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    • iammumtoone
    • By iammumtoone 2nd Feb 18, 7:35 PM
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    iammumtoone
    amazon not delivering in outer boxes
    • #1
    • 2nd Feb 18, 7:35 PM
    amazon not delivering in outer boxes 2nd Feb 18 at 7:35 PM
    The last two deliveries I have had from Amazon didn't come in outer amazon boxes, just the original manufacturer box with the address label and Amazon tape stuck to the outside of it.

    Has anyone else noticed this?

    I am not bothered as the items were for myself so I don't mind if the box gets slightly damaged as long as the contents are ok. However it has put me off buying something for a present. I don't really want to be giving presents where the box is torn as I have had to peel my address label off.
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Page 1
    • savemoney
    • By savemoney 2nd Feb 18, 7:54 PM
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    savemoney
    • #2
    • 2nd Feb 18, 7:54 PM
    • #2
    • 2nd Feb 18, 7:54 PM
    I have had it loads of times and sometimes other companies too especially if they get shipped from manufacuer. I dont mind but I take your point if its a present, they should be a option
    • Carrot007
    • By Carrot007 2nd Feb 18, 7:56 PM
    • 922 Posts
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    Carrot007
    • #3
    • 2nd Feb 18, 7:56 PM
    • #3
    • 2nd Feb 18, 7:56 PM
    Do they not often say that packaging may reveal what the item is and to tick a box if it is a present?

    I know regardless they generally come in boxes but the box is surely there for a purpose?
    • sarah1972
    • By sarah1972 3rd Feb 18, 4:31 AM
    • 12,910 Posts
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    sarah1972
    • #4
    • 3rd Feb 18, 4:31 AM
    • #4
    • 3rd Feb 18, 4:31 AM
    The last two deliveries I have had from Amazon didn't come in outer amazon boxes, just the original manufacturer box with the address label and Amazon tape stuck to the outside of it.

    Has anyone else noticed this?

    I am not bothered as the items were for myself so I don't mind if the box gets slightly damaged as long as the contents are ok. However it has put me off buying something for a present. I don't really want to be giving presents where the box is torn as I have had to peel my address label off.
    Originally posted by iammumtoone
    never has it happened to me and I order from Amazon a lot.
    If you tick the option that it is a gift at checkout, it will always come in an Amazon box. https://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=201936750
    Last edited by sarah1972; 03-02-2018 at 4:33 AM.
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
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    • jenniewb
    • By jenniewb 4th Feb 18, 1:51 AM
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    jenniewb
    • #5
    • 4th Feb 18, 1:51 AM
    • #5
    • 4th Feb 18, 1:51 AM
    That's odd-the last few items I've had delivered were in so much excess packaging I thought they were taking the ... I ordered a multi-socket plug and despite the plug being plug sized, the box it came in was about 30x20x15 cm it was a joke size! The screen protector I bought for my 5 inch phone came in a cardboard pocket which was easily 10 times it's size and similar for the case I purchased with it- it came in it's own box despite being ordered the same time as the screen protector which before anyone suggests crushing as to why it was packaged separately, the screen protectors were sent in their own hard plastic case.
    • iammumtoone
    • By iammumtoone 4th Feb 18, 5:15 PM
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    iammumtoone
    • #6
    • 4th Feb 18, 5:15 PM
    • #6
    • 4th Feb 18, 5:15 PM
    never has it happened to me and I order from Amazon a lot.
    Originally posted by sarah1972
    So do I and I have never had this before, in fact I normally have the opposite happen, the box is too large as jenniewb.

    I wonder if it is a temporary issue, perhaps they are running low on their box supply.
    • marliepanda
    • By marliepanda 4th Feb 18, 5:43 PM
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    marliepanda
    • #7
    • 4th Feb 18, 5:43 PM
    • #7
    • 4th Feb 18, 5:43 PM
    I had an iron come recently from Amazon with just a sticker on the iron box. Everything else has come packaged in an Amazon box (iron was from Amazon, not marketplace)
    • deannatrois
    • By deannatrois 4th Feb 18, 6:30 PM
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    deannatrois
    • #8
    • 4th Feb 18, 6:30 PM
    • #8
    • 4th Feb 18, 6:30 PM
    Although I don't particularly like advertising to any ne'er do wells that I have just taken receipt of something appealing, I am always glad to receive things without an outbox. Not only is it saving on packaging but I haven't got to find a way to dispose of the excess packaging Particularly if a large box.
    • forgotmyname
    • By forgotmyname 4th Feb 18, 6:37 PM
    • 26,616 Posts
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    forgotmyname
    • #9
    • 4th Feb 18, 6:37 PM
    • #9
    • 4th Feb 18, 6:37 PM
    I posted this picture the other day..



    Ordered a set of wipers, had 2 boxes this size and a 3ft long one with a single 13" wiperblade in it.

    I was surprised when the driver handed me the boxes and i though there is nothing in it and nothing i had ordered was that big.

    The driver said they put them in those boxes to hide the contents, err wiper blades?

    In that box just the one wiper and a large chunk of brown paper to stop it rattling around the box.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

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    • rhino horn
    • By rhino horn 4th Feb 18, 6:39 PM
    • 61 Posts
    • 57 Thanks
    rhino horn
    This happened to me Christmas 2016...my husband's present, a Roberts Radio delivered in no packaging apart from the Roberts box. Surprise well and truly ruined.
    • Nilrem
    • By Nilrem 5th Feb 18, 12:26 AM
    • 2,363 Posts
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    Nilrem
    They (and other retailers) often do this for certain types/sizes of items, usually Amazon have it noted that it may arrive in manufacturers packaging.
    • sarah1972
    • By sarah1972 5th Feb 18, 6:02 AM
    • 12,910 Posts
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    sarah1972
    This happened to me Christmas 2016...my husband's present, a Roberts Radio delivered in no packaging apart from the Roberts box. Surprise well and truly ruined.
    Originally posted by rhino horn

    Did you mark it as a present ?
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
    • thespiderspeed
    • By thespiderspeed 5th Feb 18, 5:21 PM
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    thespiderspeed
    It's called Frustration Free Packaging. Some items will just say that it is shipped in frustration free packaging, but on some items you get the choice. If you don't want everyone to see what you are buying, you need to click on the Gift option.

    Kettle sold in frustration free packaging

    SCHD Card sold with choice of frustration free packaging
    • epm-84
    • By epm-84 5th Feb 18, 5:54 PM
    • 1,354 Posts
    • 4,323 Thanks
    epm-84
    Amazon have been doing this for a few years with certain items such as DVD Players and HD recorders. Other retailers like Littlewoods and John Lewis do the same for certain items.
    • epm-84
    • By epm-84 5th Feb 18, 5:55 PM
    • 1,354 Posts
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    epm-84
    and to tick a box if it is a present?
    Originally posted by Carrot007
    I actually thought that was to get a gift receipt with the item, rather than to determine how it's packaged.
    • DD265
    • By DD265 5th Feb 18, 6:11 PM
    • 1,286 Posts
    • 3,196 Thanks
    DD265
    It's happened to me once - luckily the box wasn't important and it held up (just about!) to the journey.

    Normally we have the excessive-packaging issue though!
    • POPPYOSCAR
    • By POPPYOSCAR 5th Feb 18, 6:34 PM
    • 11,099 Posts
    • 23,192 Thanks
    POPPYOSCAR
    Never had it happen to me.

    I love the packaging Amazon send as I find it all very useful and saves me having to buy it myself!
    • Nilrem
    • By Nilrem 6th Feb 18, 8:05 PM
    • 2,363 Posts
    • 1,551 Thanks
    Nilrem
    It's called Frustration Free Packaging. Some items will just say that it is shipped in frustration free packaging, but on some items you get the choice. If you don't want everyone to see what you are buying, you need to click on the Gift option.

    Kettle sold in frustration free packaging

    SCHD Card sold with choice of frustration free packaging
    Originally posted by thespiderspeed
    Frustration free packaging means the items packaging is easy to open and not made out of an annoying plastic clamshell or similar that usually requires brute force or sharp objects to open.

    You can/do still get them inside an outer box or envelope depending on the item (especially if valuable and small).

    For example a frustration free packaged SD card might be in a card sleeve or small card box (rather than card and plastic glued together requiring scissors to open), but then stuck inside a card envelope for shipping.

    Likewise some non frustration free items are shipped in just the manufactuers normal boxes.

    So relying on something being marked as frustration free or not isn't a great indicator (as a lot of items that are shipped sans additional packaging aren't certified frustration free).
    Last edited by Nilrem; 06-02-2018 at 8:10 PM.
    • biscit
    • By biscit 7th Feb 18, 5:56 PM
    • 956 Posts
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    biscit
    I think there was coverage of this issue in the news before Christmas.
    • pmduk
    • By pmduk 8th Feb 18, 9:51 AM
    • 7,937 Posts
    • 5,783 Thanks
    pmduk
    Amazon can't win! No matter how much, or little packaging, it's wrong.
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