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  • FIRST POST
    • Shallow
    • By Shallow 6th Feb 18, 1:27 PM
    • 3Posts
    • 1Thanks
    Shallow
    Premier parking not providing popla code
    • #1
    • 6th Feb 18, 1:27 PM
    Premier parking not providing popla code 6th Feb 18 at 1:27 PM
    Hi all,

    Firstly let me thank you for all of the great advice on here.

    So I have a bit of a strange one, I did search for similar threads but couldnt find anything. Premierpark have declined my appeal internally and have stated that "You can appeal to an Independent Appeals Service, POPLA (Parking on Private Land Appeals) using the POPLA reference code provided above." However they have not included the popla code, but they have included 2 EMF files in the email which have been stripped by security for being dangerous (EMF files have long been known to be popular method of spreading malware) and I dont know if it is in those files.

    So my first question is do I contact them and ask for a popla code again?

    My second question is: are there any regulations around the format that they must provide the popla code in? As it would be trivial for them to include the code along with a virus signature so that it would automatically be deleted by the users AV solution?

    Many thanks
    Shallow
Page 1
    • pappa golf
    • By pappa golf 6th Feb 18, 1:36 PM
    • 8,706 Posts
    • 9,283 Thanks
    pappa golf
    • #2
    • 6th Feb 18, 1:36 PM
    • #2
    • 6th Feb 18, 1:36 PM
    22.12 If you reject an appeal you must:
    • tell the motorist how to make an appeal to IAS. This
    includes providing a template ‘notice of appeal’ form
    or a link to the appropriate website for lodging an
    appeal and a valid 10-digit verification code. Even if
    the verification code is automatically printed on an
    enclosed appeal form, it must still be in a prominent
    position on the first page of the rejection letter.

    • give the motorist a reasonable amount of time to pay
    the charge before restarting the collection process.

    bpa code of practice

    complain to the BPA now
    Save a Rachael

    buy a share in crapita
    • Shallow
    • By Shallow 6th Feb 18, 2:13 PM
    • 3 Posts
    • 1 Thanks
    Shallow
    • #3
    • 6th Feb 18, 2:13 PM
    • #3
    • 6th Feb 18, 2:13 PM
    I have done so, thank you for your quick response
    • Fruitcake
    • By Fruitcake 6th Feb 18, 2:23 PM
    • 40,946 Posts
    • 81,735 Thanks
    Fruitcake
    • #4
    • 6th Feb 18, 2:23 PM
    • #4
    • 6th Feb 18, 2:23 PM
    You do nothing now until you get a PoPLA code from the PPC or the BPA respond.

    Make sure you have screen grabs of the complaint you sent.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Shallow
    • By Shallow 6th Feb 18, 2:32 PM
    • 3 Posts
    • 1 Thanks
    Shallow
    • #5
    • 6th Feb 18, 2:32 PM
    • #5
    • 6th Feb 18, 2:32 PM
    Thank you, would that be the complaint to Premier park, the complaint to BPA or both?
    • waamo
    • By waamo 6th Feb 18, 2:34 PM
    • 2,633 Posts
    • 3,233 Thanks
    waamo
    • #6
    • 6th Feb 18, 2:34 PM
    • #6
    • 6th Feb 18, 2:34 PM
    The BPA. Premier park will sit on it for weeks then resend it to you when it has expired.
    This space for hire.
    • Raxiel
    • By Raxiel 6th Feb 18, 3:10 PM
    • 595 Posts
    • 320 Thanks
    Raxiel
    • #7
    • 6th Feb 18, 3:10 PM
    • #7
    • 6th Feb 18, 3:10 PM
    22.12 If you reject an appeal you must:
    • tell the motorist how to make an appeal to IAS. This
    includes providing a template ‘notice of appeal’ form
    or a link to the appropriate website for lodging an
    appeal and a valid 10-digit verification code. Even if
    the verification code is automatically printed on an
    enclosed appeal form, it must still be in a prominent
    position on the first page of the rejection letter.

    • give the motorist a reasonable amount of time to pay
    the charge before restarting the collection process.

    bpa code of practice

    complain to the BPA now
    Originally posted by pappa golf
    Thanks for that! They sent me a code but it didn't arrive until 12 days after it was generated and franked, far more than a simple postal delay would account for. I've drafted a complaint of my own but I couldn't find the exact clause in the CoP that covered it.
    • The Deep
    • By The Deep 6th Feb 18, 4:59 PM
    • 8,228 Posts
    • 7,547 Thanks
    The Deep
    • #8
    • 6th Feb 18, 4:59 PM
    • #8
    • 6th Feb 18, 4:59 PM
    Watch this and make a robust complaint to your MP,

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    Parliament is intent on shutting down this unpleasant industry and every letter they get hastens the day they are killed off.
    You never know how far you can go until you go too far.
    • Coupon-mad
    • By Coupon-mad 6th Feb 18, 11:38 PM
    • 54,103 Posts
    • 67,767 Thanks
    Coupon-mad
    • #9
    • 6th Feb 18, 11:38 PM
    • #9
    • 6th Feb 18, 11:38 PM
    Thanks for that! They sent me a code but it didn't arrive until 12 days after it was generated and franked, far more than a simple postal delay would account for. I've drafted a complaint of my own but I couldn't find the exact clause in the CoP that covered it.
    Originally posted by Raxiel
    So is that code still valid, less than 33 days old? Try it to test it on POPLA's website.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Raxiel
    • By Raxiel 7th Feb 18, 4:54 PM
    • 595 Posts
    • 320 Thanks
    Raxiel
    So is that code still valid, less than 33 days old? Try it to test it on POPLA's website.
    Originally posted by Coupon-mad
    I checked it on parking cowboys

    According to that, It's Valid until the 14th Feb, generated on the 17th Jan, Received 29th Jan.

    Not been to POPLA themselves yet, didn't want to risk entering it in the wrong place and them take it as a blank appeal.
    Last edited by Raxiel; 08-02-2018 at 9:36 AM.
    • Coupon-mad
    • By Coupon-mad 7th Feb 18, 7:13 PM
    • 54,103 Posts
    • 67,767 Thanks
    Coupon-mad
    Please remove that link, it's hugely unhelpful to the forum and has commercial links no-one here supports.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Raxiel
    • By Raxiel 8th Feb 18, 11:50 AM
    • 595 Posts
    • 320 Thanks
    Raxiel
    Please remove that link, it's hugely unhelpful to the forum and has commercial links no-one here supports.
    Originally posted by Coupon-mad
    Done.

    I thought that was the recommended place to check codes? Is that out of date advice?
    • Coupon-mad
    • By Coupon-mad 8th Feb 18, 11:54 AM
    • 54,103 Posts
    • 67,767 Thanks
    Coupon-mad
    It's old advice there, with commercial links with the worst TrustPilot reviews imaginable (sadly... I wish it was not the case but it is).

    No-one here posts that link in case newbies think the advice & links there are worth following. Disappointingly, it's just not worth it.

    No need to ever 'check a code' on that page; you can work it out from the day number (the 3 digits before the 8 for 2018 in the middle of the code).
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

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