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    • Elmo22
    • By Elmo22 13th Jan 18, 5:32 PM
    • 5Posts
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    Elmo22
    Overpaid standing order - my rights?
    • #1
    • 13th Jan 18, 5:32 PM
    Overpaid standing order - my rights? 13th Jan 18 at 5:32 PM
    Hope someone can help. I set up a standing order two years ago for my little oneís childcare. I reduced his hours a year and a half ago when I reduced my hours at work but I forgot to change my standing order accordingly! (My fault, I know!) Iíve only just realised that Iíve been overpaying for about 18 months and Iíve just notified the childcare provider. Iíve overpaid hundreds of pounds but Iím not sure if I can claim any of this back. Please help!!!
Page 1
    • TadleyBaggie
    • By TadleyBaggie 13th Jan 18, 5:43 PM
    • 2,547 Posts
    • 1,873 Thanks
    TadleyBaggie
    • #2
    • 13th Jan 18, 5:43 PM
    • #2
    • 13th Jan 18, 5:43 PM
    Speak to them and see what they say?
    • Elmo22
    • By Elmo22 13th Jan 18, 5:51 PM
    • 5 Posts
    • 0 Thanks
    Elmo22
    • #3
    • 13th Jan 18, 5:51 PM
    • #3
    • 13th Jan 18, 5:51 PM
    Thank you. I’ll speak to them on Monday. I was just wondering if I had any rights?
    • choccielover
    • By choccielover 13th Jan 18, 6:14 PM
    • 373 Posts
    • 1,339 Thanks
    choccielover
    • #4
    • 13th Jan 18, 6:14 PM
    • #4
    • 13th Jan 18, 6:14 PM
    Paying for vouchers or your actual provider??

    Do you not get regular invoices which have shown you in credit all this time?

    Iím pretty sure you should be able to stop payments altogether until you run down this ďcreditĒ and then start back up again

    Iím surprised they havenít mentioned it to you to be fair

    I guess it does also depend on their t&cís
    • Elmo22
    • By Elmo22 13th Jan 18, 6:37 PM
    • 5 Posts
    • 0 Thanks
    Elmo22
    • #5
    • 13th Jan 18, 6:37 PM
    • #5
    • 13th Jan 18, 6:37 PM
    Itís a provider - an after school club. They arenít very up to date with admin to be honest. I feel like such an idiot for not noticing before now but I do find it unusual that they didnít say anything!
    • Elmo22
    • By Elmo22 13th Jan 18, 6:38 PM
    • 5 Posts
    • 0 Thanks
    Elmo22
    • #6
    • 13th Jan 18, 6:38 PM
    • #6
    • 13th Jan 18, 6:38 PM
    That’s a good idea about stopping payments - they might let me do this instead of repaying the money. Fingers crossed that they are reasonable!
    • jonesMUFCforever
    • By jonesMUFCforever 13th Jan 18, 7:37 PM
    • 24,363 Posts
    • 11,644 Thanks
    jonesMUFCforever
    • #7
    • 13th Jan 18, 7:37 PM
    • #7
    • 13th Jan 18, 7:37 PM
    Your rights? From the bank nil - they have done nothing wrong.
    From the supplier of goods - they have no right to get money off you for goods and services they have not provided.
    If they do not cooperate then the next thing to try will be legal action.
    What goes around - comes around
    give lots and you will always receive lots
    • Elmo22
    • By Elmo22 13th Jan 18, 7:39 PM
    • 5 Posts
    • 0 Thanks
    Elmo22
    • #8
    • 13th Jan 18, 7:39 PM
    • #8
    • 13th Jan 18, 7:39 PM
    Thank you for your reply. Hopefully they will be reasonable.
    • Thrugelmir
    • By Thrugelmir 13th Jan 18, 10:52 PM
    • 56,682 Posts
    • 50,058 Thanks
    Thrugelmir
    • #9
    • 13th Jan 18, 10:52 PM
    • #9
    • 13th Jan 18, 10:52 PM
    It’s a provider - an after school club. They aren’t very up to date with admin to be honest. I feel like such an idiot for not noticing before now but I do find it unusual that they didn’t say anything!
    Originally posted by Elmo22
    Perhaps they've overlooked the error too. The change in hours never being recorded properly.
    ďOpportunities come infrequently. When it rains gold, put out the bucket, not the thimbleĒ
    ― Warren Buffett
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