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  • FIRST POST
    • Shaz69
    • By Shaz69 5th Feb 18, 8:48 PM
    • 2Posts
    • 0Thanks
    Shaz69
    Santander PPI
    • #1
    • 5th Feb 18, 8:48 PM
    Santander PPI 5th Feb 18 at 8:48 PM
    I stupidly went through a company to claim PPI on our mortgage.

    Our Santander mortgage was linked to our bank account and credit cards, you took them all out as a package.

    They paid out on bank account and credit cards but because the company didn't respond when asked questions (they went bust, thanks to the Welsh call Centre man), the ombudsman judged against us.

    Is there anything we can do as we were missold.

    Many thanks
Page 1
    • dunstonh
    • By dunstonh 5th Feb 18, 10:00 PM
    • 91,030 Posts
    • 58,029 Thanks
    dunstonh
    • #2
    • 5th Feb 18, 10:00 PM
    • #2
    • 5th Feb 18, 10:00 PM
    most MPPI is rejected. So, you got the expected outcome.

    but because the company didn't respond when asked questions (they went bust, thanks to the Welsh call Centre man), the ombudsman judged against us.
    You can appeal an adjudicator decision. Plus, if there is significant new information that is likely to change the outcome, then the case can be reopened.

    However, it would need to be significant information in the case of MPPI.

    The FOS also reject most MPPI complaints.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • Moneyineptitude
    • By Moneyineptitude 5th Feb 18, 10:11 PM
    • 19,443 Posts
    • 10,546 Thanks
    Moneyineptitude
    • #3
    • 5th Feb 18, 10:11 PM
    • #3
    • 5th Feb 18, 10:11 PM
    I stupidly went through a company to claim PPI
    Originally posted by Shaz69
    Well, at least you won't have to pay their exorbitant fees!
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