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  • FIRST POST
    • Seagull27
    • By Seagull27 10th Jan 18, 7:01 PM
    • 582Posts
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    Seagull27
    Is using Paypal on Gumtree safe? And would I be protected in what I buy is dodgy?
    • #1
    • 10th Jan 18, 7:01 PM
    Is using Paypal on Gumtree safe? And would I be protected in what I buy is dodgy? 10th Jan 18 at 7:01 PM
    Hi all

    I am looking to buy Windows 7 Retail and have found a good price on Gumtree, but it would need to be posted. I have bought and sold on Gumtree before where postage has been involved, and not had a problem to date. But I know there are risks and Gumtree recommend face to face sales.

    What I was hoping to find out is whether I would be protected through Paypal in the following scenarios:

    1. If the parcel doesn't show up?

    2. If it does show up and turns out to be dodgy? There's always a chance it could be fake, although from what I've seen in the photos and been told, it really does look legit.

    3. If the license is already in use on another computer? The license can only be in use on one computer at a time. So in the event that it is still in use on another, it won't install for me.

    Any help would be most appreciated.

    Many thanks
Page 1
    • soolin
    • By soolin 10th Jan 18, 8:05 PM
    • 59,739 Posts
    • 42,408 Thanks
    soolin
    • #2
    • 10th Jan 18, 8:05 PM
    • #2
    • 10th Jan 18, 8:05 PM
    You have exactly the same protection with PayPal on Gumtree as you do on any site, as long as you pay for named goods.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • Seagull27
    • By Seagull27 10th Jan 18, 8:29 PM
    • 582 Posts
    • 83 Thanks
    Seagull27
    • #3
    • 10th Jan 18, 8:29 PM
    • #3
    • 10th Jan 18, 8:29 PM
    That's great.

    The thing that worries me most is the potential of #3... Do you think Paypal would step in and refund me in the event of the software already being in use on another computer and thus not being available for my use?

    Or would I need to check that with PP direct?

    Thanks for the help
    • theonlywayisup
    • By theonlywayisup 10th Jan 18, 8:44 PM
    • 11,709 Posts
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    theonlywayisup
    • #4
    • 10th Jan 18, 8:44 PM
    • #4
    • 10th Jan 18, 8:44 PM
    I have rewritten my post as I read this on a phone.

    Paypal will deal with a 'not as described' item and look at the evidence given.

    Paypal did used to help with return costs (returns on us) but that did end on 31 Dec although Google may find an extension/continuation of the reimbursement..
    • forgotmyname
    • By forgotmyname 10th Jan 18, 9:15 PM
    • 26,408 Posts
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    forgotmyname
    • #5
    • 10th Jan 18, 9:15 PM
    • #5
    • 10th Jan 18, 9:15 PM
    Are you buying a genuine retail windows 10 or just a serial number?

    If the serial gets blocked next year then paypal wont protect you.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • Seagull27
    • By Seagull27 10th Jan 18, 9:38 PM
    • 582 Posts
    • 83 Thanks
    Seagull27
    • #6
    • 10th Jan 18, 9:38 PM
    • #6
    • 10th Jan 18, 9:38 PM
    Many thanks for the replies...

    It is Windows 7 (not 10), and it is - as far as I can see - a genuine full retail boxed version.

    Ta
    • theonlywayisup
    • By theonlywayisup 10th Jan 18, 10:11 PM
    • 11,709 Posts
    • 7,908 Thanks
    theonlywayisup
    • #7
    • 10th Jan 18, 10:11 PM
    • #7
    • 10th Jan 18, 10:11 PM
    Are you buying a genuine retail windows 10 or just a serial number?

    If the serial gets blocked next year then paypal wont protect you.
    Originally posted by forgotmyname
    Paypal cover intangible items such as rights of access to digital content and other licences for buyers.
    Last edited by theonlywayisup; 10-01-2018 at 10:14 PM.
    • theonlywayisup
    • By theonlywayisup 10th Jan 18, 10:14 PM
    • 11,709 Posts
    • 7,908 Thanks
    theonlywayisup
    • #8
    • 10th Jan 18, 10:14 PM
    • #8
    • 10th Jan 18, 10:14 PM
    Many thanks for the replies...

    It is Windows 7 (not 10), and it is - as far as I can see - a genuine full retail boxed version.

    Ta
    Originally posted by Seagull27
    As long as you paid for goods/services then you will be covered. If the payment was a friends/family payment you won't.
    • knightstyle
    • By knightstyle 11th Jan 18, 1:12 AM
    • 4,545 Posts
    • 1,674 Thanks
    knightstyle
    • #9
    • 11th Jan 18, 1:12 AM
    • #9
    • 11th Jan 18, 1:12 AM
    Just to add, it is best if the seller sends you a paypal invoice which lists what you are buying and you pay that invoice. As others have said do not gift the money to them as you have no protection when doing this to buy an item.
    • forgotmyname
    • By forgotmyname 11th Jan 18, 4:18 PM
    • 26,408 Posts
    • 10,557 Thanks
    forgotmyname
    Paypal cover intangible items such as rights of access to digital content and other licences for buyers.
    Originally posted by theonlywayisup
    Its not a warranty though, as in the case of MS banning a serial in 10, 12 or even 24 months time.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • theonlywayisup
    • By theonlywayisup 11th Jan 18, 5:48 PM
    • 11,709 Posts
    • 7,908 Thanks
    theonlywayisup
    Its not a warranty though, as in the case of MS banning a serial in 10, 12 or even 24 months time.
    Originally posted by forgotmyname
    I didn't say it was a warranty and in fact I'm very vocal in stressing that eBay and Paypal don't offer warranties.

    The post was to explain that intangible items are covered by Paypal - which is what I said.
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