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    • pennypincher3562
    • By pennypincher3562 5th Feb 18, 1:50 PM
    • 2,107Posts
    • 3,398Thanks
    pennypincher3562
    Cannot Upgrade from Yosemite to El Capitan?
    • #1
    • 5th Feb 18, 1:50 PM
    Cannot Upgrade from Yosemite to El Capitan? 5th Feb 18 at 1:50 PM
    I am trying to upgrade my MacBook Air Mid 2013, from Yosemite (10.10.5.) to El Capitan. When I try and do this in the App Store, I simply get the message 'This Version of OSX 10.11 cannot be installed on this computer.'

    Any ideas what the problem is?

    Thanks in advance.
Page 1
    • datostar
    • By datostar 5th Feb 18, 3:23 PM
    • 1,029 Posts
    • 622 Thanks
    datostar
    • #2
    • 5th Feb 18, 3:23 PM
    • #2
    • 5th Feb 18, 3:23 PM
    Your MacBook Air should run the latest OS, High Sierra, without problems and you should be able to upgrade to that directly from the App Store. The older versions have been removed and the only way to get hold of them is via a saved copy somewhere. This also means that if you are likely to want to revert to an older version you will need to make a bootable DVD or USB stick with the existing OS on it before doing the upgrade.
    • 20aday
    • By 20aday 5th Feb 18, 4:22 PM
    • 2,133 Posts
    • 885 Thanks
    20aday
    • #3
    • 5th Feb 18, 4:22 PM
    • #3
    • 5th Feb 18, 4:22 PM
    One possible place to look is the Mac App Store.

    If you open it up and click on 'Purchased' at the top of the program window (you'll need to sign in first) it'll show a list of apps you've installed and OS X may be amongst those.

    Are you trying to upgrade to High Sierra via El Capitan?
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
    • Johnmcl7
    • By Johnmcl7 5th Feb 18, 5:57 PM
    • 2,388 Posts
    • 1,589 Thanks
    Johnmcl7
    • #4
    • 5th Feb 18, 5:57 PM
    • #4
    • 5th Feb 18, 5:57 PM
    I agree with the post above that you should be able to go straight to High Sierra.

    I was upgrading a Lion machine the other week which couldn't go straight to High Sierra, it had to go to El Capitan first which I'm thinking is why you can see El Capitan on the store. Since your OSX install is newer that (I think it was only 10.6 or 10.7 that needed the hop to El Capitan first), you should be able to go straight to High Sierra.
    • pennypincher3562
    • By pennypincher3562 5th Feb 18, 7:33 PM
    • 2,107 Posts
    • 3,398 Thanks
    pennypincher3562
    • #5
    • 5th Feb 18, 7:33 PM
    • #5
    • 5th Feb 18, 7:33 PM
    I will look into the High Sierra upgrade. The main challenges are disk space, and possibly some software packages I rely on, not being compatible.

    Cheers.
    • DCFC79
    • By DCFC79 5th Feb 18, 8:37 PM
    • 30,923 Posts
    • 19,556 Thanks
    DCFC79
    • #6
    • 5th Feb 18, 8:37 PM
    • #6
    • 5th Feb 18, 8:37 PM
    I will look into the High Sierra upgrade. The main challenges are disk space, and possibly some software packages I rely on, not being compatible.

    Cheers.
    Originally posted by pennypincher3562
    Check the software you use is compatible with the OS.
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
    • zagubov
    • By zagubov 8th Feb 18, 5:00 PM
    • 15,113 Posts
    • 129,190 Thanks
    zagubov
    • #7
    • 8th Feb 18, 5:00 PM
    • #7
    • 8th Feb 18, 5:00 PM
    Be very careful about this. Mac OS new versions are poorly back-compatible with old software so a whole bunch of vital and expensive software may need to be re-purchased.
    There is no honour to be had in not knowing a thing that can be known - Danny Baker
    • ClippTube
    • By ClippTube 9th Feb 18, 5:36 PM
    • 5 Posts
    • 0 Thanks
    ClippTube
    • #8
    • 9th Feb 18, 5:36 PM
    • #8
    • 9th Feb 18, 5:36 PM
    Either you haven't got enough storage, or your computer is too old and not compatible with the new software
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