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  • FIRST POST
    • Stueym
    • By Stueym 11th Jan 18, 1:34 PM
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    Stueym
    New Build Kitchen Worktop Faulty after 2yrs. What are my rights?
    • #1
    • 11th Jan 18, 1:34 PM
    New Build Kitchen Worktop Faulty after 2yrs. What are my rights? 11th Jan 18 at 1:34 PM
    Hi there MSE Forum!
    I have noticed the laminate on worktop start to blow or bubble up at the joint in my work tops (itís an L shape). My flat is just over itís 2yr warranty period. Naturally I asked Bellway about fixing this and the representatives first response was that I was over the 2yr period so Ďtough luckí almost! Admitabbly she hasnít got to my email to formally address the issue, but Iím guessing that they will try void themselves from any blame.

    If they come back saying they wonít do anything what are my options? As I donít really fancy paying for new worktops when this is no fault of my own!
Page 1
    • neilmcl
    • By neilmcl 11th Jan 18, 2:28 PM
    • 10,423 Posts
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    neilmcl
    • #2
    • 11th Jan 18, 2:28 PM
    • #2
    • 11th Jan 18, 2:28 PM
    You need to prove that the fault is either manufacturing related or an issue with the original installation. For example if you allow liquid to lay around in that particular area (is it anywhere near the sink?) then eventually it will seep into the join and lift the laminate regardless of how well the worktop is made or fitted.
    • pinkshoes
    • By pinkshoes 11th Jan 18, 2:32 PM
    • 15,464 Posts
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    pinkshoes
    • #3
    • 11th Jan 18, 2:32 PM
    • #3
    • 11th Jan 18, 2:32 PM
    Have you ever allowed water to pool there for a period of time?

    Most work tops will bubble at the joint if water remains there for a few minutes.

    My kitchen is proof of this! The previous owner kept the worktops immaculate for years, then I put wet things down and forgot about them, and it has now bubbled up! Ohps.

    I would put money on this being user error rather than a fault.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
    • m0bov
    • By m0bov 11th Jan 18, 2:36 PM
    • 1,178 Posts
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    m0bov
    • #4
    • 11th Jan 18, 2:36 PM
    • #4
    • 11th Jan 18, 2:36 PM
    They should apply clear sealant on exposed ends to prevent ingress of water into the worktop. Might be worth getting someone in to check.
    • Fosterdog
    • By Fosterdog 11th Jan 18, 2:42 PM
    • 3,551 Posts
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    Fosterdog
    • #5
    • 11th Jan 18, 2:42 PM
    • #5
    • 11th Jan 18, 2:42 PM
    They should apply clear sealant on exposed ends to prevent ingress of water into the worktop. Might be worth getting someone in to check.
    Originally posted by m0bov
    Sealant wonít stop all water ingress on top of a wooden surface, Wood is flexible so all it would take is a few instances of putting heavy items on top (say a stand mixer or even just a full stockpot) and there would be movement, plus it will naturally expand and contract with heat and humidity. Of course it should limit how much water gets through but it wouldnít stop it altogether.
    • Stueym
    • By Stueym 11th Jan 18, 6:10 PM
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    Stueym
    • #6
    • 11th Jan 18, 6:10 PM
    • #6
    • 11th Jan 18, 6:10 PM
    Thank you for the replies.
    The area is not an area that is likely to see regular water, definitely not submerged only when wiping the surfaces down (and I do this with flash wipes)... Hense why itís taken 2yrs to appear? So I donít think itís out of the question to last more than 2yrs! But maybe I have over estimated the lifespan of this kind of thing?
    Iíll see what they come back with.
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