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    • paylesssavemore
    • By paylesssavemore 6th Feb 18, 1:02 PM
    • 1Posts
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    paylesssavemore
    iphone warranty dispute
    • #1
    • 6th Feb 18, 1:02 PM
    iphone warranty dispute 6th Feb 18 at 1:02 PM
    I have an iphone that is less than 6 months old. It stopped working and had to be sent to Apple. They have advised the warranty is void because there is liquid in the phone so I will have to pay £250 for the repair. I am disputing this but don't know how to go about pursuing my complaint - anyone had a similar problem?
Page 1
    • JJ Egan
    • By JJ Egan 6th Feb 18, 1:42 PM
    • 10,173 Posts
    • 4,226 Thanks
    JJ Egan
    • #2
    • 6th Feb 18, 1:42 PM
    • #2
    • 6th Feb 18, 1:42 PM
    Water ingress or damp condensation will trigger the numerous water indicators inside the phone .
    Apple should be able to show pictures of this damage .
    Or commission an independent report on the phone .
    • Catswhiska
    • By Catswhiska 6th Feb 18, 2:13 PM
    • 43 Posts
    • 29 Thanks
    Catswhiska
    • #3
    • 6th Feb 18, 2:13 PM
    • #3
    • 6th Feb 18, 2:13 PM
    As stated. If water has got inside the phone then it will trigger the water indicators and void the warranty
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