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  • FIRST POST
    • Nokia9
    • By Nokia9 12th Feb 18, 6:45 PM
    • 1Posts
    • 0Thanks
    Nokia9
    unpaid water bill
    • #1
    • 12th Feb 18, 6:45 PM
    unpaid water bill 12th Feb 18 at 6:45 PM
    I moved into a Flat 3 weeks ago and got my meter readings from a letting agency. I couldn!!!8217;t verify them immediately because all meters are locked in one place and only a caretaker has the key. Unfortunately, I called a water supplier and opened an account with those meter readings. A week ago, I asked the caretaker to write down my meter readings. The water meter readings is 500 higher!! I asked to read again yesterday, and it is 501 higher, now. What can I do in this situation?
    Last edited by Nokia9; 12-02-2018 at 8:33 PM.
Page 1
    • Manchester1234321
    • By Manchester1234321 13th Feb 18, 8:05 AM
    • 9 Posts
    • 1 Thanks
    Manchester1234321
    • #2
    • 13th Feb 18, 8:05 AM
    • #2
    • 13th Feb 18, 8:05 AM
    That doesn’t sound right.

    Surely you are responsible for the meters and should be able to access whenever necessary !!!128533;
    • agrinnall
    • By agrinnall 13th Feb 18, 8:40 AM
    • 19,407 Posts
    • 15,101 Thanks
    agrinnall
    • #3
    • 13th Feb 18, 8:40 AM
    • #3
    • 13th Feb 18, 8:40 AM
    What can I do in this situation?
    Originally posted by Nokia9
    Call the water company and explain. They should send somebody out to read the meter to confirm what the figure is now, and they will then look into whether the closing reading you were given (and which they may have been given too) was incorrect.
    • AimHigh
    • By AimHigh 13th Feb 18, 8:55 AM
    • 78 Posts
    • 14 Thanks
    AimHigh
    • #4
    • 13th Feb 18, 8:55 AM
    • #4
    • 13th Feb 18, 8:55 AM
    Were they not checked and recorded during your inventory check on the day the tenancy started?

    I also echo agrinnall's advice - I'm sure it won't be too difficult for them to believe that you haven't used 500 in 3 weeks.
    • Norman Castle
    • By Norman Castle 13th Feb 18, 9:49 AM
    • 6,643 Posts
    • 5,402 Thanks
    Norman Castle
    • #5
    • 13th Feb 18, 9:49 AM
    • #5
    • 13th Feb 18, 9:49 AM
    Its possible he read the wrong meter. In future ask the caretaker to open the cupboard so you can read the meters yourself.
    Don't harass a hippie. You'll get bad karma.

    Never trust a newbie with a rtb tale.
    • EmmyLou30
    • By EmmyLou30 13th Feb 18, 10:07 AM
    • 374 Posts
    • 454 Thanks
    EmmyLou30
    • #6
    • 13th Feb 18, 10:07 AM
    • #6
    • 13th Feb 18, 10:07 AM
    Given I use 60m3 a year in a 4 bed house you certainly haven't used 500! Unless all the flats are served off 1 meter and that's the reading he's given you. A leak of that magnitude would be showing somewhere otherwise!

    Ask to have a key for access as surely that's your right as a flat owner/tenant?
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