Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • Concerned consumer
    • By Concerned consumer 8th Jan 18, 4:02 PM
    • 2Posts
    • 0Thanks
    Concerned consumer
    Confused. com? I certainly am
    • #1
    • 8th Jan 18, 4:02 PM
    Confused. com? I certainly am 8th Jan 18 at 4:02 PM
    Is anyone else concerned to have received an email from Confused.com, automatically offering a range of car insurance quotes prior to renewal date? My concern is that I was able to click into the quotes, straight from the email, without entering any log-in details. When I selected a quote from the AA, I was then directed to what was their site which already contained all my details, then when I linked through to the desired quote (identified as having been obtained from Conused.com), the browser put up the little 'i' sign saying that the site was unsafe. As part of this process, I had changed my permissions to no contact please. Five minutes after doing this, I received a call from Confused.com trying to push a particular quote. I managed to contact them - through saynoto0870- and asked them to delete my account but this has left me feeling very anxious. It seems my data is available to all and sundry through confused.com.
Page 1
    • Quentin
    • By Quentin 8th Jan 18, 5:27 PM
    • 34,187 Posts
    • 18,131 Thanks
    Quentin
    • #2
    • 8th Jan 18, 5:27 PM
    • #2
    • 8th Jan 18, 5:27 PM
    It would only be open to anyone with access to your email ,- they would then need to know about the email containing the link to the part of the website with your quotes

    Probably solved by deleting that email.
    • Tom99
    • By Tom99 8th Jan 18, 5:31 PM
    • 1,042 Posts
    • 629 Thanks
    Tom99
    • #3
    • 8th Jan 18, 5:31 PM
    • #3
    • 8th Jan 18, 5:31 PM
    Yes this concerns me as well. In getting quotes you have not asked for its quite possible several soft searches have been listed on your credit file. I know these soft searches do not mean a black mark, but even so I do not think they should be doing it without your say so.
    • dunstonh
    • By dunstonh 8th Jan 18, 5:47 PM
    • 90,461 Posts
    • 57,255 Thanks
    dunstonh
    • #4
    • 8th Jan 18, 5:47 PM
    • #4
    • 8th Jan 18, 5:47 PM
    Yes this concerns me as well. In getting quotes you have not asked for its quite possible several soft searches have been listed on your credit file. I know these soft searches do not mean a black mark, but even so I do not think they should be doing it without your say so.
    Originally posted by Tom99
    They have your say so when you input your details originally and agreed to it.

    you have the right to opt out by letting them know.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • Tom99
    • By Tom99 8th Jan 18, 6:22 PM
    • 1,042 Posts
    • 629 Thanks
    Tom99
    • #5
    • 8th Jan 18, 6:22 PM
    • #5
    • 8th Jan 18, 6:22 PM
    They have your say so when you input your details originally and agreed to it.

    you have the right to opt out by letting them know.
    Originally posted by dunstonh
    You can opt out of renewal reminders if that's what you mean?
    • Concerned consumer
    • By Concerned consumer 11th Jan 18, 6:41 PM
    • 2 Posts
    • 0 Thanks
    Concerned consumer
    • #6
    • 11th Jan 18, 6:41 PM
    • #6
    • 11th Jan 18, 6:41 PM
    Thanks for your responses. On other websites I have used, you can click through to the company but then have to enter your log-in details before you can access things like quotes etc. I contacted Confused.com who came back very quickly with a very considerate response. They said they would look into this vulnerability (as I see it) and said the problem with the AA was down to them but that they would contact the AA's communication manager re this. Have since heard from the Aa though not, as yet, with a response. I have also deleted my account with Confused.com till this problem is fixed and found an equally competitive quote by going direct to John Lewis. Which magazine recommended John Lewis, Age UK and the NFU.
    • hollie.weimeraner
    • By hollie.weimeraner 11th Jan 18, 7:47 PM
    • 1,442 Posts
    • 856 Thanks
    hollie.weimeraner
    • #7
    • 11th Jan 18, 7:47 PM
    • #7
    • 11th Jan 18, 7:47 PM
    I always use false details including email address and phone number apart from postcode when using comparison websites and a false name with my own dob. This way I can see who the cheapest providers are and then choose who I go with via there own website or topcashback which has served me well over the years.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

470Posts Today

5,300Users online

Martin's Twitter