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    • rabialiones
    • By rabialiones 13th Feb 18, 10:51 PM
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    rabialiones
    cavity wall insulation claim
    • #1
    • 13th Feb 18, 10:51 PM
    cavity wall insulation claim 13th Feb 18 at 10:51 PM
    i know there are a few threads around this issue

    need to pursue a claim but can anyone help as in who to contact first
    ciga or no win no fee solicitor .

    the latter seems an easier option

    can anyone advise if they have had any success with either.
    thanks

    just checked installation company- gone into liquidation
    Last edited by rabialiones; 13-02-2018 at 10:56 PM.
    Nice to save.
Page 1
    • Furts
    • By Furts 14th Feb 18, 7:41 AM
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    Furts
    • #2
    • 14th Feb 18, 7:41 AM
    • #2
    • 14th Feb 18, 7:41 AM
    There was a thread within the last week where the a no win no fee solicitor would not take on a case involving CIGA. I suspect this is because CIGA are thought to not have much money. Also because CIGA are notorious for not giving speedy, genuine responses.

    This means you would be approaching CIGA. I have done this, and I gained a settlement, of sorts.

    Were CIGA competent in dealing with the claim? Here I would give them zero out of ten.

    Did I expect anything different? Yes, because CIGA know how bad their reputation is, so I gave them the opportunity to show that this poor reputation was not always justified.

    Should consumers pursue claims against CIGA? That opens up a can of worms, but I sense the mindset in CIGA is that consumers should not.
    • rabialiones
    • By rabialiones 14th Feb 18, 8:28 AM
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    rabialiones
    • #3
    • 14th Feb 18, 8:28 AM
    • #3
    • 14th Feb 18, 8:28 AM
    i have been approached and surveyor has been and says i do have a case,
    he has asked me for all documents i.e. installers details ,dates ciga cert etc
    to assess and put case forward
    Nice to save.
    • Furts
    • By Furts 14th Feb 18, 9:01 AM
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    Furts
    • #4
    • 14th Feb 18, 9:01 AM
    • #4
    • 14th Feb 18, 9:01 AM
    i have been approached and surveyor has been and says i do have a case,
    he has asked me for all documents i.e. installers details ,dates ciga cert etc
    to assess and put case forward
    Originally posted by rabialiones
    Being "approached" by a "surveyor" and being asked "for all documents" are warning signs of a scam.

    You have asked for advice, I have given this advise based on good judgement.

    Best of luck.
    • rabialiones
    • By rabialiones 14th Feb 18, 11:06 AM
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    rabialiones
    • #5
    • 14th Feb 18, 11:06 AM
    • #5
    • 14th Feb 18, 11:06 AM
    thank you furts for your advice
    it is a no win no fee solicitor
    in what way could they scam me ,please advise

    also if you know of any cases that have won/not won please post
    Nice to save.
    • stator
    • By stator 14th Feb 18, 12:30 PM
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    stator
    • #6
    • 14th Feb 18, 12:30 PM
    • #6
    • 14th Feb 18, 12:30 PM
    Did you check the "surveyor"s qualifications?

    It might not be a scam but they will probably just be case farms. They stick in the paper work and hope for a settlement which they take half of. The amount of work they do on your case will be near to nothing.


    What is your problem with your insulation?
    If you have damp it's probably better just to fix wherever the water is getting in to your house than to complain about the insulation.
    Changing the world, one sarcastic comment at a time.
    • Furts
    • By Furts 14th Feb 18, 2:00 PM
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    Furts
    • #7
    • 14th Feb 18, 2:00 PM
    • #7
    • 14th Feb 18, 2:00 PM
    thank you furts for your advice
    it is a no win no fee solicitor
    in what way could they scam me ,please advise

    also if you know of any cases that have won/not won please post
    Originally posted by rabialiones
    "Surveyors" for that read scam artists, canvass innocent consumers trying to convince them they should not have decided to have CWI installed. These "surveyors" then find faults that the consumer was never aware of, and with sales spin suck them in.

    Genuine claims to CIGA come from genuine people who raise genuine concerns. For this simple procedure there are no costs involved.

    Anyone can win in a claim against CIGA, but do not think it is a "compo" game. CIGA have next to no money, so there is almost no compo available.

    But legal sharks enter the stage thinking they can get rich by hijacking this system.
    • mark999888
    • By mark999888 14th Feb 18, 8:27 PM
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    mark999888
    • #8
    • 14th Feb 18, 8:27 PM
    • #8
    • 14th Feb 18, 8:27 PM
    i had cavity wall insulation installed a couple of years ago and I now have mold and damp which Ive never had before. I feel I have grounds to make a claim, the company that installed the cwi are no longer in business and ive heard many negative reviews about CIGA yet I don't trust the reclaim companies that are swamping the internet.
    Not sure what to do
    • J B
    • By J B 14th Feb 18, 9:39 PM
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    J B
    • #9
    • 14th Feb 18, 9:39 PM
    • #9
    • 14th Feb 18, 9:39 PM
    just checked installation company- gone into liquidation
    Originally posted by rabialiones
    the company that installed the cwi are no longer in business
    Originally posted by mark999888
    Surely, you can't claim against a company that's in liquidation/not trading, can you??
    • rabialiones
    • By rabialiones 14th Feb 18, 9:58 PM
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    rabialiones
    i am in same boat matey
    never had damp problems before, few years after cwi installed now have wet water marks on wall, cannot find cause, therefore i think its insulation not properly installed is cause of it
    Nice to save.
    • rabialiones
    • By rabialiones 14th Feb 18, 9:59 PM
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    rabialiones
    Surely, you can't claim against a company that's in liquidation/not trading, can you??
    Originally posted by J B

    claim would be against ciga who guaranteed it
    Nice to save.
    • stator
    • By stator 15th Feb 18, 12:32 AM
    • 6,015 Posts
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    stator
    i had cavity wall insulation installed a couple of years ago and I now have mold and damp which Ive never had before. I feel I have grounds to make a claim, the company that installed the cwi are no longer in business and ive heard many negative reviews about CIGA yet I don't trust the reclaim companies that are swamping the internet.
    Not sure what to do
    Originally posted by mark999888
    Find where the water is getting in to your house and plug up the holes or cracks. Cavity wall insulation doesn't create damp from nowhere. It's getting into your house somewhere
    Changing the world, one sarcastic comment at a time.
    • fezster
    • By fezster 15th Feb 18, 8:32 AM
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    fezster
    Find where the water is getting in to your house and plug up the holes or cracks.
    Originally posted by stator
    Not sure which hole or crack you are going to cover up if your cavity has been bridged...
    • Furts
    • By Furts 15th Feb 18, 9:01 AM
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    Furts
    i am in same boat matey
    never had damp problems before, few years after cwi installed now have wet water marks on wall, cannot find cause, therefore i think its insulation not properly installed is cause of it
    Originally posted by rabialiones
    This is the problem CIGA get frustrated over. People "think" all sorts and want to make a claim. CIGA lack the resources to deal with the deluge of "thinkers" so cr-p service is the result. Then consumers complain that CIGA are not helpful and so it goes on.

    There are, no doubt, huge issues out there with CWI. But in the vast majority of cases it comes down to blatant lack of due diligence on the part of consumers. CIGA are then used as the scapegoat.

    I am no fan of CIGA but equally any reasonable person has to feel sympathy for the situation CIGA are in.
    • stator
    • By stator 15th Feb 18, 9:53 AM
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    stator
    Not sure which hole or crack you are going to cover up if your cavity has been bridged...
    Originally posted by fezster
    The crack or hole that is allowing water through the outer surface of your house. Having a bridged cavity won't matter if your roof/guttering/outer surface is well maintained.
    Changing the world, one sarcastic comment at a time.
    • fezster
    • By fezster 15th Feb 18, 10:54 AM
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    fezster
    The crack or hole that is allowing water through the outer surface of your house. Having a bridged cavity won't matter if your roof/guttering/outer surface is well maintained.
    Originally posted by stator
    I don't disagree with you in principle, but the reality is that there's often no obvious "hole" to fill, and the damp penetration of the outer skin of the cavity can be due to weather conditions and how exposed that external wall is to them. It's not always caused by an obvious hole which can simply be filled, or a leaking gutter which can simply be fixed.
    • rabialiones
    • By rabialiones 15th Feb 18, 11:20 AM
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    • 214 Thanks
    rabialiones
    surveyor told me , my house should never have been done as it was not suitable for cwi as cavity was too small and location of house, slso survey was not carried out correctly to see inside cavity,
    only test done was inserting boroscope to determine if there was a cavity
    i did request report ,but was told they were not allowed to give it as it had been paid for by installers
    Last edited by rabialiones; 15-02-2018 at 11:22 AM.
    Nice to save.
    • Furts
    • By Furts 15th Feb 18, 2:38 PM
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    Furts
    Having a bridged cavity won't matter if your roof/guttering/outer surface is well maintained.
    Originally posted by stator
    If only this were true the UK housing stock would be vastly better than it currently is!

    Bridged cavities are bad news, and regardless of guttering, face brickwork is porous. Which means when it rains the inside face of brickwork can be running with water. If the cavity is bridged then this water can track to the inner leaf. Then one gets wet spots on this wall.
    • Furts
    • By Furts 15th Feb 18, 2:46 PM
    • 3,853 Posts
    • 2,449 Thanks
    Furts
    surveyor told me , my house should never have been done as it was not suitable for cwi as cavity was too small and location of house, slso survey was not carried out correctly to see inside cavity,
    only test done was inserting boroscope to determine if there was a cavity
    i did request report ,but was told they were not allowed to give it as it had been paid for by installers
    Originally posted by rabialiones
    An every day story and CIGA will have heard it countless times. Off the record they would say "your house, your problem" and who can blame them.

    Your house was not suitable, your cavity was too small .. so why did you get CWI installed? Then to make matters worse you never got a copy of any report. Did alarm bells not ring?

    Instead you just went ahead. You did zero due diligence yet expect CIGA to compensate you for this. Perhaps now the penny is starting to drop?
    • stator
    • By stator 15th Feb 18, 3:05 PM
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    stator
    surveyor told me , my house should never have been done as it was not suitable for cwi as cavity was too small and location of house,
    Originally posted by rabialiones
    "Surveyor" with what qualifications?
    More likely a cold caller who gets paid for every referral to a no-win-no-fee solicitor.
    Changing the world, one sarcastic comment at a time.
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