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  • FIRST POST
    • Darren1122
    • By Darren1122 10th Feb 18, 2:54 PM
    • 2Posts
    • 1Thanks
    Darren1122
    MotoNovo Car finance
    • #1
    • 10th Feb 18, 2:54 PM
    MotoNovo Car finance 10th Feb 18 at 2:54 PM
    I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

    The following payments have been added.

    Cash Price(Ex VAT if app)

    !09 February 2017

    £151.63

    Carlylecare Premium

    !09 February 2017

    £137.81

    Cash Price(Ex VAT if app)

    !09 February 2017

    £227.42

    Carlylecare Premium

    !09 February 2017

    £206.50

    Could anyone please explain what these are and why they got added to my account?

    Thanks
Page 1
    • camelot1971
    • By camelot1971 10th Feb 18, 6:53 PM
    • 631 Posts
    • 987 Thanks
    camelot1971
    • #2
    • 10th Feb 18, 6:53 PM
    • #2
    • 10th Feb 18, 6:53 PM
    I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

    The following payments have been added.

    Cash Price(Ex VAT if app)

    !09 February 2017

    £151.63

    Carlylecare Premium

    !09 February 2017

    £137.81

    Cash Price(Ex VAT if app)

    !09 February 2017

    £227.42

    Carlylecare Premium

    !09 February 2017

    £206.50

    Could anyone please explain what these are and why they got added to my account?

    Thanks
    Originally posted by Darren1122
    What did MotoNovo say when you called them?
    • Darren1122
    • By Darren1122 10th Feb 18, 7:06 PM
    • 2 Posts
    • 1 Thanks
    Darren1122
    • #3
    • 10th Feb 18, 7:06 PM
    • #3
    • 10th Feb 18, 7:06 PM
    They were closed today when I tried to call. I will be ringing first thing on Monday to find out.
    • Nearlyold
    • By Nearlyold 11th Feb 18, 1:53 PM
    • 995 Posts
    • 831 Thanks
    Nearlyold
    • #4
    • 11th Feb 18, 1:53 PM
    • #4
    • 11th Feb 18, 1:53 PM
    MotoNovo used to be called Carlyle Finance. Without seeing the context of these entries and how they affect the balance you owe can't really help any further. Probably just some Glitch.
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