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  • FIRST POST
    • mattmac
    • By mattmac 5th Feb 18, 3:24 PM
    • 2Posts
    • 1Thanks
    mattmac
    UKPC - pursuing for recompense
    • #1
    • 5th Feb 18, 3:24 PM
    UKPC - pursuing for recompense 5th Feb 18 at 3:24 PM
    Hi all,

    I am looking for some help with a specific matter - namely whether anyone has had any experience with taking a Private Parking Company to the County Court via the Small Claims Track to recover reasonable recompense for time and effort in dealing with and defending a claim brought by them, that I believe to be demonstrably specious and vexatious.

    The details are as follows:

    On the 16th of September 2017 my wife and I had cause to visit a shopping precinct that offers two hours of free parking (the precinct consists of a number of well-known retailers). Whilst we were shopping at more than one of said retailers, an operative of UK Parking Control Ltd issued a charge notice for the stated reason "driver/owner left site". The charge notice states the time the vehicle is first "seen" and the time that the charge notice is issued, a period that covers a total of approximately 9 minutes. We have receipts that prove, beyond any reasonable doubt, that we were indeed shopping in multiple retailers at that location and could not feasibly have left the site, and certainly could not have done so between the vehicle first being observed and the issuance of the ticket.

    I sent written representation to UKPC on the 17th of September, stating that I felt the charge notice was invalid and unfair, and furthermore amounted to a speculative invoice that could be shown to be both specious and vexatious. I also requested that UKPC provide evidence of the alleged infraction. This was submitted via the web appeal portal of UKPC, and was acknowledged via an automated e-mail response.

    I received a communication from UKPC dated October 20th which requested the details of the driver of the vehicle and clearly stated that should I fail to provide such details within 14 days of the date of that letter that UKPC would reject my representation and at that stage issue a POPLA number.

    I responded, again via the web appeal portal of UKPC, stating that I would not be providing the details of the driver and re-iterating the points from my first letter. I also drew their attention to the behaviour of one of their operatives that I had observed at the same parking location the week following the issuance of the charge notice that I had received, whereby I had witnessed the operative issuing a ticket, taking photographs of the ticket ion the windscreen of the vehicle, and then subsequently removing said ticket from the windscreen and placing it under the bonnet flap on the passenger side of the vehicle. Upon being challenged the operative was abusive and threatening and began taking photographs of my wife putting our baby daughter into our vehicle. For good measure I also stated that I intended to submit a claim via the County Court for time spent defending the claim arising via the charge notice on the grounds that the initial claim was evidently and demonstrably illegitimate.

    I received no further correspondence from UKPC Ltd, until Friday February 2nd when I received a letter from DRPL requesting payment of £160 within 14 days of the date of the letter, with failure to pay likely to lead to further recovery action and additional costs being incurred. I contacted DRPL by telephone and advised that I had no intention of making payment, and that their "client", UKPC, had not yet issued a final rejection of representation or a POPLA verification number, and that until they had done so I could not progress the matter any further. DRPL tried to make a number of claims and suggested that I could not have a POPLA verification number now and would have to pay or face court action. I advised them to the content of the letter received from UKPC on October 20th (namely that failure to identify the driver within 14 days would result in rejection of representation and issuance of a POPLA verification number) and their client's failure to act accordingly. I also scanned said letter and e-mailed a copy to DRPL, as agreed with the representative I was talking to on the telephone.

    Now, research on this forum suggests that UKPC are prone to working practices that might be described as dubious at best, and that DRPL are nothing more than a "no win, no fee" operation that Private Parking Companies send desperate cases.

    They have, frankly, annoyed me.

    I now intend to file a claim in the County Court, but wonder if anyone else has any experience of heading down this track?

    Also, anyone had any experience with pursuing under breach of the DPA 1998 or Protection from Harassment Act 1997?

    Thanks
Page 1
    • beamerguy
    • By beamerguy 5th Feb 18, 3:33 PM
    • 6,940 Posts
    • 9,031 Thanks
    beamerguy
    • #2
    • 5th Feb 18, 3:33 PM
    • #2
    • 5th Feb 18, 3:33 PM
    "I had observed at the same parking location the week following the issuance of the charge notice that I had received, whereby I had witnessed the operative issuing a ticket, taking photographs of the ticket ion the windscreen of the vehicle, and then subsequently removing said ticket from the windscreen and placing it under the bonnet flap on the passenger side of the vehicle. Upon being challenged the operative was abusive and threatening and began taking photographs of my wife putting our baby daughter into our vehicle."

    UKPC are common scammers who fake pictures

    With your evidence, you must complain to the BPA and
    the DVLA to get UKPC sanctioned meaning, no more
    access to the DVLA database
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • The Deep
    • By The Deep 5th Feb 18, 3:40 PM
    • 8,143 Posts
    • 7,430 Thanks
    The Deep
    • #3
    • 5th Feb 18, 3:40 PM
    • #3
    • 5th Feb 18, 3:40 PM
    Also complain in writing to your local Trading Standard Department, do not bother with CAB who are useless.
    You never know how far you can go until you go too far.
    • mattmac
    • By mattmac 5th Feb 18, 3:44 PM
    • 2 Posts
    • 1 Thanks
    mattmac
    • #4
    • 5th Feb 18, 3:44 PM
    • #4
    • 5th Feb 18, 3:44 PM
    There is a Cease & Desist notice going to each of the involved organisations registered offices (not signed for, just proof of posting) and a letter going to the local Trading Standards office. I shall add the BPA to the list. I did send a complaint to the published e-mail address of the CEO of UKPC but, unsurprisingly, received no response. I have the complaint I sent along with copies of all correspondence between myself and UKPC, so will provide all of that to the BPA.
    • beamerguy
    • By beamerguy 5th Feb 18, 3:53 PM
    • 6,940 Posts
    • 9,031 Thanks
    beamerguy
    • #5
    • 5th Feb 18, 3:53 PM
    • #5
    • 5th Feb 18, 3:53 PM
    There is a Cease & Desist notice going to each of the involved organisations registered offices (not signed for, just proof of posting) and a letter going to the local Trading Standards office. I shall add the BPA to the list. I did send a complaint to the published e-mail address of the CEO of UKPC but, unsurprisingly, received no response. I have the complaint I sent along with copies of all correspondence between myself and UKPC, so will provide all of that to the BPA.
    Originally posted by mattmac
    Scammer CEO's don't respond, you are dealing
    with the uncouth here

    The DVLA must be advised, the BPA is the ATA that UKPC
    subscribe to giving them DVLA access. It does not follow that
    the BPA on their own will do anything.
    In the debate last Friday in the house where the members
    bill about private parking had it's 2nd reading, it was said
    by one MP, that the BPA was like a multi-storey car park
    in the Gobi Desert
    Last edited by beamerguy; 05-02-2018 at 3:57 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • The Deep
    • By The Deep 5th Feb 18, 3:57 PM
    • 8,143 Posts
    • 7,430 Thanks
    The Deep
    • #6
    • 5th Feb 18, 3:57 PM
    • #6
    • 5th Feb 18, 3:57 PM
    There are several cases, here are a few

    http://parking-prankster.blogspot.co.uk/2017/01/resident-counterclaims-against-ukpc-for.html

    http://forums.moneysavingexpert.com/showthread.php?t=5648942

    https://www.google.co.uk/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GUEA_en-GBGB707GB707&q=Davey+v+UKPC&gws_rd=ssl

    Also read up on breaches of the DPA.
    Last edited by The Deep; 05-02-2018 at 4:03 PM.
    You never know how far you can go until you go too far.
    • Fruitcake
    • By Fruitcake 5th Feb 18, 4:10 PM
    • 40,938 Posts
    • 81,719 Thanks
    Fruitcake
    • #7
    • 5th Feb 18, 4:10 PM
    • #7
    • 5th Feb 18, 4:10 PM
    Scammer CEO's don't respond, you are dealing
    with the uncouth here

    The DVLA must be advised, the BPA is the ATA that UKPC
    subscribe to giving them DVLA access. It does not follow that
    the BPA on their own will do anything.
    In the debate last Friday in the house where the members
    bill about private parking had it's 2nd reading, it was said
    by one MP, that the BPA was like a multi-storey car park
    in the Gobi Desert
    Originally posted by beamerguy
    MP Peter Wishart's actual words were: -

    The British Parking Association is as much use as a multi-storey car park in the middle of the Gobi desert. The parking cowboys hide behind BPA membership to give a veneer of legitimacy.

    MP Stephen Doughty called UKPC a rogue parking company.

    Ask what they (the BPA) are going to do to demonstrate to the UK Government and the general public that they are going to curb the excesses of rogue parking that form their membership.

    Use the MPs words in any and every contact you have with the DVLA, your MP, the landowner, and anyone else you care to contact.

    These are some of the comments made by the MPs last Friday in parliament concerning the unregulated parking industry.

    Cowboy companies, signage deliberately confusing to ensure a PCN is issued, rogue parking companies, bloodsuckers, absolute disgrace, rogue operators, unfair charges and notices, wilfully misleading, signage is a deliberate act to deceive or mislead, unreasonable, designed to trap innocent drivers, a curse, harassing, operating in a disgusting way, appeals service is no guarantee of a fair hearing, loathed, outrageous scam, dodgy practice, outrageous abuse, unscrupulous practices.
    Last edited by Fruitcake; 05-02-2018 at 4:22 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • 1505grandad
    • By 1505grandad 5th Feb 18, 4:53 PM
    • 56 Posts
    • 111 Thanks
    1505grandad
    • #8
    • 5th Feb 18, 4:53 PM
    • #8
    • 5th Feb 18, 4:53 PM
    Also a robust complaint to the landowner of the site.
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