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  • FIRST POST
    • Dinar
    • By Dinar 13th Feb 18, 5:32 PM
    • 7Posts
    • 6Thanks
    Dinar
    PCN on private land, what are my options?
    • #1
    • 13th Feb 18, 5:32 PM
    PCN on private land, what are my options? 13th Feb 18 at 5:32 PM
    Hi there,

    I live in an apartment complex where NSGL are employed to manage the parking. I'm allowed two parking spaces by the actual management company of the complex. However, NSGL require a parking permit to be clearly displayed in the car. I've been unable to access said permit (not due to the management of the park) and consequently I have been "fined" £80. I received the PCN on the 8th of January 2018 and I've just recently received a Notice to Keeper letter from NSGL dated the 9th of February 2018. I would of course prefer not to pay the fine and just appeal. I have tried my best to go through the Newbies thread, and though very helpful, it is rather confusing and I'd be grateful if anyone could point me in the right direction.

    I appreciate all and any help, thanks very much!
Page 1
    • waamo
    • By waamo 13th Feb 18, 6:03 PM
    • 2,621 Posts
    • 3,210 Thanks
    waamo
    • #2
    • 13th Feb 18, 6:03 PM
    • #2
    • 13th Feb 18, 6:03 PM
    Post 1 in the Newbies thread has a template in blue. Cut and paste it and send it to them.
    This space for hire.
    • Coupon-mad
    • By Coupon-mad 13th Feb 18, 6:44 PM
    • 53,963 Posts
    • 67,647 Thanks
    Coupon-mad
    • #3
    • 13th Feb 18, 6:44 PM
    • #3
    • 13th Feb 18, 6:44 PM
    it is rather confusing
    What, a thread with Q&A and one template appeal to copy? In what way is that confusing?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Ralph-y
    • By Ralph-y 13th Feb 18, 6:50 PM
    • 2,508 Posts
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    Ralph-y
    • #4
    • 13th Feb 18, 6:50 PM
    • #4
    • 13th Feb 18, 6:50 PM
    so ... after sending the template as advised above ......

    have you complained to the management company ?

    Ralph
    • Fruitcake
    • By Fruitcake 13th Feb 18, 6:52 PM
    • 40,938 Posts
    • 81,719 Thanks
    Fruitcake
    • #5
    • 13th Feb 18, 6:52 PM
    • #5
    • 13th Feb 18, 6:52 PM
    What does your lease/AST say about parking/parking permits/paying a third party for not displaying a permit?
    This will override anything the parking scammers say.
    If there is nothing in your lease/AST about permits, why are you displaying one?
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Dinar
    • By Dinar 13th Feb 18, 7:00 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    • #6
    • 13th Feb 18, 7:00 PM
    • #6
    • 13th Feb 18, 7:00 PM
    What, a thread with Q&A and one template appeal to copy? In what way is that confusing?
    Agreed, "confusing" was the wrong word to use, there is a large amount of very good and useful information in that post and I just don't want to make any missteps or mistakes that would end up holding me liable to pay for the supposed fine. But I do thank you for that post as it is really fantastic, I can be a bit over-cautious with these sorts of things and as such I wanted to ensure my next move would be the correct one.
    • Ralph-y
    • By Ralph-y 13th Feb 18, 8:07 PM
    • 2,508 Posts
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    Ralph-y
    • #7
    • 13th Feb 18, 8:07 PM
    • #7
    • 13th Feb 18, 8:07 PM
    you are not the first ... and will not be the last to be a bit overwhelmed at it all ....

    so just read the section that are reliant in detail and skim read the rest

    the court section can wait .... if needed .. so on ....

    so are you happy to send the template ... and complain ?

    have a watch of this clip where MP's debate this industry


    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    Ralph
    Last edited by Ralph-y; 13-02-2018 at 8:10 PM.
    • Dinar
    • By Dinar 14th Feb 18, 5:20 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    • #8
    • 14th Feb 18, 5:20 PM
    • #8
    • 14th Feb 18, 5:20 PM
    Hi Ralph!

    I sent the template earlier and I'll hopefully complain to the site manager soon. Does the complaint to the site manager have to be formally written or can it just be verbal? Cheers!
    • waamo
    • By waamo 14th Feb 18, 5:41 PM
    • 2,621 Posts
    • 3,210 Thanks
    waamo
    • #9
    • 14th Feb 18, 5:41 PM
    • #9
    • 14th Feb 18, 5:41 PM
    A verbal agreement won't be worth the paper it's written on.
    This space for hire.
    • Dinar
    • By Dinar 14th Feb 18, 5:54 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    A verbal agreement won't be worth the paper it's written on.
    Originally posted by waamo
    That was my thinking, what details should a complaint entail?
    • Ralph-y
    • By Ralph-y 14th Feb 18, 8:04 PM
    • 2,508 Posts
    • 3,095 Thanks
    Ralph-y
    " I've been unable to access said permit (not due to the management of the park) and consequently I have been "fined""

    would be a good start

    "What does your lease/AST say about parking/parking permits/paying a third party for not displaying a permit?
    This will override anything the parking scammers say.
    If there is nothing in your lease/AST about permits, why are you displaying one?"

    would be another ... but we need to know what the afore mentioned lease says ...

    we really want to help ...

    have you viewed the MP;s take on this 'cowboy industry' (Hansard)

    have a look here


    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    tell management how our MP's feel ....

    and anything else you can think of

    Ralph
    • Dinar
    • By Dinar 14th Feb 18, 8:10 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    Cheers mate, I get the gist of it!
    • Dinar
    • By Dinar 19th Feb 18, 5:38 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    Hi guys,

    I just got a reply from NSGL Parking - they did not provide me with a code and have said that I must provide the name and address of the driver (which I have not and will not give). I felt their reply to be overall rather unsatisfactory:

    gyazo com/a9d5286146cf68e1c22211d9b5296882 (can't post full links, sorry!)

    From reading around, I've found that my best move now is to just wait out the 35 days until a POPLA code is provided. Is there anything else I can do?
    • KeithP
    • By KeithP 19th Feb 18, 5:47 PM
    • 5,640 Posts
    • 4,332 Thanks
    KeithP
    I just got a reply from NSGL Parking - they did not provide me with a code and have said that I must provide the name and address of the driver (which I have not and will not give). I felt their reply to be overall rather unsatisfactory:

    gyazo com/a9d5286146cf68e1c22211d9b5296882 (can't post full links, sorry!)

    From reading around, I've found that my best move now is to just wait out the 35 days until a POPLA code is provided. Is there anything else I can do?
    Originally posted by Dinar
    https://gyazo.com/a9d5286146cf68e1c22211d9b5296882

    That isn't what they said at all.

    They state that they need to be able to process your data to ask you to name the driver and they will need to continue to process your data if you don't supply the name of the driver.

    This is a standard response to your DPA Section 10 Notice that you sent them.

    They go on to confirm they will respond to your appeal within the 35 days allowed.
    Last edited by KeithP; Yesterday at 5:50 PM.
    .
    • Dinar
    • By Dinar 19th Feb 18, 6:00 PM
    • 7 Posts
    • 6 Thanks
    Dinar
    That isn't what they said at all.

    They state that they need to be able to process your data to ask you to name the driver and they will need to continue to process your data if you don't supply the name of the driver.

    This is a standard response to your DPA Section 10 Notice that you sent them.

    They go on to confirm they will respond to your appeal within the 35 days allowed.
    Originally posted by KeithP
    Oh right sorry, I'm not used to the wording. So I guess I just wait it out now?
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