Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • nix99
    • By nix99 12th Jan 18, 11:37 AM
    • 6Posts
    • 2Thanks
    Barclaycard/Egg referral to Ombudsman
    • #1
    • 12th Jan 18, 11:37 AM
    Barclaycard/Egg referral to Ombudsman 12th Jan 18 at 11:37 AM
    Following a failed claim to Barclaycard regarding the misselling of Egg PPI a few years ago, I received a letter from Barclaycard late last year, suggesting I could claim again under Plevin rules (which I responded to via their website with some very basic details as instructed).

    They have written to me again this week to advise that due to a high number of requests, they are unable to respond within their usual timescales and I can now refer to the Ombudsman if I wish. They have confirmed they will continue to investigate my claim.

    Should I do the referral or just let Barclaycard get on with it?
Page 1
    • zx81
    • By zx81 12th Jan 18, 12:05 PM
    • 14,872 Posts
    • 15,700 Thanks
    • #2
    • 12th Jan 18, 12:05 PM
    • #2
    • 12th Jan 18, 12:05 PM
    Wait for Barclaycard. No point in slowing things down via the Ombudsman.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

838Posts Today

6,624Users online

Martin's Twitter
  • RT @clq: @MartinSLewis You hit that one right out of the park. It might be the Tweet of the Century. I don't think anyone can do any Batter?

  • You've run-out of puns. That's a bit of a googly, maybe I can help break your duck, though it is s sticky wicket, t?

  • RT @richlaing: @MartinSLewis Obviously spot poll but interested in the fact that 9% would opt out of donation. Interested to hear reasons w?

  • Follow Martin