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  • FIRST POST
    • iqy007
    • By iqy007 1st Feb 18, 4:01 PM
    • 19Posts
    • 0Thanks
    iqy007
    BMW X1 windscreen sprayer not working - warranty
    • #1
    • 1st Feb 18, 4:01 PM
    BMW X1 windscreen sprayer not working - warranty 1st Feb 18 at 4:01 PM
    re-posting under consumer rights
    Hi,

    I have purchased an approved used BMW X1 (14 reg) from the dealer, end July 2017

    I purchased BMW approved screen wash from same location on 20th January 2018 after getting warning indication for empty screen wash, after one week of topping up the screen wash my front screen wash stopped working – this is in about 6 months of purchase

    I booked a service on 31st Jan and took my car to the dealer where they gave me an estimate of £192.40 for cleaning a clogged up screen wash filter as this is not covered under warranty, therefore I would like to know
    1. Is it correct for BMW to consider it acceptable and normal for an approved used car to develop such fault within 6 months of purchase?
    2. Should BMW consider it outside of warranty?
    3. Should BMW consider it acceptable to sell approved used cars that may develop such faults within 6 months of sale and use and following manufactures instruction in using approved parts?
Page 1
    • bigisi
    • By bigisi 1st Feb 18, 4:07 PM
    • 46 Posts
    • 75 Thanks
    bigisi
    • #2
    • 1st Feb 18, 4:07 PM
    • #2
    • 1st Feb 18, 4:07 PM
    Obviously didn't like the replies you got in the motoring forum so came here to see if anybody agrees with you instead?
    • martinthebandit
    • By martinthebandit 1st Feb 18, 4:08 PM
    • 3,379 Posts
    • 5,736 Thanks
    martinthebandit
    • #3
    • 1st Feb 18, 4:08 PM
    • #3
    • 1st Feb 18, 4:08 PM
    In answer to your questions

    1. Yes
    2. Yes
    3. Yes

    Hope that helps


    You may also want to consider not paying main dealer prices for work on a four year old car in future
    Politics -
    from the words Poli, meaning many
    and tics meaning blood sucking parasites


    (thanks to Kinky Friedman (or Larry Hardman) for the quote}
    • Fosterdog
    • By Fosterdog 1st Feb 18, 4:13 PM
    • 3,605 Posts
    • 6,225 Thanks
    Fosterdog
    • #4
    • 1st Feb 18, 4:13 PM
    • #4
    • 1st Feb 18, 4:13 PM
    A clogged washer is not a fault, it is a maintenance issue, just like a clogged filter in a washing machine or clogged hose in a vacuum cleaner. So the answer to all of your questions is yes
    • Jackmydad
    • By Jackmydad 1st Feb 18, 4:45 PM
    • 2,012 Posts
    • 4,919 Thanks
    Jackmydad
    • #5
    • 1st Feb 18, 4:45 PM
    • #5
    • 1st Feb 18, 4:45 PM
    You might find the answer here.
    http://forums.moneysavingexpert.com/showthread.php?t=5787179
    • nomoneytoday
    • By nomoneytoday 7th Feb 18, 4:46 PM
    • 4,735 Posts
    • 2,866 Thanks
    nomoneytoday
    • #6
    • 7th Feb 18, 4:46 PM
    • #6
    • 7th Feb 18, 4:46 PM
    Does a pin cost £190 these days lol
    • photome
    • By photome 7th Feb 18, 4:52 PM
    • 12,935 Posts
    • 8,427 Thanks
    photome
    • #7
    • 7th Feb 18, 4:52 PM
    • #7
    • 7th Feb 18, 4:52 PM
    It may have had asda screen wash in previously, that clogged mine up. it was like glue in the bottom of the washer bottle.
    • J B
    • By J B 7th Feb 18, 6:39 PM
    • 2,563 Posts
    • 855 Thanks
    J B
    • #8
    • 7th Feb 18, 6:39 PM
    • #8
    • 7th Feb 18, 6:39 PM
    A lot of the BMW's I follow have malfunctioning indicators - maybe they need to check their warranty?

    • theonlywayisup
    • By theonlywayisup 8th Feb 18, 7:17 AM
    • 11,870 Posts
    • 8,056 Thanks
    theonlywayisup
    • #9
    • 8th Feb 18, 7:17 AM
    • #9
    • 8th Feb 18, 7:17 AM
    We had the same issue on a brand new BMW 5 series GT on the first year anniversary. I hadn't realised my OH had run out of the BMW screen wash and put some in from our local garage. The cost was quoted at nearly £250 to clean (and now it can't be done with a pin it's a complete degunge and flush out of the system and pipes) but we did negotiate it down to £130. Can you try to negotiate down the cost?
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