts
    • 58,716 Thanks
    • #2
    • 12th Mar 18, 3:57 PM
    • #2
    • 12th Mar 18, 3:57 PM
    Does anyone know how long you are tied to the claims management company for?
    6 months after the rejection or the FOS decision if its referred to the FOS.

    There is no right for additional money that comes after 6 months unless the CMC was involved in obtaining that (i.e. if you followed their instructions and it took longer than 6 months to receive it then they are entitled to be paid). If its money out of the blue and more than 6 months after the original complaint ended then they have no claim on it.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • laingn
    • By laingn 12th Mar 18, 4:09 PM
    • 50 Posts
    • 38 Thanks
    • #3
    • 12th Mar 18, 4:09 PM
    • #3
    • 12th Mar 18, 4:09 PM
    Thanks so much for your quick reply. It's been over a year since the rejection and I believe this out of the blue payment is because of a change due to plevin? They payment has come at a perfect time

    Thanks for your help again
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