Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • toddy111
    • By toddy111 12th Mar 18, 12:52 AM
    • 10Posts
    • 1Thanks
    Is there such a thing as a "card statement"
    • #1
    • 12th Mar 18, 12:52 AM
    Is there such a thing as a "card statement" 12th Mar 18 at 12:52 AM
    I recently changed banks and therefore changed debit cards.

    I tried to withdraw some money from an online bookies, and was informed that I needed to provide them with a photo of my card as a security verification (I can black out 8 of the numbers for my own peace of mind. I sent them a photo of the card that I topped up my account with and it is also linked to the bank account that I was trying to withdraw money to. I was informed that they needed a photo of the card that I signed up with (from the old bank). I told them that this isn't possible as I no longer have this card. I was told that i need to request a "card statement" from my previous bank which had the card number on it.

    I would have thought that I can probably obtain previous bank statements (but these do not have the card number on). Does anyone know if this is possible as the bookies are withholding my withdrawal until I provide this?

    Thanks in advance
Page 1
    • toddy111
    • By toddy111 12th Mar 18, 12:55 AM
    • 10 Posts
    • 1 Thanks
    • #2
    • 12th Mar 18, 12:55 AM
    • #2
    • 12th Mar 18, 12:55 AM
    Sorry, this is in the wrong forum. Moderators, please could you delete this?
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,192Posts Today

6,852Users online

Martin's Twitter