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  • FIRST POST
    • flightlessfox
    • By flightlessfox 11th Jan 18, 1:29 PM
    • 3Posts
    • 1Thanks
    flightlessfox
    losing money on universal credit - advice?
    • #1
    • 11th Jan 18, 1:29 PM
    losing money on universal credit - advice? 11th Jan 18 at 1:29 PM
    Hello,

    I was receiving income based Jobseekers allowance until December, when I was switched to Universal Credit.
    On Jobseekers, I got the disability rate (90ish a week - 360 a month) as I receive PIP and have a chronic/permanent mental illness.
    Now on universal credit, I'm receiving 250 a month, and have been told there is no enhanced rate and I have to deal with losing that 110. I was wondering if anyone had advice on how to deal with this as it is a significant amount of money and I'm unsure what to do.
Page 1
    • Comms69
    • By Comms69 11th Jan 18, 1:34 PM
    • 1,797 Posts
    • 1,634 Thanks
    Comms69
    • #2
    • 11th Jan 18, 1:34 PM
    • #2
    • 11th Jan 18, 1:34 PM
    Are you able to work? You were on jobseekers so I assume yes


    How is the job hunt going?
    • flightlessfox
    • By flightlessfox 11th Jan 18, 1:39 PM
    • 3 Posts
    • 1 Thanks
    flightlessfox
    • #3
    • 11th Jan 18, 1:39 PM
    • #3
    • 11th Jan 18, 1:39 PM
    Not well, sadly. I have no experience in work / education past high school and haven't been able to secure a volunteer space in order to get experience either. I've had maybe 5 interviews in about a year, none of them coming to fruition, unfortunately.
    • Comms69
    • By Comms69 11th Jan 18, 1:50 PM
    • 1,797 Posts
    • 1,634 Thanks
    Comms69
    • #4
    • 11th Jan 18, 1:50 PM
    • #4
    • 11th Jan 18, 1:50 PM
    Not well, sadly. I have no experience in work / education past high school and haven't been able to secure a volunteer space in order to get experience either. I've had maybe 5 interviews in about a year, none of them coming to fruition, unfortunately.
    Originally posted by flightlessfox
    I think you need to be sending out a lot more applications, for realistic starter positions.


    Part time work would be best, especially as you get your foot in the door.


    How old are you? Some organisations offer placements to help get experience
    • TELLIT01
    • By TELLIT01 11th Jan 18, 2:43 PM
    • 4,421 Posts
    • 4,645 Thanks
    TELLIT01
    • #5
    • 11th Jan 18, 2:43 PM
    • #5
    • 11th Jan 18, 2:43 PM
    Do they still have specialist disability advisors at the JCs or is it all bundled in withe the work coach role now? If the OP has been trying to find a job for an extended period I would hope that they are getting effective advice from JC staff. They should be in a better position to know the type of job the OP is suited to. That would be better than a scatter gun approach of applying for any and every job no matter how unsuitable.
    • poppy12345
    • By poppy12345 11th Jan 18, 3:41 PM
    • 1,911 Posts
    • 1,773 Thanks
    poppy12345
    • #6
    • 11th Jan 18, 3:41 PM
    • #6
    • 11th Jan 18, 3:41 PM
    Hello,

    I was receiving income based Jobseekers allowance until December, when I was switched to Universal Credit.
    On Jobseekers, I got the disability rate (90ish a week - 360 a month) as I receive PIP and have a chronic/permanent mental illness.
    Now on universal credit, I'm receiving 250 a month, and have been told there is no enhanced rate and I have to deal with losing that 110. I was wondering if anyone had advice on how to deal with this as it is a significant amount of money and I'm unsure what to do.
    Originally posted by flightlessfox
    There's no disability premiums payable on UC. There will be in the future when people eventually move accross but for those that moved due to change of circumstances won't be paid the premiums.
    • pmlindyloo
    • By pmlindyloo 11th Jan 18, 3:54 PM
    • 10,986 Posts
    • 12,879 Thanks
    pmlindyloo
    • #7
    • 11th Jan 18, 3:54 PM
    • #7
    • 11th Jan 18, 3:54 PM
    Why were you switched to Universal Credit? Did you have a change of circumstances?
    • Eric_the_half_a_bee
    • By Eric_the_half_a_bee 11th Jan 18, 3:58 PM
    • 882 Posts
    • 3,046 Thanks
    Eric_the_half_a_bee
    • #8
    • 11th Jan 18, 3:58 PM
    • #8
    • 11th Jan 18, 3:58 PM
    Not well, sadly. I have no experience in work / education past high school and haven't been able to secure a volunteer space in order to get experience either.
    Originally posted by flightlessfox
    What kind of work are you looking for experience in?
    • flightlessfox
    • By flightlessfox 11th Jan 18, 4:47 PM
    • 3 Posts
    • 1 Thanks
    flightlessfox
    • #9
    • 11th Jan 18, 4:47 PM
    • #9
    • 11th Jan 18, 4:47 PM
    I was asked if I wanted to switch to UC and I said yes - I was told I wouldn't lose any money. I even met with my job coach yesterday and she herself didn't know there was no disability premium, I had to have a conversation with someone who handles the actual claim about it. But if there isn't any, that's that I suppose. Thank you for the help.

    I spend about 40ish hours a week looking for work, like I'm told to do (I time myself to make sure I get it right.) I apply for anything on a basic level, despite having no experience in anything. For example warehouse work, like packing and taking stock, to call centre jobs, or retail. I know applying for everything seems like a haphazard approach but with no experience or real career choice due to qualifications I'm doing what I can.
    • Comms69
    • By Comms69 11th Jan 18, 5:03 PM
    • 1,797 Posts
    • 1,634 Thanks
    Comms69
    I was asked if I wanted to switch to UC and I said yes - I was told I wouldn't lose any money. I even met with my job coach yesterday and she herself didn't know there was no disability premium, I had to have a conversation with someone who handles the actual claim about it. But if there isn't any, that's that I suppose. Thank you for the help.

    I spend about 40ish hours a week looking for work, like I'm told to do (I time myself to make sure I get it right.) I apply for anything on a basic level, despite having no experience in anything. For example warehouse work, like packing and taking stock, to call centre jobs, or retail. I know applying for everything seems like a haphazard approach but with no experience or real career choice due to qualifications I'm doing what I can.
    Originally posted by flightlessfox
    Have you tried recruitment agents?
    • bigbill
    • By bigbill 11th Jan 18, 7:49 PM
    • 694 Posts
    • 407 Thanks
    bigbill
    You should sue your work coach for that bad advice and your actual long term loss for the past and future!
    • sangie595
    • By sangie595 11th Jan 18, 8:34 PM
    • 4,401 Posts
    • 7,341 Thanks
    sangie595
    I'm not sure if it's started yet, and I'll be honest that I'm not sure I'd have much confidence in it either... But the new health and work programme is supposed to be designed to support people with disabilities into work. Can't hurt to ask - you are where your are now, so maybe it might help? Nothing to lose trying.

    I found this link https://www.gov.uk/work-health-programme
    • Chrysalis
    • By Chrysalis 11th Jan 18, 8:39 PM
    • 2,116 Posts
    • 978 Thanks
    Chrysalis
    I think benefits wise you screwed, I be surprised if there is a way to move you back, and if its true the premiums are removed then JC staff will now be powerless. Whether there is any (viable) legal recourse for been misled by the advisor I dont know.
    • pmlindyloo
    • By pmlindyloo 11th Jan 18, 9:16 PM
    • 10,986 Posts
    • 12,879 Thanks
    pmlindyloo
    I would definitely consider making a complaint.

    See this link :

    https://www.citizensadvice.org.uk/benefits/benefits-introduction/problems-with-benefits-and-tax-credits/complaining-about-the-service-you-ve-received-benefits-and-tax-credits/

    CAB may help you do this or contact your MP.
    • Alice Holt
    • By Alice Holt 11th Jan 18, 9:22 PM
    • 1,710 Posts
    • 1,868 Thanks
    Alice Holt
    Originally posted by pmlindyloo
    Completely agree.

    Please do contact your MP.
    You should then at least get a considered response from the DWP.

    I'm afraid Chrysalis is correct in saying that you will be unable to return to legacy benefits, once on UC you stay on UC.
    As poppy says UC does not have the disability premiums of the legacy benefits.
    • WillowCat
    • By WillowCat 11th Jan 18, 10:19 PM
    • 755 Posts
    • 900 Thanks
    WillowCat
    On the offchance that the original poster is in a live service area that has not yet rolled out to full service, they will in fact be able to make a claim for legacy benefits.

    This has been the case since 1st Jan this year, and will end when the area rolls out full service.
    • Alice Holt
    • By Alice Holt 11th Jan 18, 11:58 PM
    • 1,710 Posts
    • 1,868 Thanks
    Alice Holt
    On the offchance that the original poster is in a live service area that has not yet rolled out to full service, they will in fact be able to make a claim for legacy benefits.

    This has been the case since 1st Jan this year, and will end when the area rolls out full service.
    Originally posted by WillowCat
    Yes.
    Good point (and one I hadn't thought about).

    If this is the case the OP will need to time the closing his UC claim carefully (he needs to do this before reclaiming JSa), i.e in the first day(s) of the a new UC period - in order to minimise the period for which no benefit is received.
    However, I'm not sure how many live service areas now remain.
    • huckster
    • By huckster 12th Jan 18, 5:38 AM
    • 3,021 Posts
    • 1,266 Thanks
    huckster
    Really important to act on a complaint/referral urgently to have your benefit claim looked at by a decision maker.

    If you were encouraged to go on to UC, when there was no change in circumstances that required natural migration from legacy benefits to UC, then DWP can review this. With managed migration that will happen when legacy benefits are transferred gradually over to UC, DWP are offering protection for 2 years (?) so that people are not worse off.

    Either the UC service centre or Job Centre work coach can raise a refer to decision maker referral, so your case can be looked at. Probably better if your JC work coach did this, so they can explain what happened. If there was no change in your circumstances or break in benefit claims, then it should be pretty obvious there is an issue that needs to be fixed.
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