Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • aj9648
    • By aj9648 18th Jan 18, 9:16 PM
    • 1,125Posts
    • 101Thanks
    aj9648
    Paying for 30 hours free childcare with childcare vouchers
    • #1
    • 18th Jan 18, 9:16 PM
    Paying for 30 hours free childcare with childcare vouchers 18th Jan 18 at 9:16 PM
    Since October I have enrolled DD into the 30 hour free scheme at nursery. I have partly paid for this using my childcare vouchers as the cost of the time she stays at nursery is more than the 30 hours. So I have been paying £200 through my company salary sacrifice scheme

    I have been asked to reconfirm which I tried to do today and was asked the question online:

    Have you stopped your childcare vouchers?
    When you applied you said you, or your partner if you have one, were using childcare vouchers. Have you now stopped your childcare vouchers?

    So I clicked no and got this:

    You've chosen not to reconfirm your eligibility
    If you want to continue to get 30 hours free childcare then select 'back' and then select 'yes' when asked if you would like to reconfirm your eligibility.
    You can reconfirm your eligibility for Tax-Free Childcare when you've stopped your childcare vouchers.

    I am confused - I thought I could get 30 hours free and still get childcare vouchers?
Page 1
    • chanz4
    • By chanz4 18th Jan 18, 9:27 PM
    • 9,910 Posts
    • 2,885 Thanks
    chanz4
    • #2
    • 18th Jan 18, 9:27 PM
    • #2
    • 18th Jan 18, 9:27 PM
    one or the other
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
    • aj9648
    • By aj9648 18th Jan 18, 9:34 PM
    • 1,125 Posts
    • 101 Thanks
    aj9648
    • #3
    • 18th Jan 18, 9:34 PM
    • #3
    • 18th Jan 18, 9:34 PM
    So how come I have been getting both since October?

    is there any info which confirms I can only have either 30 hours or the vouchers?
    Last edited by aj9648; 18-01-2018 at 9:47 PM.
    • venison
    • By venison 18th Jan 18, 9:54 PM
    • 1,615 Posts
    • 1,729 Thanks
    venison
    • #4
    • 18th Jan 18, 9:54 PM
    • #4
    • 18th Jan 18, 9:54 PM
    So how come I have been getting both since October?

    is there any info which confirms I can only have either 30 hours or the vouchers?
    Originally posted by aj9648
    Did I read correctly that you were using vouchers to pay when care exceeded 30 hours?
    I am a BG on loans,credit cards and benefits I volunteer to help get your forum questions answered and keep the forum running smoothly". Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.
    • aj9648
    • By aj9648 18th Jan 18, 10:00 PM
    • 1,125 Posts
    • 101 Thanks
    aj9648
    • #5
    • 18th Jan 18, 10:00 PM
    • #5
    • 18th Jan 18, 10:00 PM
    Yes so total childa care costs were £624 per month and both partner and I used full £243 and cash to pay for this.

    Then when she started getting the 30 hours free - the cost went down to c£200 per month and I used vouchers to pay for the extra. And did not have to pay any cash.
    • Darksparkle
    • By Darksparkle 18th Jan 18, 10:35 PM
    • 4,892 Posts
    • 3,170 Thanks
    Darksparkle
    • #6
    • 18th Jan 18, 10:35 PM
    • #6
    • 18th Jan 18, 10:35 PM
    Looks like you are trying to claim tax free childcare. You can!!!8217;t claim this at the same time as vouchers.
    • Icequeen99
    • By Icequeen99 18th Jan 18, 10:47 PM
    • 3,506 Posts
    • 2,382 Thanks
    Icequeen99
    • #7
    • 18th Jan 18, 10:47 PM
    • #7
    • 18th Jan 18, 10:47 PM
    Looks like you are trying to claim tax free childcare. You canít claim this at the same time as vouchers.
    Originally posted by Darksparkle
    It's a joint application system - this is a known problem I believe. You can't claim TFC and vouchers (well you can but only for 1 entitlement period) but you can claim 30 hours and vouchers.

    OP - you need to phone the childcare helpline they have a workaround for this

    IQ
    • iam007
    • By iam007 14th Feb 18, 10:22 AM
    • 6 Posts
    • 1 Thanks
    iam007
    • #8
    • 14th Feb 18, 10:22 AM
    • #8
    • 14th Feb 18, 10:22 AM
    one or the other
    Originally posted by chanz4
    Incorrect, you can get the 30 free hours along with Childcare Vouchers.


    This is the detail from the Childcare Service website:


    30 hours free childcare
    All 3 and 4-year-olds in England already get 15 hours a week, or 570 hours a year of free early education. If their parents are living and working in England, 3 and 4-year-olds may be entitled to 30 hours free childcare. An extra 570 hours of free childcare a year, so 1140 hours in total. 30 hours free childcare will be available from September 2017.


    The eligibility criteria are the same as the ones for Tax-Free Childcare, except you can continue to get these types of support at the same time as 30 hours free childcare:
    • tax credits
    • Universal Credit
    • childcare vouchers or salary sacrifice schemes
    • childcare grants and bursaries
    • iam007
    • By iam007 14th Feb 18, 10:29 AM
    • 6 Posts
    • 1 Thanks
    iam007
    • #9
    • 14th Feb 18, 10:29 AM
    • #9
    • 14th Feb 18, 10:29 AM
    It's a joint application system - this is a known problem I believe. You can't claim TFC and vouchers (well you can but only for 1 entitlement period) but you can claim 30 hours and vouchers.

    OP - you need to phone the childcare helpline they have a workaround for this

    IQ
    Originally posted by Icequeen99
    This is correct... you can claim both 30 hours and Childcare Vouchers and there is a known issue on the website.

    I just called about this and the temporary solution that they gave to me was to go back to the screen that asked if you had cancelled your childcare vouchers and say 'Yes'. This then allows you to proceed to the summary screen.... on that screen there is a section called 'Other childcare support' that lists out all the childcare options that you have which will currently not list anything... you need to edit this and add back in your childcare vouchers and then reconfirm all your employment details etc... a bit long-winded, but it allows you to reconfirm.

    If those instructions don't make sense, you can call the Childcare service on 0300 123 4097 and get someone to step you through this process.

    Hope that helps!
    • blueincubus
    • By blueincubus 18th Feb 18, 9:02 AM
    • 34 Posts
    • 8 Thanks
    blueincubus
    Thanks all for the posts on this thread, I can't believe how poor this system is, government IT systems are just shocking. I'll be ringing the helpline tomorrow to go through the process.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,353Posts Today

8,080Users online

Martin's Twitter