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  • FIRST POST
    • Mikeyd81
    • By Mikeyd81 9th Feb 18, 8:40 PM
    • 2Posts
    • 0Thanks
    Mikeyd81
    Egg PPI omplaint upheld but.....
    • #1
    • 9th Feb 18, 8:40 PM
    Egg PPI omplaint upheld but..... 9th Feb 18 at 8:40 PM
    Hi,

    Today Canada Sq have sent me a letter saying my PPI complaint regarding an Egg credit card has been upheld!!
    Great news I thought but as I read on the decision letter said this “after carrying out a full review or your account we can confirm that cardholder repayment protection was applied to your account however no premiums were actually charged during the period you had the policy. As a result no redress is due to you in this instance”

    Does this seem right, has anyone else had similar?

    To be honest this may be true as I have no statements, however I find it hard to believe that they would add an insurance policy whether miss sold or not and not charge someone for it! It just doesn’t add up to me.

    Any advice would be great!
Page 1
    • Partridge89
    • By Partridge89 9th Feb 18, 8:52 PM
    • 28 Posts
    • 30 Thanks
    Partridge89
    • #2
    • 9th Feb 18, 8:52 PM
    • #2
    • 9th Feb 18, 8:52 PM
    Did you have a balance at the time the policy was in place? You only paid premiums if you had a balance so if you repaid the balance in full every month you wouldn!!!8217;t have paid anything. Hope this helps.
    • Mikeyd81
    • By Mikeyd81 9th Feb 18, 9:00 PM
    • 2 Posts
    • 0 Thanks
    Mikeyd81
    • #3
    • 9th Feb 18, 9:00 PM
    • #3
    • 9th Feb 18, 9:00 PM
    I!!!8217;m pretty sure that I wouldn!!!8217;t have paid off in full each month, but thanks didn!!!8217;t think of that!
    • zx81
    • By zx81 9th Feb 18, 9:19 PM
    • 15,547 Posts
    • 16,501 Thanks
    zx81
    • #4
    • 9th Feb 18, 9:19 PM
    • #4
    • 9th Feb 18, 9:19 PM
    Great news I thought but as I read on...
    Originally posted by Mikeyd81
    It's still great news that you didn't pay any unnecessary premiums though.
    • societys child
    • By societys child 10th Feb 18, 10:55 AM
    • 5,067 Posts
    • 5,572 Thanks
    societys child
    • #5
    • 10th Feb 18, 10:55 AM
    • #5
    • 10th Feb 18, 10:55 AM
    It's still great news that you didn't pay any unnecessary premiums though.
    There have been a number of posters who don't see it that way, must be the 8% added extras . . .

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